Hi jovenne,
May i ask how long it takes for me to upgrade from Student Gradpack 4Mbps to Blockbuster Deal 4Mbps ?
And if i would like to upgrade to Blockbuster Deal 8Mbps, is it i have to pay the first month's bill of Blockbuster Deal 4Mbps before i can proceed to upgrade to Blockbuster Deal 8Mbps ?
And will there be any penalties for upgrading if under 1 year contract ?

Thanks for reply.

I just upgraded from Gradpack 4M to BB Deal 4M this afternoon by using TM Online upgrade form.
Uhh .. Do i have to wait ? Can i directly upgrade to 8M ?

I think it's too late now.
I did called TM this afternoon about upgrade to 8Mbps and confirmed my area is covered.
And the customer services said student pack can not upgrade to 8Mbps BB Deal.
So i filled up the form and submitted to have a upgrade to 4Mbps BB Deal.
By now, i think it's already upgraded to 4Mbps BB Deal.
Can you help me upgrade to 8Mbps ? Because i'm a bit lazy dealing with 100 again.

Hi jovenne,

The form is submitted. :-)

Thank you so much.
So i just have to wait right ?

Ok got it.
Thank you so much.
Very efficient reseller !

Hi jovenne,
I want to ask how long it takes for the TM to call me and confirm the installation of 8M package ?
Because mytm page states that my 8M is active but TM havent call me to confirm about installation or anything

I don't get 8mbps yet.
Nothing changed ?

Line Rate - Upstream (Kbps): 509
Line Rate - Downstream (Kbps): 5119
SNR Margin - Upstream (0.1 dB): 255
SNR Margin - Downstream (0.1 dB): 368
Attenuation - Upstream (0.1 dB): 37
Attenuation - Downstream (0.1 dB): 50

Hmm. Whats now ?

The maximum i can get in speedtest is only 4.43.
For your information, my last 4mbps package still manage to get 4.xx but why 8mbps still 4.xx ?
Is there any wiring requires ?