Contacted Jovenne and submitted form on Wednesday night, (11++), dozens of questions asked and replied in detail instantaneously, received call in the afternoon next day from a technician, got streamyx updated on Friday (the technicians were late for an hour though, but their efficiency was not bad) and dealed, everything fine.

What more can I ask for? Both thumbs up for you Jovenne, this is the fastest and most sincere service I have ever seen in Malaysia.