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 Mah Sing Group to launch new M Residence@Rawang, from the star

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benny1979
post Sep 4 2012, 01:30 PM

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Hi all, I also is a buyer on phase 2, yesterday I went to viewing the showroom I never feel any pleasantly surprised only got feel startle ....
Inside got alot yellow sticker note "change ""remove "....... like MR Obama says " it's time to change "..╮(╯▽╰)╭

In my opinion the basic unit quality MS provide is so-so only … that showroom should call " furniture room " and the label "pls don't seats " change to price tag better... very disappointed.


koigh
post Sep 4 2012, 01:54 PM

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QUOTE(kelvin2080 @ Sep 4 2012, 11:14 AM)
PM - Personal message

please refer the photo in attachment.


Added on September 4, 2012, 11:16 am
Koigh, please PM me your personal email .. so that we can share the complaint letter.
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Kelvin, I will PM my personal to you later, I'm phase 2 buyer.

Anyway I do agree will all your complaints here except for ground floor toilet location and 1st floor individual toilet which I like it blush.gif

The rest like main door color, finishing quality/workmanship, material, guard house, window frame material, toilet sink, toilet/room door, staircase railing etc are very disappointed, not worth it for RM600K+ house mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif

This post has been edited by koigh: Sep 4 2012, 01:55 PM
kelvin2080
post Sep 4 2012, 02:55 PM

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QUOTE(koigh @ Sep 4 2012, 01:54 PM)
Kelvin, I will PM my personal to you later, I'm phase 2 buyer.

Anyway I do agree will all your complaints here except for ground floor toilet location and 1st floor individual toilet which I like it  blush.gif

The rest like main door color, finishing quality/workmanship, material, guard house, window frame material, toilet sink, toilet/room door, staircase railing etc are very disappointed, not worth it for RM600K+ house  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif  mad.gif
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Thanks in advance... We need a clarification from Mahsing.. so buyers, please do cooperation on this matter...

siew1984
post Sep 4 2012, 03:24 PM

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QUOTE(kelvin2080 @ Sep 4 2012, 02:55 PM)
Thanks in advance... We need a clarification from Mahsing.. so buyers, please do cooperation on this matter...
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i guess you may also include the termite issue inside the letter , ask they elaborate more ? give clarification about how extensive of termite treatment they will do .. and this matter should insert inside the S&P together with the so called "warranty period" for this termite issue..
RCDY
post Sep 4 2012, 03:59 PM

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Im owner of phase 2 too. Will go to see the show unit this weekend.
If there are really so many unsatisfactory. I will raise complaint together with you all.

This post has been edited by RCDY: Sep 4 2012, 04:01 PM
kelvin2080
post Sep 4 2012, 04:15 PM

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QUOTE(RCDY @ Sep 4 2012, 03:59 PM)
Im owner of phase 2 too. Will go to see the show unit this weekend.
If there are really so many unsatisfactory. I will raise complaint together with you all.
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FYI, i will send a complaint letter tonight.. i believe we cannot delay it anymore...However, you can refer the photo that we sharing in forum ....Thanks


Added on September 4, 2012, 4:16 pm
QUOTE(siew1984 @ Sep 4 2012, 03:24 PM)
i guess you may also include the termite issue inside the letter , ask they elaborate more ? give clarification about how extensive of termite treatment they will do .. and this matter should insert inside the S&P together with the so called "warranty period" for this termite issue..
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Siew1984, Yes sure i can add this question inside as well. Thanks for comment.

This post has been edited by kelvin2080: Sep 4 2012, 04:16 PM
xenite
post Sep 4 2012, 06:22 PM

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Hi all,

I'm also a buyer for the phase 2. Will raise complaint with you guys after i view the show house for phase 2
if there are alot of unsatisfactory.
kelvin2080
post Sep 4 2012, 07:06 PM

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QUOTE(xenite @ Sep 4 2012, 06:22 PM)
Hi all,

I'm also a buyer for the phase 2. Will raise complaint with you guys after i view the show house for phase 2
if there are alot of unsatisfactory.
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I think it's too late to raise it that time..... =)
However it's advicesable to read the photo and information that we sharing in forum


Added on September 4, 2012, 7:58 pm
QUOTE(kelvin2080 @ Sep 4 2012, 07:06 PM)
I think it's too late to raise it that time..... =)
However it's advicesable to read the photo and information that we sharing in forum
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All, FYI, i already sent a complaint email to Mahsing.. Hope that will get the clarification/ action from them ASAP.. I will let you all know once i got reply from them.. Thanks for those who help/Cooperation on this matter...

I hope that we will have a dialog session within mahsing executive and purchaser (buyers) to discuss this matter...

thumbup.gif thumbup.gif thumbup.gif thumbup.gif

This post has been edited by kelvin2080: Sep 4 2012, 08:19 PM
lekkor
post Sep 4 2012, 09:38 PM

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Found this on web

Name : Mah Sing Group Bhd
Contact : 603-9221 6888
Email : crm@mahsing.com.my
Website : http://www.mahsing.com.my/home.php

Write to their Customer Relationship Management.
kelvin2080
post Sep 4 2012, 09:47 PM

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QUOTE(lekkor @ Sep 4 2012, 09:38 PM)
Found this on web

Name  : Mah Sing Group Bhd
Contact : 603-9221 6888
Email  : crm@mahsing.com.my
Website : http://www.mahsing.com.my/home.php

Write to their Customer Relationship Management.
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Okay, thanks for info
master fique
post Sep 4 2012, 11:32 PM

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There are so many complaint i read :-(. Im buyer phases 1. Very Dissapointed becauses doesnt have any show house. & im not excited to see show house for phase 2 & 3. If phases 2 & 3 fight for unsatisfaction, is that give impact to phases 1. Anybody please help me..
kelvin2080
post Sep 5 2012, 08:38 AM

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QUOTE(master fique @ Sep 4 2012, 11:32 PM)
There are so many complaint i read :-(. Im buyer phases 1. Very Dissapointed becauses doesnt have any show house. & im not excited to see show house  for phase 2 & 3. If phases 2 & 3 fight for unsatisfaction, is that give impact to phases 1. Anybody please help me..
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Why no excited to see show house for phase 2 and phase 3?
Phase 2 and Phase 1 design are almost same, but just phase 1 are smaller if compare to phase 2... Meanwhile, it's good to see the phase 2 show unit because you will know what material used for your phase 1 house future....


koigh
post Sep 5 2012, 08:49 AM

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QUOTE(kelvin2080 @ Sep 5 2012, 08:38 AM)
Why no excited to see show house for phase 2 and phase 3?
Phase 2 and Phase 1 design are almost same, but just phase 1 are smaller if compare to phase 2... Meanwhile, it's good to see the phase 2 show unit because you will know what material used for your phase 1 house future....
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When the phase 2 ID will open for public viewing?
kelvin2080
post Sep 5 2012, 08:58 AM

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QUOTE(koigh @ Sep 5 2012, 08:49 AM)
When the phase 2 ID will open for public viewing?
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heard that, week 2 / week 3 of september.....
For me, i prefer Mahsing work well on this phase 2 show unit instead of rush it...
Whatever need to change, MUST CHANGE IT before open for public viewing..

I dun like a disappointed again!!!
koigh
post Sep 5 2012, 09:11 AM

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QUOTE(kelvin2080 @ Sep 5 2012, 08:58 AM)
heard that, week 2 / week 3 of september.....
For me, i prefer Mahsing work well on this phase 2 show unit instead of rush it...
Whatever need to change, MUST CHANGE IT before open for public viewing..

I dun like a disappointed again!!!
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OK, will visit it again later.....
Anyway have you sent the letter to MS?
kelvin2080
post Sep 5 2012, 09:29 AM

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QUOTE(koigh @ Sep 5 2012, 09:11 AM)
OK, will visit it again later.....
Anyway have you sent the letter to MS?
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Yes, i already sent to Mahsing yesterday !!! Now waiting their reply...


Added on September 5, 2012, 2:29 pm
QUOTE(kelvin2080 @ Sep 5 2012, 09:29 AM)
Yes, i already sent to Mahsing yesterday !!! Now waiting their reply...
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Hi, FYI, i got a replied email from Mahsing...

==================================================
Thanks for your email.

We are checking your comments below with the Marketing & Sales Department. The person in charge may contact you these few working days to understand more on your matter.

Meanwhile, you may also contact Ms Angela at HQ office 03 - 9221 6888 ext.200 during office hours to check on the status.

Thanks and Warmest Regards,
CRM of Mah Sing Group

==================================================


Replied
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Hi CRM Team,
Thanks for your fast replied. we really appreciate it.

Please contact me by email because i'm oversea now. However, if Mah Sing need a dialog session face to face with our Purchaser. Please let me know, i will inform the buyers and then we can discuss it together (Win-Win situation).

Thanks in advance.

With Regards,
Kelvin

This post has been edited by kelvin2080: Sep 5 2012, 02:36 PM
SNathan
post Sep 5 2012, 05:02 PM

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QUOTE(kelvin2080 @ Sep 5 2012, 09:29 AM)
Yes, i already sent to Mahsing yesterday !!! Now waiting their reply...


Added on September 5, 2012, 2:29 pm
Hi, FYI, i got a replied email from Mahsing...

==================================================
Thanks for your email.

We are checking your comments below with the Marketing & Sales Department. The person in charge may contact you these few working days to understand more on your matter.

Meanwhile, you may also contact Ms Angela at HQ office 03 - 9221 6888 ext.200 during office hours to check on the status.

Thanks and Warmest Regards,
CRM of Mah Sing Group

==================================================
Replied
========
,
Kelvin
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Good job kelvin. Glad somebody is fighting for rights.
choong20
post Sep 5 2012, 05:21 PM

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just received sms couple of minutes ago saying phase2 and 3 show house ready for viewing... but not free until next week.. ai.. suppose they have change what needs to change or remove...
iLoveSunday
post Sep 5 2012, 05:24 PM

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QUOTE(choong20 @ Sep 5 2012, 05:21 PM)
just received sms couple of minutes ago saying phase2 and 3 show house ready for viewing... but not free until next week.. ai.. suppose they have change what needs to change or remove...
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MAHSING Y U NO SMS ME??!!
choong20
post Sep 5 2012, 05:42 PM

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QUOTE(iLoveSunday @ Sep 5 2012, 05:24 PM)
MAHSING Y U NO SMS ME??!!
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from 62003:-
RM0.00 M Residence @ Rawang. Dear valued buyer, our show house for Phase 2 & Phase 3 - Superlink 22'x80 are now open for viewing to existing buyers only. From 10am - 6pm. for more info please call 03-60928188

you may want to call them to check, iLoveSunday

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