#3813-3814

Have paid dbkl assessment yesterday using uob payonline and checked the Mcc for the transaction is 4814, and PBB confirmed not entitled for cash back.

Wonder why the inconsistency? Can you share what is the Mcc for your transaction?

May I know your transaction description: PAYONLINE-DBKL or DBKL? Using Visa or Mastercard?
If PAYONLINE-XXXX then MCC 4814.

There are 12 city/town councils in Payonline list, Visa and Mastercard may give different description so there are 24 possibilities, some under Government.

For example, you use a Mastercard to pay a Telekom account, it will show "TELEKOM MALAYSIA"; but if you use a Visa to pay, then it will show "PAYONLINE-TELEKOM". Different MCC if I am not wrong.

Really salute to u for knowing everything, wonder what is profession?

Learn from experience.
PB's game, 2 years ago, I found out why I didn't win CB if using Visa.

I never check for the MCC and it'll be difficult to (mom's card).

I've known the MCC for Payonline is 4814 from earlier threads. Here's the thing - back in the public bank 3x/5x/8x weekly transaction campaign last year, using Payonline to pay TNB does not qualify for cash back. MCC 4814 should've qualified, but it didn't with TNB. But paying mobile telephone bill qualified.

In my credit card statement, there was no Payonline for Mastercard but yes for Visa. Should be something like sifu Clarence explained.

This post has been edited by beLIEve: Apr 18 2019, 11:25 AM

be aware that banks have few ways to determine eligibility/exclusion:

1) mcc
2) mode of payment
3) description
etc

it can be any combination.

Payment not reflected on unbilled transaction yet, will update later. But have paid minimal amount as trial using visa debit card and called PBB to check on Mcc.

You can find it in Unposted transactions in CA/SA.
But not so important now, only 44 days left to use Payonline.

So your cash back for government related expenses is using MasterCard or Visa? Still trying to figure out the inconsistency


Transaction listed as PAYONLINE BILL PAYMENT.

This is what I have

PB DEBIT CARD DR VISAxxxxxxxxxxxxxxxx PAYONLINE-DEWAN BANDARAYA MY 010219 KUALA LUMPUR 0000xxx.00

I think the inconsistency is just based on the customer service feedback right?

And just for comparison, Mastercard Credit Card does not show PayOnline :
TENAGA NASIONAL BERHAD PETALING JAYA MYS

which promo is this? any link or T&C?

The cs staff checked the transaction charged to my visa debit card and confirmed the Mcc as 4814 and mentioned this transaction not entitled for cash back for government related expenses. Still puzzled

I think just wait for mid next month before you ask them to investigate? Unless your transaction is from last month and you didn't get it this month? First come first serve is another condition.

17-04-2019 MISC CR 10.00

I received mine, maybe 2nd batch. (p/s: I didn't appeal)

This post has been edited by ClarenceT: Apr 20 2019, 10:22 AM

wrong thread. your question is bout debit card. bump u here.

MOTO charging is one of the frequently used method to charge fraud transactions.

luckily your DC has disabled online trx.

Called center, he say i need go to cimb bank to get replacement card
As someone tried use my card,
But how will happen

What is best debit card for foreigners with no fees and easy to add cash into account?

The Malaysian Central Bank has standardized all the debit cards' structures and fees across every bank in Malaysia, so it pretty much falls into whether you live or work within close proximity of a particular bank which allows you to deposit or withdraw cash and whether if you like that particular banks customer service or not.

Also, I think only Maybank allows a no fee debit card that limits you to 4 ATM withdrawals per month (I am not sure for foreigners), or opt-in to pay RM 8 per year for unlimited withdrawals.

This post has been edited by moonsatelite: Apr 21 2019, 11:52 PM