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 SPAM-SCAM Calls & Messages Awareness Guideliness

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mauli74
post Dec 20 2017, 11:38 AM

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all fking belongs to Everworks Solutions (M) Sdn. Bhd.
the fk how they still survive through the decade since 2010?

waif
post Dec 29 2017, 09:08 AM

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QUOTE(sgpdsmss @ Dec 3 2017, 09:37 AM)
any one received such msg b4?
I never apply the game but suddenly received such msg..
should i UNsubscribe? or just leave it ...

Pls advise...

thanks
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Remember to contact Telco Provider to unsubscribe it . IF not, U will be charged monthly
waif
post Dec 29 2017, 09:12 AM

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Attached Image

Latest 3rd party service .

Not sure , how this third party manage to make my phone auto subscribe .

After talking to maxis personnel , the normal advice was received. Please monitor your own bills closely .....

I managed to get Maxis personnel to unsubscribe me from this service ......
At first, I thought this is just a scam SMS to get people to enter the link...
Luckily , I talk to Maxis personnel to avoid getting into dispute on the bills later.

This post has been edited by waif: Dec 29 2017, 09:14 AM
sgpdsmss
post Dec 29 2017, 12:55 PM

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QUOTE(waif @ Dec 29 2017, 09:08 AM)
Remember to contact Telco Provider to unsubscribe it . IF not, U will be charged monthly
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yes kena charged rm4 ....😡😡
sgpdsmss
post Mar 6 2018, 07:54 AM

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received this sms 39166...more than 10x received...

anyone know sms sent from which Company ?

i never request any tag for purchase...

thanks...


Attached thumbnail(s)
Attached Image
cwm3022
post Apr 18 2018, 02:50 PM

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As what i know, actually you can send a SMS "STOP ALL" to this code ---->>> 11911

And you won't be able to receive any junk SMS from those 32XXX/62XXX & whatsoever. HOWEVER, there's a risk that you can't receive any verification code from BANKING for any transaction purpose. LOL
apiezsneo
post May 1 2018, 10:15 PM

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Anyone made report to MCMC before? Want to know how they will handle the case once we made a report. My credit being deducted by third party company. Again! Telco is celcom. This time it's weird cause I never received any sms/mms content from them but they silently deducted my credit for 3 times now.
Fazab
post May 7 2018, 12:38 PM

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This year Jan - Mac , I estimate lost about RM30 prepaid credit due to "service charges" by Celcom

They were all taken 'silently".

In fact you wouldn't even know until you check your transaction records online.

I Complain to them, they say they will refund RM3 and make sure this will not happen again.


Between end of Mac to now, I lost another RM8, this time to mygamescape.

Upon checking, mygamescape is "exclusive for Celcom users only".

Filed another complain and see what happen.


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Fazab
post May 27 2018, 10:58 AM

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As expected, std answer from Celcom, no responsibility


++++++++++++++++++++++++++++++++++++++++++

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Hungama (39243): +912266664646 or support@hungama.com
2. Mobbil (39151): support@rbilling.net
3. Spuul (39148): +91 9819722289 or support@spuul.com
4. Erosnow (39239): +91- 7827524891 or eros.ops@56060.in
5. Macro (39287): support@macrokiosk.com or www.macrokiosk.com
6. SVA Y Tech (39137): ma@helpdeskcc.com
7. Altruist (39293): +91-7508060767 or support.celcom@altruistindia.com
8. Universal Ventures (39128): paulyn@mobigods.net
9. Vuclip Game (39249): +60192081638 or Nurzana.malek@vuclip.com
10. Ionnex (39283): +03 -2722 7130 support@ionnex.com or http://bolavaganza.inikanbola.my/ or http://h5.xenoplay.com/
11. MNC Wireless (39267): 03-74910666 or customerservice@moblife.tv

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.

++++++++++++++++++++++++++++++++++++++++++++++




I am filing report to MCMC. I think I lost easily RM10 a month on two SIM cards.



epep
post May 31 2018, 12:48 AM

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From: Pee Jay



Celcom user. Lost RM3 this week to something called MYGSCAPE and MOBDOBAC.

Called Celcom helpline - they said I have to call the company behind MYGSCAPE and settle with them. They don't know what MOBDOBAC is and "have to investigate".

It doesn't matter to them that I never subscribed or agreed to any of these charges. Made a report to MCMC but not putting my hopes up. Don't really know what to do other than to just let this number die (it's a prepaid) and go thru the hassle of getting another number.
Hatikva
post Jul 3 2018, 10:25 AM

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I filed a complaint to MCMC on the same scam you are all facing. Almost 20 bucks was taken from my credit. 20 here, 30 there from so many people. How much money is actually stolen from users in a month I wonder. The solution is not to just report to MCMC. Malaysians need to write to the new minister of the new government to stop this nonsense once and for all. I will do that and if many people start to highlight this to the minister via social media as well, the government might feel compelled to take EFFECTIVE measures to curb the scams.
Hatikva
post Jul 3 2018, 10:33 AM

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Please tweet YB Gobind Singh on the scams @GobindSinghDeo
necrofist
post Jul 4 2018, 09:28 PM

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Last night a certain amount of money has been deducted from my credit without my knowledge with been saying that i've registered to a service called xplay in which I HAVE NOT..called Digi and they gave me this 03-27227130 (Ionnex)..today been trying to call that no but nobody answering..jz emailed the company if there's no reponse think i'm going to their office at KL Sentral..
mohd78
post Jul 4 2018, 11:27 PM

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memang sial scammer ni! suka2 saje ambik duit orang!!

i am celcom customer, i received one sms from 33611 start with 'RM0.00 your subscription...'
i feel this must be scam sms so i check my credit balance it already being charged

when i check online this scam sms already stole my credit

33329 -RM3.00
MYGSCAPE -RM1.50
MYGSCAPE -RM1.00

i tought this was stopped long ago (i send STOP ALL as MCMC told last time) but suddenly it appears again

i already call celcom customer service, the person hv unsubscribe/block this number (MYGSCAPE suspected from 33611)
and i already report online to SKMM aduan

hope i can get back my credit

for those who kena, please complaint and report, make it viral if you could
mohd78
post Jul 4 2018, 11:36 PM

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QUOTE(epep @ May 31 2018, 12:48 AM)
Celcom user. Lost RM3 this week to something called MYGSCAPE and MOBDOBAC.

Called Celcom helpline - they said I have to call the company behind MYGSCAPE and settle with them. They don't know what MOBDOBAC is and "have to investigate".

It doesn't matter to them that I never subscribed or agreed to any of these charges. Made a report to MCMC but not putting my hopes up. Don't really know what to do other than to just let this number die (it's a prepaid) and go thru the hassle of getting another number.
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in my case the CS person dont even know where MYGSCAPE come from! they just see 33611 charged my credit and he block it, so i assume it is from that number

most of us have been with the number for so long, changing new number may not the long term solution

for me, the consumer must complaint and report, and make it viral, now viral is power smile.gif

This post has been edited by mohd78: Jul 4 2018, 11:37 PM
mohd78
post Jul 4 2018, 11:41 PM

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QUOTE(Fazab @ May 27 2018, 10:58 AM)
As expected, std answer from Celcom, no responsibility
++++++++++++++++++++++++++++++++++++++++++

Thank you for your e-mail.

Reference is made to your concern raised via Contact Us Form, pertaining to the above matter.

Firstly, we regret to inform you that we are unable to respond your enquiry or grant you any rebate as requested.

However, if you wish to stop the subscription or request for rebate, kindly to contact or email the content provider directly as per below details;

1. Hungama (39243): +912266664646 or support@hungama.com
2. Mobbil (39151): support@rbilling.net
3. Spuul (39148): +91 9819722289 or support@spuul.com
4. Erosnow (39239): +91- 7827524891 or eros.ops@56060.in
5. Macro (39287): support@macrokiosk.com or www.macrokiosk.com
6. SVA Y Tech (39137): ma@helpdeskcc.com
7. Altruist (39293): +91-7508060767 or support.celcom@altruistindia.com
8. Universal Ventures (39128): paulyn@mobigods.net
9. Vuclip Game (39249): +60192081638 or Nurzana.malek@vuclip.com
10. Ionnex (39283): +03 -2722 7130 support@ionnex.com or http://bolavaganza.inikanbola.my/ or http://h5.xenoplay.com/
11. MNC Wireless (39267): 03-74910666 or customerservice@moblife.tv

We hoped that the above could clarify the situation and we appeal for your kind understanding in this circumstance.

++++++++++++++++++++++++++++++++++++++++++++++
I am filing report to MCMC. I think I lost easily RM10 a month on two SIM cards.
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Hi, so is there any new update?

i just report to celcom by phone and SKMM aduan online, but how to claim those credit?
xyber9
post Jul 9 2018, 05:51 PM

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Made a complain to Celcom and they said to contact another number. Contacted this number 03-58910995 Elite Entertainment Sdn Bhd this afternoon regarding my Celcom Xpax line which was charged for MYGSCAPE. The lady said she will stop the service today.

When request for refund she said no because I click on the content. When asked what content or item clicked she cannot give explanation just said is all over the place. Later said is this a scam she immediately put down the phone. Made a complaint to SKMM.

How can they charge something without giving details of what they charge. There was no SMS or any email saying that agreed to sign up for their services.
croydon
post Jul 12 2018, 02:53 PM

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From:


celcom MYGSCAPE

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Ultrazzz
post Jul 24 2018, 04:14 PM

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QUOTE(croydon @ Jul 12 2018, 02:53 PM)
celcom MYGSCAPE

user posted image
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same problem here, so how?what is solution ? how to stop this service " MYGSCAPE " ? help! vmad.gif
xyber9
post Jul 27 2018, 10:55 PM

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From: Shah Alam

Celcom replied on 26 July 2018 via email and the disputed amount was credit back to my xpax number on 25 July 2018.

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