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 SPAM-SCAM Calls & Messages Awareness Guideliness

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g5sim
post Nov 6 2016, 08:03 PM

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QUOTE(eddie2020 @ May 29 2016, 03:54 PM)
I received donno what email.. It's a link and auto subscribe something for you.. I accidently deleted the msg.. Then next msg I get from digi..

I suspect clicked link from this 32998

1st msg
RM0.00: Successful registration. No subscription fee. Price: RM4.00/sms. 30 sms/month. Renewal on 28/06/2016. To cancel, send stop gb to 32998

I quickly sms stop gb and sent to 32998
2nd msg
RM0.00. Your subscription to gb has been terminated. Thank you for your patronage. Helpline 1300 22 3228.

I trace back the hotline and found this company alot scam case.. How to report them? Sudden get deduct rm4 for ntg
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I am going to RAISE HELL NOW!!!!

total of RM123.15 from June until now. I cannot see the bill prior to June, probably still got some more!

The scam is getting vicious. Monday to Friday - one SMS each day.

I called Digi. and got the terminate service SMS within 10mins.

They are working on waiver for Sept - Oct. I did not inform them because I was not aware at the time of call.

Digi said the SMS service came from a company by the name of M Edge Hotel.

I am writing to aduan@cfm.org.my and aduanskmm@cmc.gov.my and will look at the possibility of lodging a police report.


Mobile Services
Date Time Service Description Amount(RM)
16/09/2016 09:52:31 Value added services 36333 3.00
19/09/2016 09:54:34 Value added services 36333 3.00
20/09/2016 09:53:41 Value added services 36333 3.00
21/09/2016 09:52:51 Value added services 36333 3.00
22/09/2016 09:55:55 Value added services 36333 3.00
23/09/2016 09:51:52 Value added services 36333 3.00
26/09/2016 09:55:48 Value added services 36333 3.00
27/09/2016 09:54:13 Value added services 36333 3.00
28/09/2016 09:56:15 Value added services 36333 3.00
29/09/2016 09:52:27 Value added services 36333 3.00
30/09/2016 10:22:04 Value added services 36333 3.00
03/10/2016 09:52:12 Value added services 36333 3.00
04/10/2016 09:50:42 Value added services 36333 3.00
05/10/2016 09:53:08 Value added services 36333 3.00
06/10/2016 09:50:06 Value added services 36333 3.00
07/10/2016 09:50:46 Value added services 36333 3.00
10/10/2016 09:52:11 Value added services 36333 3.00
11/10/2016 09:51:29 Value added services 36333 3.00
12/10/2016 09:50:51 Value added services 36333 3.00
13/10/2016 09:51:20 Value added services 36333 3.00
14/10/2016 09:52:21 Value added services 36333 3.00

Total 63.00
16 Aug 2016 - 15 Sep 2016
Mobile Services
Date Time Service Description Amount(RM)
26/08/2016 09:56:51 Value added services 36333 3.00
09/09/2016 09:50:42 Value added services 36333 3.00
12/09/2016 09:54:21 Value added services 36333 3.00
13/09/2016 09:56:55 Value added services 36333 3.00
14/09/2016 09:55:42 Value added services 36333 3.00
15/09/2016 09:55:43 Value added services 36333 3.00
Total 18.00
Invoice Period 16 Jul 2016 - 15 Aug 2016
Mobile Services
Date Time Service Description Amount(RM)
17/07/2016 10:30:58 Value added services 36333 3.00
23/07/2016 10:51:36 Value added services 36333 3.00
24/07/2016 10:38:28 Value added services 36333 3.00
28/07/2016 10:41:08 Value added services 36333 3.00
30/07/2016 10:15:17 Value added services 36333 3.00
31/07/2016 10:14:05 Value added services 36333 3.00
Total 18.00
Invoice Period :16 Jun 2016 - 15 Jul 2016
Date Time Service Description Amount(RM)
17/06/2016 02:01:09 Value added services 36333 0.15
24/06/2016 11:03:53 Value added services 36333 3.00
28/06/2016 10:48:08 Value added services 36333 3.00
02/07/2016 22:43:48 Value added services 36333 3.00
02/07/2016 22:55:15 Value added services 36333 3.00
03/07/2016 10:48:44 Value added services 36333 3.00
06/07/2016 10:52:36 Value added services 36333 3.00
09/07/2016 10:51:55 Value added services 36333 3.00
10/07/2016 10:58:39 Value added services 36333 3.00
Total 24.15

kroul2
post Dec 1 2016, 07:14 PM

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QUOTE(denero888 @ Dec 1 2016, 05:18 PM)
I just subscribe to digi rm38 internet plan. They seem like to decrease my 1am-7am unlimited data without my knowledge. I not yet use my non peak data but they already decrease it to 5G. This is not the first time. Really angry about their dishonest tactic!! Anyone encounter same problem as me?
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Report to MCMC instead of Digi. vmad.gif
Kekanda Arul
post Dec 6 2016, 08:10 AM

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QUOTE(kroul2 @ Dec 1 2016, 07:14 PM)
Report to MCMC instead of Digi.  vmad.gif
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you just signed up lorrrr.... it's probably pro-rated allocation. like celcom.
adiwarna
post Dec 6 2016, 11:45 AM

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thats why onexox block sms to/from premium number

only can get telco/TAC related info
kroul2
post Dec 7 2016, 02:10 PM

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QUOTE(Kekanda Arul @ Dec 6 2016, 08:10 AM)
you just signed up lorrrr.... it's probably pro-rated allocation. like celcom.
*
Read this: 'Not the first time'
Many other users also kena tipu like this. Also, this is Digi, not Celcom. Reducing quota for existing users is unethical.

This post has been edited by kroul2: Dec 7 2016, 02:11 PM
teak87
post Dec 13 2016, 12:15 PM

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QUOTE(darkdevilrey @ Mar 22 2016, 02:49 PM)
SCAM CODE : 32128

Suspect Link : [corellinet.beezzi.com]

Damage : RM5.00 per sms, 4sms per week

Total Damaged incurred : RM85 ( Jan to Feb ), RM55 ( Feb to Mar )

just send STOP ALL to 32128

see if next month bill will kena again. vmad.gif  vmad.gif  vmad.gif
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OMG same with me. But different number. Mine stated here from 36686 (MNC Sdn Bhd). Pfttt...crazy less than a month incurred RM88 just for that. I swear it in the hereafter for the lost if I need to pay it. But so far I still ignored the charges and called DIGI for support. They already clarified to me that they will refund or adjust or stop the charges again.
kroul2
post Dec 17 2016, 12:28 AM

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QUOTE(adiwarna @ Dec 6 2016, 11:45 AM)
thats why onexox block sms to/from premium number

only can get telco/TAC related info
*
Good to know smile.gif
kmrdeva
post Dec 26 2016, 02:58 PM

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Just received this SMS on my Hotlink number.

"RM0.00. Successful registration. No subscription fee. Price: RM3.00/SMS (Excl. GST). 3SMS/Week. Renewal on 26/01/17. To cancel, send STOP DT to 33300"

Called Hotlink (123) and the rep claimed she could not (or would not?) identify the advertiser or what service I may have 'accidentally' signed up for. She just asked if I'd like to cancel the subscription, and I said yes.

Hate this shit.
kmrdeva
post Dec 27 2016, 07:59 PM

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QUOTE(kmrdeva @ Dec 26 2016, 02:58 PM)
Just received this SMS on my Hotlink number.

"RM0.00. Successful registration. No subscription fee. Price: RM3.00/SMS (Excl. GST). 3SMS/Week. Renewal on 26/01/17. To cancel, send STOP DT to 33300"

Called Hotlink (123) and the rep claimed she could not (or would not?) identify the advertiser or what service I may have 'accidentally' signed up for. She just asked if I'd like to cancel the subscription, and I said yes.

Hate this shit.
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Bloody hell. Just noticed that every time the stupid sms above is received, 94 sen is deducted from my credit balance. Received the same SMS today plus another SMS that deducted RM3. I called CS again to have this shit canceled.

Almost RM5 gone in 2 days, should I submit a complaint to MCMC?
kmrdeva
post Dec 27 2016, 08:04 PM

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- duplicate post -

This post has been edited by kmrdeva: Dec 27 2016, 08:05 PM
kajika81
post Dec 28 2016, 12:51 PM

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using Digi:-
last week, i received 1st sms from number 20000. saying "thank you for subscribing bla bla bla, to cancel pls go to bla bla bla '". i follow the link and unsubscribe done, received sms again for termination. been charged for Rm4.98. i was like wtf? since when i have subscribe? nvm, xmas eve soon, cool down.

today received again sms from the same number 20000. say service will renew on 29/12/16. damn, this shxx again? call digi, waited for 15 min and manage to spoke to Digi CS. been told been charge 3 times total RM14.96 . I told the CS i have never subscribe to any of these services. CS told me is 3rd party and ask me to call them to liaise. I ask her why Digi allow 3rd party to charge thru customer bill without my acknowledgement? she said she cant do any thing and ask me to call the so call 3rd party company - mobipay. Fine, this is how Digi treat the customer ( with Digi more than 10 years ). Called to Mobipay and spoken with CS - Ms AM, apparently is foreigner, suspected Filipino. I asked her to explain how do I actually subscribe to ur services, She giv me specific date and time, clicked mobipay banner. I told her that i may accidentally clicked banner but this doesnt mean I authorise u to charge to my mobile acc. she reply once u click on the banner it means subscribe, i was like wtf man, this is con lo. she ask me to contact Digi as this charges will bill to me and no waiver. i ask her to immediate terminate all service for my mobile number.

call Digi again, already so damn frustrating. waited again 15 min. Spoken to different CS, this Digi CS very helpful, thumps up. say will liaise with mobipay and seek for waiver. i say ok , at least ur side help to liaise, if end up stil charge, i wont be so frustrating cos at least u guys help. this is the first time i been charge for this 3rd party charges in my whole life.
kmrdeva
post Dec 28 2016, 01:52 PM

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In total I have lost rm15 of my credit within 2 days.

Calls to CS only result in them promising to turn my 'subscription' off. No success.

Finally posted a complaint on Ask Hotlink (FB) last nite and it looks like the junk sms and credit deductions have stopped for now.

I plan to contact MCMC and ask if there is a way to recover the money that's been stolen from me.
KepliCorn Inc
post Jan 24 2017, 05:49 PM

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21/12/2016 08:16:21 Value Added Service Mexcomm 3.00
22/12/2016 08:15:27 Value Added Service Mexcomm 3.00
23/12/2016 08:17:17 Value Added Service Mexcomm 3.00
24/12/2016 08:17:11 Value Added Service Mexcomm 3.00
25/12/2016 08:14:46 Value Added Service Mexcomm 3.00
26/12/2016 09:21:51 Value Added Service Mexcomm 3.00
27/12/2016 08:14:55 Value Added Service Mexcomm 3.00
28/12/2016 08:17:24 Value Added Service Mexcomm 3.00
29/12/2016 08:15:54 Value Added Service Mexcomm 3.00
30/12/2016 08:15:15 Value Added Service Mexcomm 3.00
31/12/2016 08:06:23 Value Added Service Mexcomm 3.00
31/12/2016 15:08:19 Value Added Services 66399 0.15
31/12/2016 15:17:26 Value Added Services 66628 0.15
01/01/2017 08:02:18 Value Added Service Mexcomm 3.00
02/01/2017 08:03:11 Value Added Service Mexcomm 3.00
03/01/2017 08:11:46 Value Added Service Mexcomm 3.00
04/01/2017 10:02:02 Value Added Services 66628 0.15
17/01/2017 08:33:37 Value Added Service Mexcomm 3.00
18/01/2017 08:28:02 Value Added Service Mexcomm 3.00
19/01/2017 08:39:36 Value Added Service Mexcomm 3.00
20/01/2017 08:41:10 Value Added Service Mexcomm 3.00
Total 54.45

SMS No 37900
Company: MexComm Sdn. Bhd
Operator: Digi
Already contact Digi they say cant waive.

Gonna report mcmc next
Zaxx_Yong
post Feb 8 2017, 09:33 PM

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QUOTE(kroul2 @ Dec 1 2016, 07:14 PM)
Report to MCMC instead of Digi.  vmad.gif
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MCMC will take action ?
RobUlstan
post Feb 24 2017, 03:35 PM

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QUOTE(Zaxx_Yong @ Feb 8 2017, 09:33 PM)
MCMC will take action ?
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Since this issue is still happening now years after people have complained, I guess MCMC is not doing anything about it. I wonder why.
catan76
post Feb 28 2017, 09:57 PM

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How to delete the "Fun video" from ICE mobile. They charged me Rm4/day... Damm it...
fairylord
post Mar 5 2017, 12:32 PM

tag [@fairylord]
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Umobile Power Prepaid

Received SMS from 37886.

3/3 received:
"RM0: Subscription Reminder.No subscription fee.Price:RM3.00/SMS(Excl. GST).4 SMS/Week.Autorenewal 04/03/2017 unless canncelled.To calcel,send STOP QS to 37886"

4/3 received:
"RM0: Subscription renewed. Nosubscription fee. Price:Rm3.00/SMS. 4 SMS/Week. Next renewal 03/04/2017. TO cancel, send STOP QS to 37886"

SMS received stated no subscription fees , i just ignore it.

5/3
Received pop up mentioning my credit less than RM2.

So called umobile operator, understand that third party has charged RM3 twice respectively on 3/3 and 5/3, total to RM6, (I have few more sim encountered same issue!)

Given understanding the 37886 charges was by Everworks Solutions Sdn Bhd, 0388009999, www.everworks.net. (Tomorrow will call for refund as today Sunday)

Then found this post and send command SMS STOP ALL to 37886, charged RM0.15 for this SMS not FOC. Received response SMS :"...Subscription to 37886 has been terminated..."

To reconfirm by sending another command STOP QS as in the 4/3 SMS, charged another RM0.15 for this command SMS. Received response SMS :"You have not subscribed to the service. To subscribe to service send ON <keyword> to 37886"






Umobile SC mentioned to call them for refund and details, if no refund to avail, provide Umbile the details of tele-covnersation for umobile to lodge my complaint to MCMC.

- To update after call the Everworks on refund -

Altruis
post Mar 5 2017, 11:36 PM

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Guys,


Reply OUT to the number if its for unwanted promos etc


Not STOP, STOP ALL, or OFF

QUOTE
If you receive unwanted messages from unknown numbers that advertise a business or service, or invite you to sign up a subscription-based service, it is likely that you could be getting ‘spammed’. SPAM is the common term for electronic ‘junk mail’ – messages sent to a person’s mobile phone that they have not consented to receive. The content of spam messages varies. Some messages promote products or services, while others attempt to trick users into providing bank account or credit card details. Many spam messages contain offensive or fraudulent material. If you think you have received spam on your mobile through any short codes, what you can do is type ‘OUT’ and send it to the same short code number. Make sure you keep the message and make a complaint to Consumer Forum of Malaysia. You may also visit their website http://www.complaint.cfm.org.my/ for further details including other consumer information.


This post has been edited by Altruis: Mar 5 2017, 11:43 PM
CK-Huang
post Mar 10 2017, 03:01 PM

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Hello guys, good day to all.

i had received a SMS like this, can anyone know what it is :

-------------------------------------------------
REG-RESP?v=3;r=1184577013;n=+6012XXXXXX;AB225D94D5A34DAA3DD48266BF

The Sender: 63001
-------------------------------------------------

Could this be scam/spam which will charge me for some ringgit ?
Please advise, thank you.

regards,
CK-Huang
DemonKnight
post Mar 11 2017, 07:25 AM

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i got smsed 'goo.glxxxxxxx', scam?

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