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 SPAM-SCAM Calls & Messages Awareness Guideliness

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SyafiqRamli
post Oct 6 2015, 03:59 PM

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QUOTE(korn @ Oct 6 2015, 10:41 AM)
Just go to the sites,

http://www.complaint.cfm.org.my/

http://aduan.skmm.gov.my/

Make a nice, easy to read, straight forward report. Just include name - ic no - phone number - bill no and date - what number that charging ridiculous price on your complain. I don't put any RM, total RM or want a refund on my report. Let them do the rest.
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thanks. smile.gif
makky
post Oct 8 2015, 11:06 AM

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QUOTE(kalisair @ Sep 29 2015, 12:06 PM)
I also received SMS from 39918 with the SMS content  <Subject: I-GoCLIP> - RM1.00: Click to download clip at http://tinyurl.com/notu3xy

After checking from celcom, the company is everwork solution, customer service no 0378063550. Asking for refund, then I lodged report to SKMM
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I disable my mms by deleting my mms setting...the number send mms to me but since i not downloading it..no charge to me..
makky
post Oct 8 2015, 11:09 AM

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This I-GoCLIP> really troblesome... checked both my parent in law, my parent , wife , brother and sister..all received the same mms....have to disable all mms setting.... btw who use mms now if got data.!!!
anashi
post Oct 8 2015, 12:07 PM

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QUOTE(yayai @ Sep 15 2015, 01:13 PM)
This is MMS, not SMS, hence the STOP/OFF/OUT/whatever wont work.

Try 'STOPMMS' (without the space) if 'STOP MMS' doesnt work. Used to work for a gateway company but left 5 years back, so don't really remember the exact command.
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Hi,
U mean we shd send SMS with text 'STOPMMS' and send it to each of the numbers which we receive the scam from?
anashi
post Oct 8 2015, 12:13 PM

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QUOTE(makky @ Oct 8 2015, 11:06 AM)
I disable my mms by deleting my mms setting...the number send mms to me but since i not downloading it..no charge to me..
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Hi,
I am also a CELCOM prepaid user and I have lost RM10.00 within 1 month, robbed by 33611, 33775, 36333, 39913, and 39919.
Pls tell me how to disable MMS.
makky
post Oct 8 2015, 04:48 PM

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QUOTE(anashi @ Oct 8 2015, 01:13 PM)
Hi,
I am also a CELCOM prepaid user and I have lost RM10.00 within 1 month, robbed by 33611, 33775, 36333, 39913, and 39919.
Pls tell me how to disable MMS.
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Go to mobile networks setting, access point names and delete the mms setting... keep the celcom internet setting.
nill
post Nov 6 2015, 02:19 PM

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» Click to show Spoiler - click again to hide... «
Received this message from 39979..
I straight away disabled Auto-Retrieve Settings in MMS Settings after receive this message.
Caled Celcom Help line, they asked for my IC No.
After get my IC say cannot help me to check if i subscribe to this service..

Only give me the standard reply:
STOP MMS 39979

Worst is i have to pay RM0.30 to cancel this service, which i didn't subscribe.



spreeeee
post Nov 6 2015, 02:50 PM

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what about this sms:

https://forum.lowyat.net/topic/3758235
nill
post Nov 6 2015, 06:38 PM

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QUOTE(nill @ Nov 6 2015, 02:19 PM)
» Click to show Spoiler - click again to hide... «
Received this message from 39979..
I straight away disabled Auto-Retrieve Settings in MMS Settings after receive this message.
Caled Celcom Help line, they asked for my IC No.
After get my IC say cannot help me to check if i subscribe to this service..

Only give me the standard reply:
STOP MMS 39979

Worst is i have to pay RM0.30 to cancel this service, which i didn't subscribe.
*

I got a call from Celcom after reporting this case in their webpage and their hotline, they will help me to apply to cancel the service.

QUOTE(spreeeee @ Nov 6 2015, 02:50 PM)
Celcom hotline told me if number start from 3, have to pay to stop subscription.

Exa_Bytez
post Nov 7 2015, 01:30 PM

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If celcom ppl ask you to contact the company itself, don't waste your time and more credit. Just file a complaint to celcom via email or live chat. I got refunded that way but I still received the MMS. vmad.gif Had filed a formal report to CFM. Will see how it goes.
ma99ie82
post Nov 17 2015, 01:41 PM

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i'm celcom user too. robbed by 33775, 39913, 39918, 39191. how to stop all this mms?! i ever complaint to celcom then now back again!!!! celcom still said that " Maybe u subscribe it accidentally". wth!!
ma99ie82
post Nov 17 2015, 01:42 PM

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QUOTE(nill @ Nov 6 2015, 06:38 PM)
I got a call from Celcom after reporting this case in their webpage and their hotline, they will help me to apply to cancel the service.

Celcom hotline told me if number start from 3, have to pay to stop subscription.
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have to pay for those number start from 3?? then how about if i go to counter ask them do it for me, will this still charge on me?!
nill
post Nov 17 2015, 02:24 PM

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QUOTE(ma99ie82 @ Nov 17 2015, 01:42 PM)
have to pay for those number start from 3?? then how about if i go to counter ask them do it for me, will this still charge on me?!
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Sorry, not sure. Til now Celcom haven't help me to stop one Subscription service yet.
ma99ie82
post Nov 17 2015, 02:29 PM

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QUOTE(nill @ Nov 17 2015, 02:24 PM)
Sorry, not sure. Til now Celcom haven't help me to stop one Subscription service yet.
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u mean now u still have to pay for those MMS?
nill
post Nov 19 2015, 07:36 PM

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QUOTE(ma99ie82 @ Nov 17 2015, 02:29 PM)
u mean now u still have to pay for those MMS?
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Yes and i receive another MMS. Thanks Celcom...

06 Nov 2015, Friday
39979

19 Nov 2015, Thursday
39913
39913

Can a mod pin a monthly thread for Celcom conned list?

Ref No. of complain sent to Celcom and MMC
Received MMS from

E.g.

1-YOX42PS
39979
39913

This post has been edited by nill: Nov 19 2015, 07:43 PM
fansoption
post Nov 19 2015, 08:23 PM

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https://forum.lowyat.net/index.php?showtopi...&#entry77427580

Attached Image

I have make a payment, but he run away.

He name is NG KONG HWEE
Maybank Account : 551089346618
Phone Number is : 01120973027

nill
post Nov 19 2015, 08:43 PM

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QUOTE(fansoption @ Nov 19 2015, 08:23 PM)
I have make a payment, but he run away.

He name is NG KONG HWEE
Maybank Account : 551089346618
Phone Number is :  01120973027
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wrong thread...

blitzoi
post Nov 20 2015, 08:36 AM

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This is just stupid. My wife phone also getting those messages but hers is deducting RM1.50 almost daily... Tried calling celcom numerous times and they cant help us... Few years back we had same problem of service being charged. we went to their counter and manage to help us block it and it never happened again.. why now cannot?? vmad.gif
Terence573
post Nov 20 2015, 06:18 PM

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I got I-goclip from 33317

now i am charged with MMS usage this month.

the problem is I didnt even subsribe to them.

How did they silently creep into our phones? lol....
ma99ie82
post Nov 20 2015, 08:40 PM

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No matter celcom, digi, maxis, all got it. Is that mean we as user only no choice and have to pay for it? I've been charged for 5 months continuously. Is it any way for phone setting can stop receive such msg?

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