5 days already I open report. Been bomboaring 100 hotline everyday. They'll just say they will email the New Installer Department and will rush them. 5 freaking days I call everyday get same reply.

Adui all sleeping is it? One feedback call also never receive from them, my speed still the same. Upgraded from 1mbps to 4mbps 2 weeks ago. Port all set up, tech came and fix everything, just my account profile in their server 1MBPS, dunno which noob tech never go update then ask me go make report.

So simple thing upgrade my profile in their server also cannot do. Damn pissed now. Everytime get same reply.

Since you got a report, just proceed to report this problem to MCMC. Otherwise dunno until when u have to wait. Don't forget to get a rebate once your problem is solved.

I complain got what use? I just call again, this time they said they need one freaking week to update my account in their server. Extremely ridiculous people. I also don't know what to do. The NI department got emailed so many times also never call me once in this 5 days. Aiyo this type of service how to become #1 broadband

I complain got what use? I just call again, this time they said they need one freaking week to update my account in their server. Extremely ridiculous people. I also don't know what to do. The NI department got emailed so many times also never call me once in this 5 days. Aiyo this type of service how to become #1 broadband

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Added on April 21, 2011, 9:00 pm

I just sent email to MCMC and CFM regarding my issue. Will they take my complaint seriously and help me? Or should I call them directly? I tried but it's after their working hours now.

Last time I complaint online via the MCMC form. They will take action but in my case need to wait about 1-2 weeks time before any action taken.

Woah why so long? I can't wait 1-2 weeks again, already waited 2 weeks and still haven't gotten my speed 
I just need MCMC to rush these lazy peoples butts so they can work faster and help me solve my problem.

I dunno TM or MCMC that took so long. What I know is I received a call from TM after about 1 or 2 weeks (I can't remember) after I submit MCMC online complaint. You better telephone MCMC to follow up tomorrow if you want fast.

Ok thanks, I'll do that tomorrow and see what I get 

the problem here they never channel the problem to the right person in charge..upgrade the profile should be very.. can complete within 10min !!!

wah so good , but normally  they will ask to call 100. i getting back my speedd !!!  
BUT dont know for how long , until it will reset back to 2mb.. hopefully not.. haha btw, i already request the termination for formm

ermm think again.. to terminate.. hahah 

may i know whats the average download speed you guys get with 2mbps package? 

How is your internet so far? Is it stable at 4mbps? Mine is still not stable. Sometimes up to 4mbps but sometimes only 1.8mbps speed test results. And I see in my modem settings the downstream drop to 608kbps - 1.8mbps and few minutes later jump up to 5mbps again...up and down...weird

Try to restart your modem few times...see if it stays on 5mbps or not.

hi,

i currently with streamyx 1mb but cap at 1.5mb RM104/month (RM77 streamyx + RM27phone line) and stable. my question is iszit worst if i upgrade to 4mb line RM140/month 'if not wrong', mean abt stability, still get UNLIMITED with new T&C ?, how about other2 hidden, hope can get good and bad feedback from ur guys who has experience with 4mb line

thanks   

4M user
how come mine package need RM130+RM38?
RM130 not include tm free call?

u're using BB or?

upgrade from1M via SUPER DEAL