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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A

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KyleBear
post Apr 21 2011, 01:39 AM

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QUOTE(Mr.Wang @ Apr 21 2011, 12:52 AM)
I've thought that idea already. But how to hide the modem's WLAN LED lights that keeps blinking? If they saw the blinking LED lights, sure they know someone is using wireless.
*
Usually when the computer is on the light will automatically blink what. Maybe MSN or some background services loading on your computer can cause blinking, doesn't mean download only. Just on your comp with MSN on when he comes then open the speedtest site for him whistling.gif
Or you can send pics of your speedtest results to level 2 via email? Copy paste someones results and then give them cool2.gif


Mr.Wang
post Apr 21 2011, 02:07 AM

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QUOTE(KyleBear @ Apr 21 2011, 01:39 AM)
Usually when the computer is on the light will automatically blink what. Maybe MSN or some background services loading on your computer can cause blinking, doesn't mean download only. Just on your comp with MSN on when he comes then open the speedtest site for him  whistling.gif
Or you can send pics of your speedtest results to level 2 via email? Copy paste someones results and then give them  cool2.gif
*
But the DATA and DSL lights on the modem blink faster if download something. The TM cabinet is very near to my house, maybe can do something to it...lol. Chances to upgrade back to 5120kbps is slim... sweat.gif
But I won't give up easily.
KyleBear
post Apr 21 2011, 02:44 AM

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QUOTE(Mr.Wang @ Apr 21 2011, 02:07 AM)
But the DATA and DSL lights on the modem blink faster if download something. The TM cabinet is very near to my house, maybe can do something to it...lol. Chances to upgrade back to 5120kbps is slim... sweat.gif
But I won't give up easily.
*
Tell me your progress biggrin.gif
Or easy way ask technician come to your house for some "problem", then after he check you ask him upgrade your port and give him duit kopi la cool2.gif
sg999
post Apr 21 2011, 11:29 AM

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QUOTE(KyleBear @ Apr 21 2011, 03:44 AM)
Tell me your progress  biggrin.gif
Or easy way ask technician come to your house for some "problem", then after he check you ask him upgrade your port and give him duit kopi la  cool2.gif
*
ask him capped at 7M rclxm9.gif
Mr.Wang
post Apr 21 2011, 12:01 PM

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I'm back to 5120kbps. Guys, how much upstream speed for 4mbps? Last time my neighbour complaint tm about slow upstream speed, then TM upgrade his upload speed from 512kbps to 712kbps. No joke. I see his modem setting and clearly see his download is 5120kbps and upload is 712kbps.

I wouldn't dare to ask the technician cap me at 7mbps, dunno stable or not.

sg999
post Apr 21 2011, 12:04 PM

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QUOTE(Mr.Wang @ Apr 21 2011, 01:01 PM)
I'm back to 5120kbps. Guys, how much upstream speed for 4mbps? Last time my neighbour complaint tm about slow upstream speed, then TM upgrade his upload speed from 512kbps to 712kbps. No joke. I see his modem setting and clearly see his download is 5120kbps and upload is 712kbps.

I wouldn't dare to ask the technician cap me at 7mbps, dunno stable or not.
*
wah
so good
the actual should be 512 only
i got
this is mine
Downstream Line Rate (Kbps): 5118
Upstream Line Rate (Kbps): 511
Internet Connection Status: Up
Mode: ADSL2+
SNR Margin (dB):Down/Up 31.1/28.3
Attenuation (dB):Down/Up 23.5/5.2
KyleBear
post Apr 21 2011, 12:14 PM

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QUOTE(Mr.Wang @ Apr 21 2011, 12:01 PM)
I'm back to 5120kbps. Guys, how much upstream speed for 4mbps? Last time my neighbour complaint tm about slow upstream speed, then TM upgrade his upload speed from 512kbps to 712kbps. No joke. I see his modem setting and clearly see his download is 5120kbps and upload is 712kbps.

I wouldn't dare to ask the technician cap me at 7mbps, dunno stable or not.
*
How shocking.gif

Btw you told your technician to leave you on FAST or INTERLEAVE?

This post has been edited by KyleBear: Apr 21 2011, 12:14 PM
Mr.Wang
post Apr 21 2011, 01:05 PM

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QUOTE(sg999 @ Apr 21 2011, 12:04 PM)
wah
so good
the actual should be 512 only
i got
this is mine
Downstream Line Rate (Kbps): 5118
Upstream Line Rate (Kbps): 511
Internet Connection Status:  Up
Mode:  ADSL2+
SNR Margin (dB):Down/Up  31.1/28.3
Attenuation (dB):Down/Up  23.5/5.2
*
I think I will call the technician to upgrade upload speed too cos it is only 388kbps, not even up to 80% of 512kbps.
Mine one is:

Downstream Upstream
SNR Margin (dB) 36.0 25.0
Attenuation (dB) 5.0 2.0
Output Power (dBm) 7.5 10.0
Attainable Rate (Kbps) 13280 1228
Rate (Kbps) 5120 512


QUOTE(KyleBear @ Apr 21 2011, 12:14 PM)
How  shocking.gif

Btw you told your technician to leave you on FAST or INTERLEAVE?
*
It is always on INTERLEAVE mode. People say FAST is better for gaming, but I don't play online games. Only download movies, so INTERLEAVE should be fine I guess.
sg999
post Apr 21 2011, 01:12 PM

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QUOTE(Mr.Wang @ Apr 21 2011, 02:05 PM)
I think I will call the technician to upgrade upload speed too cos it is only 388kbps, not even up to 80% of 512kbps.
Mine one is:

Downstream Upstream
SNR Margin (dB) 36.0 25.0
Attenuation (dB) 5.0 2.0
Output Power (dBm) 7.5 10.0
Attainable Rate (Kbps) 13280 1228
Rate (Kbps) 5120 512
It is always on INTERLEAVE mode. People say FAST is better for gaming, but I don't play online games. Only download movies, so INTERLEAVE should be fine I guess.
*
u got 512
incorrect meh?
or speedtest result not achieve 80%?
overall ur SNR and attenuation is better than mine thumbup.gif
Mr.Wang
post Apr 21 2011, 01:36 PM

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QUOTE(sg999 @ Apr 21 2011, 01:12 PM)
u got 512
incorrect meh?
or speedtest result not achieve 80%?
overall ur SNR and attenuation is better than mine thumbup.gif
*
I got 512 but if I run speedtest only get 388kbps, so not up to 80%. So can complaint TM again rclxms.gif

I think the SNR and attenuation if something to do with how far your house to the TM CABINET. And also what mode you're on. I'm on G.dmt mode, not ADSL+2. I dunno why.
sg999
post Apr 21 2011, 01:54 PM

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QUOTE(Mr.Wang @ Apr 21 2011, 02:36 PM)
I got 512 but if I run speedtest only get 388kbps, so not up to 80%. So can complaint TM again  rclxms.gif

I think the SNR and attenuation if something to do with how far your house to the TM CABINET. And also what mode you're on. I'm on G.dmt mode, not ADSL+2. I dunno why.
*
GMT is not for 4M user
ADSL2+ is the mode for 4M user
GMT will keep dc and that y ur speed cant achieve 80% for upload shakehead.gif shakehead.gif
just a guess blush.gif blush.gif

This post has been edited by sg999: Apr 21 2011, 01:55 PM
Mr.Wang
post Apr 21 2011, 01:58 PM

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QUOTE(sg999 @ Apr 21 2011, 01:54 PM)
GMT is not for 4M user
ADSL2+ is the mode for 4M user
GMT will keep dc and that y ur speed cant achieve 80% for upload shakehead.gif  shakehead.gif
just a guess blush.gif  blush.gif
*
I dunno. This is what stated in my modem settings.

Mode G.dmt
Latency Interleave
Trellis Coding Enable
Status SHOWTIME.
Power Level L0
akuinsan
post Apr 21 2011, 02:04 PM

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QUOTE(KyleBear @ Apr 21 2011, 12:48 AM)
laugh.gif Later technician cap you at 380 kbs and run away.
Why don't you just say you got slow speed, then when technician come on your house, hide a laptop in your toilet while downloading a movie, then your speed = mega slow  rclxms.gif
*
can't, nowdays TM technician that come to your premis will bring their own laptop+modem for testing.

Mr.Wang
post Apr 21 2011, 02:27 PM

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QUOTE(akuinsan @ Apr 21 2011, 02:04 PM)
can't, nowdays TM technician that come to your premis will bring their own laptop+modem for testing.
*
That's right. And I think they will test with their own account too.
shogun_125
post Apr 21 2011, 04:59 PM

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QUOTE(Mr.Wang @ Apr 21 2011, 02:27 PM)
That's right. And I think they will test with their own account too.
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haih.. just received a call from tmnet, said the port already upgraded to 4mb.. i think its 4096 not 5120 as per originally setup..
but nvm.. another 2 month left, after this will terminate 4 mb.. not really use 4mb. speed.. but if setup to 5120. the download speed is very2 good..
Mr.Wang
post Apr 21 2011, 05:33 PM

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QUOTE(shogun_125 @ Apr 21 2011, 04:59 PM)
haih.. just received a call from tmnet, said the port already upgraded to 4mb.. i think its 4096 not 5120 as per originally setup..
but nvm.. another 2 month left, after this will terminate 4 mb.. not really use 4mb. speed.. but if setup to 5120. the download speed is very2 good..
*
Check in your modem settings. It's difficult to ask them cap you back to 5mbps. Unless you are lucky the 2nd level cust support that attend u willing to help. Even better if you know who is the tech man that fix your internet.

Now I don't think I will call 100 (except to open a report to get a rebate) for help anymore because the technician that helped me upgrade my internet back to 5mbps said just directly give him a call if got problem with internet. rclxms.gif
shogun_125
post Apr 21 2011, 05:45 PM

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QUOTE(Mr.Wang @ Apr 21 2011, 05:33 PM)
Check in your modem settings. It's difficult to ask them cap you back to 5mbps. Unless you are lucky the 2nd level cust support that attend u willing to help. Even better if you know who is the tech man that fix your internet.

Now I don't think I will call 100 (except to open a report to get a rebate) for help anymore because the technician that helped me upgrade my internet back to 5mbps said just directly give him a call if got problem with internet.  rclxms.gif
*
wah so good , but normally they will ask to call 100. i getting back my speedd !!! rclxm9.gif rclxm9.gif
BUT dont know for how long , until it will reset back to 2mb.. hopefully not.. haha btw, i already request the termination for formm

ermm think again.. to terminate.. hahah biggrin.gif
Mr.Wang
post Apr 21 2011, 05:55 PM

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QUOTE(shogun_125 @ Apr 21 2011, 05:45 PM)
wah so good , but normally  they will ask to call 100. i getting back my speedd !!! rclxm9.gif  rclxm9.gif
BUT dont know for how long , until it will reset back to 2mb.. hopefully not.. haha btw, i already request the termination for formm

ermm think again.. to terminate.. hahah  biggrin.gif
*
That's a good news...! Yes normally they will ask call 100 first. But I don't know why he said just directly call him. I guess that's because he's in charge of fixing telephone/internet line in my area. So if I call 100, the cust support will forward the report to him also.

One of my neighbour also use 4mbps but only surf facebook, email, etc. No heavy usage.
KyleBear
post Apr 21 2011, 06:29 PM

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5 days already I open report. Been bomboaring 100 hotline everyday. They'll just say they will email the New Installer Department and will rush them. 5 freaking days I call everyday get same reply.

Adui all sleeping is it? One feedback call also never receive from them, my speed still the same. Upgraded from 1mbps to 4mbps 2 weeks ago. Port all set up, tech came and fix everything, just my account profile in their server 1MBPS, dunno which noob tech never go update then ask me go make report.

So simple thing upgrade my profile in their server also cannot do. Damn pissed now. Everytime get same reply.
AjkR06
post Apr 21 2011, 06:37 PM

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QUOTE(KyleBear @ Apr 21 2011, 06:29 PM)
5 days already I open report. Been bomboaring 100 hotline everyday. They'll just say they will email the New Installer Department and will rush them. 5 freaking days I call everyday get same reply.

Adui all sleeping is it? One feedback call also never receive from them, my speed still the same. Upgraded from 1mbps to 4mbps 2 weeks ago. Port all set up, tech came and fix everything, just my account profile in their server 1MBPS, dunno which noob tech never go update then ask me go make report.

So simple thing upgrade my profile in their server also cannot do. Damn pissed now. Everytime get same reply.
*
That's totally will be the miserable experience for u..... sweat.gif
I think, it's time for u to drop a report to MCMC and CFM...
Already 2 weeks and they still not kept the promise to the subscriber....

Maybe i'm a bit lucky when i request for 4Mbps upgrade.., after the installer leave my house, straightly my account are capped to 4Mbps...

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