is this why so sudden the port shows 2839kbps only
yesterday my modem router shows 3950kbps

anyway i am just upgraded to 4mbps.

supposed cant get, but the reps make a call to higher level ,

than walla today i get my 4mbps BB Deal!! and new wireless modem and cordless phone is claimable also.

2days ago i made a report to skmm , i tell them why most of my neighbour can get 4mbps but not me, and walla TM KL call me today to say that i will get my 4mbps..

what i did ;

1.) Report SKMM , but u have to confirm that most of your neighbour area got 4mbps BB Deal.
2.) Also begging at TMPoint to ask them to get for 4mbps package as the system just wont allow me (that was why the reps call higher level to approve my upgrade application . okay no money involve here .

..

just now i experience a low kbps at my port, is it related to what abg MX510's post.
i dont know.

is it a huge upgrade if i'm upgrade from 1MB to 4MB ?
i'm quite happy with my current package but upgrade is a must because the package is too good to reject...

what if i unsatisfied with 4MB, will i get the old connection without any frequent DC ?

ps: I didn't suffer from frequent DC but i'm afraid that will happen if i do the upgrade then downgrade if i'm not satisfied

hi... currently im using 2mbps line, but how come tm ppl told me my building cant support to 4mbps line, is tat true?

1) Below is my current 2mbps line :

                  Downstream Upstream 
SNR Margin                20.0          16.0 db
Line Attenuation          47.0          22.0 db
Data Rate                  2048  512 kbps

2) my office no more extra telephone point, tat mean i nid to find the contractor help me tarik phone line or when tm installer come install my line + internet will do tat for me?

1)Your SNR too low to go any further already. Cannot get 4mb.
2)Either also can. You have to pay for the new cabling whichever you choose.

i thought the higher SNR Margin is better while its the other way around for Attn...i think ur line is good enough fro 4mb ..am i wrong??

SNR = Higher is better, 20 above is good
Attn = Lower is better, 30 below is good

am i wrong?

thx for reply.. can i knoe wat is the SNR minimum requirement for 4mbps is?

Normally, the speedtest if you test them locally (on TM server specially), you'll retain close to the speed you signup/upgraded.

If you did speedtest to server that's non-TM (or international servers)... you'll get speed lower than what it is.

So even if your modem says you received the upgraded speed... usually you can ignore it and did a speedtest on TM server to re-verify.

upgraded from 1mbps to 4mbps yesterday at 6pm, now 9.30am still don't have anything yet. the modem says i got 5116kbps downstream and 511 upstream. but speedtest says i got only 1mbps..