1. Very irritating even from channel to channel oso NO volume normalization! They shud do sumthing abt this!

2. No idea....!

1. Business men tactics for advertising and cronies get away all the time.
Louder volume to get your attention.

2. If the old telephone is important to you, do not cancel your service and retain it.
Unifi's VoIP service is inferior to POTs. It gets cut off in the event of blackout, does not allow conventional fax, dial out and retaining of your old number.
If the telephone is important to you where you need to make emergency or receive urgent calls, PAY for your basic telephone service.

yeap.. been experiencing for a week already..

Mine down since Saturday. On off On off. wth!

already lost fate with them...
being email them, till now no one bother to reply me... damn....

mine also, been down since saturday. tried calling their technical assistant all day, but apparently they are all 'very busy'. god damn it!!!

Hey guys, may I know the proper way/guideline to get a rebate from UNIFI?
My Unifi is down since monday and I lodge a report. They say they only can send technician next monday as they are fully occupied this week. Means a whole week of without internet/phone and I'm still paying for it.

If any of you all know the way, kindly help.

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Added on April 21, 2011, 8:55 pm
mine is far worst -.- total down line. DSL gone case lolz. might as well migrate my port to unknown place

send an email to unifi@tm.com.my

include your

Unifi ID:
Full Name:
IC:
Package: VIP??

attach screenshot of no internet connection via your router @ 192.168.0.1 

explain which day, what date, what time the service was interrupted. And explain they can only send technician on Monday (as stated by UNIFI HELPDESK with name if possible), which is a 7 Day of loss.
tell them you want a Rebate.

IMPORTANT: ASK FOR A TICKET NUMBER FROM THEM. so you can keep sending them reminders or follow ups with that ticket number in your email subject.
Hopefully these fools will understand and provide what you want.

Thanks for the info.

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Added on April 21, 2011, 9:00 pm
I dont freakin understand. Upgrading of TollFree platform (From 1 800 22 XXXX). Will that affect our line???
This is total bull.

my unifi has been down from saturday. interestingly, lightning struck my house this evening and after that, unifi is okay already. LOL. apparently, lightning strike saved me....

wow TM, you're really the worst ISP in the whole wide world

Here's my theory (may be right/may be not)..

1. TM knew they couldnt handle increasing Unifi subscriber.
2. To protect the elite areas such as Bangsar, TTDI, Shah Alam etc. they throttle down the bandwidth from non-elite areas during peak hour (7pm onwards where people in elite areas came back home from work) and release the throttle after 1am where most of us are asleep.
3. As a cover up, they just give an excuse they are upgrading or maintaining some shit.

I mean, why cant they just wrap the maintenance shit up in 1 day rather than doing it during night time. Something is fishy here..

i'm getting more than 6mbps down and 4mbps down now.. but earlier at around 8pm.. i only getting around 0.5mbps.. damn TM...

Thanks for the info =)
alrite, will keep update as much as I can. I'm totally limit with internet service. Unifi still down and I'm hogging some other people wifi's line that don't have secured security LOL!