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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!

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herojack41
post Apr 10 2011, 06:51 PM

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owh guys...is it possible to not to use they modem ? just wanna dump they item aside and buy a better 1...possible?
AjkR06
post Apr 10 2011, 07:00 PM

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QUOTE(herojack41 @ Apr 10 2011, 06:51 PM)
owh guys...is it possible to not to use they modem ? just wanna dump they item aside and buy a better 1...possible?
*
Yea, it is possible...
Refer to this website...

http://www.unifi.athena.my

http://www.klseet.com
alkt
post Apr 10 2011, 09:08 PM

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QUOTE(ahpaul82 @ Apr 10 2011, 11:17 AM)
terrible-nya...
sweat.gif

Total download 52GB+ now,
i think another one or two days my 60GB Quota will be finish soon ...
wonder will kena capped speed...?  hmm.gif
*
i doubt at the moment got capped speed...now my download lebih 60gb liao cos been downloading 2 1080p files worth 30gb laugh.gif
klseet
post Apr 10 2011, 10:14 PM

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Finally, TP-Link TL-WR841ND V7.x compatible issue with Huawei HG655a VDSL has been identified & resolved!! rclxms.gif

I would like to thank the following persons for this whole trouble-shooting effort:

To IceBrew, for your continuous help to test & capture data for many rounds for the past few weeks, truly appreciate your patient & effort! notworthy.gif

To TP-Link, for the special arrangement to purposely fly down 2 engineers just to trouble-shoot on-site. Your company has once again demonstrated strong customer support & full commitment to work with any user closely to resolve localised issue. Honestly, this is something I've never seem before, especially for the current small market like UniFi in Malaysia. My respect to TP-Link, please keep up the great support effort! notworthy.gif

To Rizvanrp, for your in-dept technical knowledge to quickly identify the root cause! Trust me, I was thinking we might have to spend long hours on this, I'm completely lost by looking at your Linux computer screen sweat.gif and yet you can still tell us the root cause in less than an hour, you are really rock man, truly amazing!! notworthy.gif thumbup.gif

Ok, correct me if I'm wrong, my layman understanding it was due to some kind of "Echo send ~ Echo receive" issue between the router client & Tm's server end. Actually no modification on the beta firmware is needed, just have to change the following settings:
Network --> WAN --> "Advanced"
Attached Image

Hope this issue can now put to rest, any HG655a VDSL high-rise users if you are not happy with the DIR-615 can now consider this all-in-one complete replacement option.

Once again, thank you all for your great effort, cheers!! biggrin.gif
calvin
post Apr 10 2011, 11:11 PM

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QUOTE(klseet @ Apr 10 2011, 10:14 PM)
Finally, TP-Link TL-WR841ND V7.x compatible issue with Huawei HG655a VDSL has been identified & resolved!! rclxms.gif 

I would like to thank the following persons for this whole trouble-shooting effort:

To IceBrew, for your continuous help to test & capture data for many rounds for the past few weeks, truly appreciate your patient & effort!  notworthy.gif

To TP-Link, for the special arrangement to purposely fly down 2 engineers just to trouble-shoot on-site.  Your company has once again demonstrated strong customer support & full commitment to work with any user closely to resolve localised issue.  Honestly, this is something I've never seem before, especially for the current small market like UniFi in Malaysia.  My respect to TP-Link, please keep up the great support effort!  notworthy.gif

To Rizvanrp, for your in-dept technical knowledge to quickly identify the root cause! Trust me, I was thinking we might have to spend long hours on this, I'm completely lost by looking at your Linux computer screen  sweat.gif and yet you can still tell us the root cause in less than an hour, you are really rock man, truly amazing!!  notworthy.gif  thumbup.gif

Ok, correct me if I'm wrong, my layman understanding it was due to some kind of "Echo send ~ Echo receive" issue between the router client & Tm's server end.  Actually no modification on the beta firmware is needed, just have to change the following settings:
Network --> WAN --> "Advanced"
Attached Image

Hope this issue can now put to rest, any HG655a VDSL high-rise users if you are not happy with the DIR-615 can now consider this all-in-one complete replacement option.

Once again, thank you all for your great effort, cheers!!  biggrin.gif
*
so THIS is the thing thats making me cracking my head for answers rclxub.gif now to find it under pfsense/mikrotik x86 installations
KatiePelly
post Apr 10 2011, 11:40 PM

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Thanks klseet!

One question, will TL-WR941ND be supported (TPlink custom firmware) for unifi with IPTV?
klseet
post Apr 11 2011, 12:20 AM

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QUOTE(alkt @ Apr 10 2011, 09:08 PM)
i doubt at the moment got capped speed...now my download lebih 60gb liao cos been downloading 2 1080p files worth 30gb laugh.gif
*
Yes, no cap yet, last month March alone I tested uTorrent download total about 409GB tongue.gif

QUOTE(calvin @ Apr 10 2011, 11:11 PM)
so THIS is the thing thats making me cracking my head for answers  rclxub.gif now to find it under pfsense/mikrotik x86 installations
*
Why not consider RB750/750G straight?

QUOTE(KatiePelly @ Apr 10 2011, 11:40 PM)
Thanks klseet!

One question, will TL-WR941ND be supported (TPlink custom firmware) for unifi with IPTV?
*
Unlikely, may be for higher end TL-WR1043ND, their engineers are extremely busy, I'm still pushing them, hope something will come out soon .....
calvin
post Apr 11 2011, 12:33 AM

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QUOTE(klseet @ Apr 11 2011, 12:20 AM)
Why not consider RB750/750G straight?
*
I'd want to if Landasan still has stocks .. but having pfsense ever since streamyx, I would prefer to continue using it wink.gif

edit : btw bro klseet, is this option suppose to be a "keep-alive" parameter?

edit 2 : besides that, still can't guarantee a RB750G could work without encountering this issue sad.gif

This post has been edited by calvin: Apr 11 2011, 03:30 AM
Neptern
post Apr 11 2011, 12:36 AM

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Confirm that night time peak hour there is a slow down of speed(OUG).This could be due to many people using thus congesting the ports or unofficially capping on peak hours.Darn it.

Just me 2 cents.
aneip
post Apr 11 2011, 12:57 AM

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Not sure what's the problem with TP-link, but does this affecting pfsense also? I just send 1 unit of 1U pfsense for testing in a local soho company. Not receiving any feedback from them. Hopefully the machine still working fine.

What is the problem tp link encounter? disconnection or what?

calvin
post Apr 11 2011, 01:01 AM

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QUOTE(aneip @ Apr 11 2011, 12:57 AM)
Not sure what's the problem with TP-link, but does this affecting pfsense also? I just send 1 unit of 1U pfsense for testing in a local soho company. Not receiving any feedback from them. Hopefully the machine still working fine.

What is the problem tp link encounter? disconnection or what?
*
there's a 1U solution for pfsense blink.gif ? interesting ... btw the problem some of us are getting especially VDSL2 users are frequent disconnection due to the configuration klseet mentioned earlier
IwanAGP
post Apr 11 2011, 02:40 AM

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For a single invoice... Stupid TM system sent me four times to my hotmail account... Are they worrying that I will forget to pay?????
squall83
post Apr 11 2011, 02:44 AM

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Hye guys,
just wanna ask. can i use TL-WR1043ND to replace TM router (dir-615)?

thanks
chong1228
post Apr 11 2011, 04:17 AM

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hey i m jz started using vip5..izzit the monthly volume policy implemented already? if exceed it would be capped or added payment? TQ.
klseet
post Apr 11 2011, 08:06 AM

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QUOTE(calvin @ Apr 11 2011, 12:33 AM)
I'd want to if Landasan still has stocks .. but having pfsense ever since streamyx, I would prefer to continue using it wink.gif

edit : btw bro klseet, is this option suppose to be a "keep-alive" parameter?

edit 2 : besides that, still can't guarantee a RB750G could work without encountering this issue sad.gif
*
Sorry I'm not familiar with Pfsense, from my understanding, it's something to do with the PPP client session which need to send the Echo first, then only the server will response, interval seem need to be at around 30 seconds, and if no response around 4mins, the server will kill the session.

I don't have such issue on DD-WRT TL-WR941ND, so I guess the DD-WRT could have already in-build this Echo sending automatically, whereas such setting in TP-Link is under WAN-->Advanced which can be configured manually. I believe RB750/750G should have no problem with this, will do some test later to re-confirm.

Btw, you may also check out Soliton SG for MikroTik product, price list at front page or here nod.gif

QUOTE(squall83 @ Apr 11 2011, 02:44 AM)
..can i use TL-WR1043ND to replace TM router (dir-615)?...
Not at the moment!

This post has been edited by klseet: Apr 11 2011, 08:07 AM
calvin
post Apr 11 2011, 09:24 AM

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QUOTE(klseet @ Apr 11 2011, 08:06 AM)
Sorry I'm not familiar with Pfsense, from my understanding, it's something to do with the PPP client session which need to send the Echo first, then only the server will response, interval seem need to be at around 30 seconds, and if no response around 4mins, the server will kill the session.

I don't have such issue on DD-WRT TL-WR941ND, so I guess the DD-WRT could have already in-build this Echo sending automatically, whereas such setting in TP-Link is under WAN-->Advanced which can be configured manually.  I believe RB750/750G should have no problem with this, will do some test later to re-confirm.

Btw, you may also check out Soliton SG for MikroTik product, price list at front page or here  nod.gif
Not at the moment!
*
anyway thanks a lot for getting the answer to this issue.. thumbup.gif notworthy.gif
-ZeN-
post Apr 11 2011, 11:39 AM

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Erm, i think there's answer for my question some where, but i currently just asking for my office.

1. Can apply unifi for corporate/office use under company name for the VIP package? Or is it compulsory under company name then need to apply business package?

2. Currently have streamyx account that is package with phone for corporate 1. So if the package is under same company name, can i upgrade it to unifi?

3. Or can i just cancel the company's streamyx while applying the unifi? Cause want to have the smooth transition to avoid gap of no internet if cancel streamyx then only apply unifi. So is it i can apply unifi till they come install and everything only cancel the streamyx?
hackwire
post Apr 11 2011, 12:57 PM

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There's No way to get UNIFI BILLING DEPT , thus have to show them the HIGHWAY.
here's my email to them.

QUOTE
Dear Sir,
THIS IS THE THIRD REMINDER
Your Billing department has not contacted me to waive the problem caused by your faulty modem for a couple of days i am not able to utilize the service after the installation .
There's no action or whatsoever even a reminder had beeb sent to your company regarding this issue. An attachment of the Reminder Email is enclose in this email .

Two Email was sent out to Unifi@tm.com.my regarding the Billing issue on 6th April and 8th April ,

This will be the final email sent out to Unifi informing your company about this Billing and any silence to this matter will void our contract due to the poor service in your Bill Dept and I shall consider this Contract with Unifi Terminated automatically for not able to provide the services as promised in your advertisement displayed out to convince me the change.

Thank you ,
This post has been edited by hackwire: Apr 11 2011, 12:58 PM
taxidoor
post Apr 11 2011, 01:23 PM

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when it come to my area, zzz
shamal
post Apr 11 2011, 02:22 PM

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I've had unifi for just a couple of weeks now, and it's been unstable from the beginning.
At first, things were good, speed good, tv working, everything smooth, but after only a few hours I started getting dropouts.
A continuous ping would show connection being up for three minutes, then down for 10 seconds.
Later this changed to up a few minutes, down until reboot of router.
Needless to say, skype was impossible, downloads impossible, tv and phone didn't work.
TM has finally agreed to send some help, an engineer will come on Wednesday. But I'm not impressed with the service, having to wait two weeks to get help.
I'm posting this using my digi 3G, as I'm without connection for a couple of more days.

On the router, things look fine when I power it up, then after a while the VOIP light goes red, dsl starts blinking, and then goes out completely.
I have no access to log on to it, but I can log on to the wireless (DIR-615) and its log says:

"Apr 11 13:21:03 ","PPP: Connection terminated."
"Apr 11 13:20:47 ","PPP: No response to 14 LCP echo requests."
"Apr 11 13:16:41 ","Attack! SYN flooding attack from WAN (ip:69.246.68.222) detected."
"Apr 11 13:12:28 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:12:08 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:11:16 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:50 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:37 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:31 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:27 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:26 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:25 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:25 ","Time synchronized at 2011/04/11, 13:10:25."
"Apr 11 13:10:24 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:24 ","Attack! Xmas port scan attack from WAN (ip:127.0.0.1) detected."
"Apr 11 13:10:15 ","IPCP: secondary DNS address 202.188.1.5."
"Apr 11 13:10:15 ","IPCP: primary DNS address 202.188.0.133."
"Apr 11 13:10:15 ","IPCP: remote IP address *****."
"Apr 11 13:10:15 ","IPCP: local IP address ****"
"Apr 11 13:10:15 ","PAP authentication succeeded."

I've enabled firewall, disabled remote auth etc on the DIR-615, but it seems the problem happens before it even reaches the wireless,
a denial of service attack from the outside. What can I do? I tried to explain to Unifi Service that they need to secure my router or give me a better one,
but the persons on the phone had little to no technical knowledge apparently.


Any advice?

Shamal

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