yo.
just upgrade from vip 10 to vip 20. normal or not my speedtest around 18-19mbps only?

How did you upgrade it and how long did the process took?

went to tm point. submit upgrade form.
took 3-4 days. been told got problems with my account. thus the delay.
btw u can check the status at portal if not mistaken. hehe.

even in portal also can upgrade. but didnt try dat way.

Yup I submitted mine through there this afternoon. Hopefully it can be fast. Anyway, so they just upgrade it by increasing your account cap to 20mbps right?

ya I thin so
so white better or black?
Cause I think mine is more likely over heat issue

Yea, all the latest batch of Huawei Black colour, do have heat issue.

Hi, anyone here using 'media player' ie Play!On HD or ENT HD 100 etc with Unifi? Thinking of getting one. Any suggestion
frm chifus. Tq

unifi really suckssss
made an appointment on 14may .9.30 - 2.30(installation i think)
few weeks ago before i got unifi,my streamyx got struck by lightning ,so i call unifi for them to change the appointment faster than 14thmay but they say cannot then fine,no complaint.

and on 14th may ,they din't come on 9.30,call unifi on 11am,they said 2 pm..then 2 pm still no,call after call ..they give some stupid excuse saying their van broken ,they don't even know how to contact the installer for my house .around 4.30pm,they come finally ..but in the phone call they say they will give something like ganti rugi ? but not received anything

i can use unifi for the 1st day, but it keeps disconnecting
then 2nd and 3rd day no disconnect.
on 4th day can't use internet at all . my iphone can detect the unifi but there no internet.the internet icon on the modem is in orange light(it should be yellow ?)

then i called them again -.-
on friday they come ,,they changed the modem,they say its not modem prob.its server prob or whatever ,they say they nver encounter this prob before -.-
then waiting ...until today (tuesday),i hate unifi bcause they don't take any action on this thing, unless i called them bcause i have lot of assingments pending bcause of this. i go to tm [taipan] . complaint ..that guy already make a report .about the ganti rugi,they don't know .. ==
they come today around 3pm ..i dunno what they want to check but its raining that time so they will come tomorrow ..
haish ..
worst crappy service ever .

i use streamyx nver had this problem ..

does anybody know how to download current month bill in pdf ??

Submitted an upgrade to VIP10 this afternoon through the portal, already upgraded about 30 minutes ago. That's fast!

wow that fast!!..can share some speedtest?..

Oh ya...i have not my unifi installed yet.. hope this week. it has to ON 24/7 becos of the phone...sigh...

when u said white modem...what model is that

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Added on May 25, 2011, 8:48 amthere is many freeware out there.. like cutepdf which i'm using. installed it as printer. So in the IE page, print to the cutepdf instead of your printer, then wala..PDF dah. hope this helps.

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Added on May 25, 2011, 8:50 amIf we got this device with heat issue, how do we solve it? is it stated somewhere?

This post has been edited by aaronlim: May 25 2011, 08:50 AM

Just paid my 1st UNIFI bill using HLB in their website. Didnt trust the UNIFI website to pay

Anyone having frequent problems with IPTV (satellite icon with a cross mark)? Mine happens VERY often... but when it happens, VOD and the interactive portals are still fully working and accessible.

my latest fiber cable setup

re-pull from ground floor to 1st floor, mounted to the wall at staircase.





This post has been edited by ckboon: May 25 2011, 11:55 AM

Woah look at the number of fans!

Same here. However here's how I solve it, just leave your IPTV box on when it's showing the satellite icon, then turn off your BTU (either the white or black modem) only, can just turn it off for like 10 seconds and then power it back on. If it solves the problem, when your BTU establishes all the connection, your IPTV should be able to view the channels again.

Apparently what TM told me is that sometimes the IPTV hangs or something like that and therefore needs to restart the device.

about IPTV, anyone having problem with the volume control?

during commercial the volume is damn loud, and during show/movies the sound is damn soft... i needa turn up the volume during movies time and once it reach to commercial break the sound is double or even triple louder than the movies, it's like WTF!!! image a baby is having a nice sleep and suddenly get scare off by the damn commercial!! it's damn irritating..

any solution for this?

called up unifi and guess what they told?? "Do u know that there's a button for Vol + and - ?? use - when reaching commercial..

really wtf la.. super bullshit number 1 those fella..

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Added on May 25, 2011, 12:22 pmthose fans had been attached to my 3COM 3-IN-1 WIFI router, so just took them off and blow at the damn modem.. see so many complain about the heat issue for this modem. But so far i just on the fan from 7pm to midnight..

i don't feel much heat even the fans is not on, but just for self-comfort i will still blow the modem once in a while..


This post has been edited by ckboon: May 25 2011, 12:22 PM

Want to ask something, currently using unifibiz 5mbps, the password to dial the unifi is provided randomly by them right? not we set it ourself right?
Cause i dont recall giving them any custom password for the dialing up, and then the email they sent to us is stating 13alphanumeric password. but in the DIR-615 the * at the password field is showing 10 only.
Is it the DIR-615 password field will mask it showing 10 only, but when key in password is the 13alphanumeric that they
provide?

we can provide them the password, or they will create a password to us.

i'll given them my selected password during online registration, hence they set it to what i requested