unifi really suckssss
made an appointment on 14may .9.30 - 2.30(installation i think)
few weeks ago before i got unifi,my streamyx got struck by lightning ,so i call unifi for them to change the appointment faster than 14thmay but they say cannot then fine,no complaint.
and on 14th may ,they din't come on 9.30,call unifi on 11am,they said 2 pm..then 2 pm still no,call after call ..they give some stupid excuse saying their van broken ,they don't even know how to contact the installer for my house .around 4.30pm,they come finally ..but in the phone call they say they will give something like ganti rugi ? but not received anything
i can use unifi for the 1st day, but it keeps disconnecting
then 2nd and 3rd day no disconnect.
on 4th day can't use internet at all . my iphone can detect the unifi but there no internet.the internet icon on the modem is in orange light(it should be yellow ?)
then i called them again -.-
on friday they come ,,they changed the modem,they say its not modem prob.its server prob or whatever ,they say they nver encounter this prob before -.-
then waiting ...until today (tuesday),i hate unifi bcause they don't take any action on this thing, unless i called them bcause i have lot of assingments pending bcause of this. i go to tm [taipan] . complaint ..that guy already make a report .about the ganti rugi,they don't know .. ==
they come today around 3pm ..i dunno what they want to check but its raining that time so they will come tomorrow ..
haish ..
worst crappy service ever .
i use streamyx nver had this problem ..
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May 24 2011, 10:40 PM
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