QUOTE(Ks10ng @ May 9 2011, 11:19 PM)
lousy unifi customer service... Email them for half year.... never receive reply from them... dunno all the pig do wat...
Added on May 9, 2011, 11:23 pmI think we need to call customer service F* them always, only they feel song.... else they wont entertaint us by email...
Call them are wasting my time...
My experience for streamyx, unstable line and no service always for more than 4 months... MAKE COMPLAINT early more than 20 time... create more than 3 report.. END UP problem no solve and asking me pay the bill without use the service... F* TM
Added on May 9, 2011, 11:29 pmContinue.......
I give up and go to TM point to terminate the service IMMEDIATLY.
After a few week, go another TM point to pay telefon bill... then ask the staff to check my streamyx status to double confirm terminate... WAT HAPPEN? My streamyx still ACTIVE... WTF... I really no idea all the pig doing wat... Ask me pay again for the reminder week.... THIS IS DAYLIGHT ROBBER....
Please becarefull for the TM service... Share it out...
QUOTE(Ks10ng @ May 10 2011, 12:04 AM)
Remember to F* them gao gao else they wont solve for u...
Log more than 1 report... 1 report is no enough to solve...
Seriously dude have you ever worked as a customer service representative over the phone? Because if you have, you would know that they're almost powerless in most cases. Call them, annoy them, pester them, it's fine. But if you think swearing or as you say F* them is going to speed up the process, you really need to think again. A better solution will be to get them to patch you through to their managers or supervisors. No point wasting your time on those phone operators because you might as well go swear at the mirror.