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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!
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47ronin
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 May 6 2011, 04:50 PM
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QUOTE TM need time to install the unifi...must take time to check and connect to the system..many people install unifi, not only u...be patient lorh..dont complain to much..they still do their job...  i know TM people doing their job and get rich. i'm being patient already. i mean, they need to be more professional la in doing their job. why make simple mistake one. they get the wrong DP for my place. they put on the list C014 but my place the most nearest is C020. i know many more people complain and many didn't get the problem solve. those TM people who make simple mistakes should learn from their mistakes. if i didn't complain about this, more simple mistakes like this will be done by TM and more people will complain. so those complain must be reach by TM so that they can learn from mistakes. till when will the complain end?  the complaint will never end as long as consumers exist. it doesn't matter how good the company can be, being human, you are going to complain btw. This post has been edited by 47ronin: May 6 2011, 04:52 PM |
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nwzr
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May 6 2011, 04:59 PM
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New Member
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QUOTE(hanizhan @ May 6 2011, 04:48 PM) actually not the technician fault ...they just install and troubleshoot only...they just follow the system...i think system actually give the information..but i think everyone make mistakes right..hihihi...  yup the technician just follow, not their fault but the TM HQ fault. giving wrong DP information is such small mistakes that cannot be repeat. i think TM human resource need to upgrade their training lesson to their staff to learn how to be more professional and be a world class organisation.  |
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hanizhan
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May 6 2011, 05:04 PM
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Getting Started
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QUOTE(nwzr @ May 6 2011, 04:59 PM) yup the technician just follow, not their fault but the TM HQ fault. giving wrong DP information is such small mistakes that cannot be repeat. i think TM human resource need to upgrade their training lesson to their staff to learn how to be more professional and be a world class organisation. i hope they try their best to be the num 1st internet service provider...and they also need more training to upgrade their skill...  |
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botaknet
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May 6 2011, 05:34 PM
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How to do when no electricity my phone is still working. Need to use splitter or what?
I am using normal phone instead of cordless.
This post has been edited by botaknet: May 6 2011, 05:34 PM
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ancnw
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May 6 2011, 06:45 PM
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Getting Started
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QUOTE(nwzr @ May 6 2011, 04:23 PM) Kelana Jaya area is pretty hot area. I think TM just don't want Kelana Jaya resident to use UniFi yet. Maybe they done a research area where they found out that so many heavy downloader is at Kelana Jaya.  well i'm at KJ and i got my unifi installed on may 4th. speedwise ok and only problem is the dlink wireless router which doesn't seem to connect at times. Direct connections to it is OK! |
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nwzr
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May 6 2011, 07:04 PM
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New Member
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QUOTE(ancnw @ May 6 2011, 06:45 PM) well i'm at KJ and i got my unifi installed on may 4th. speedwise ok and only problem is the dlink wireless router which doesn't seem to connect at times. Direct connections to it is OK! hmmm.... will try to contact back TM UniFi next week... |
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movanns
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May 6 2011, 07:18 PM
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QUOTE(prominen @ May 6 2011, 02:37 PM) for me, the technician only can come tomorrow only...down couple of time...btw, do u asked whether got any rebate or not? i didn't ask for rebate since i don't heavily use em for this 2 weeks. At least now I got a stable connection. |
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YouDontKnowMyName
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May 6 2011, 10:01 PM
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 the internet connection has been really really slow since the past 3 days. anyone else facing the same thing? i already tried restarting my pc and the modem multiple times today but nothing seems to work :/ This post has been edited by YouDontKnowMyName: May 6 2011, 10:14 PM |
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ericpires
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May 6 2011, 10:24 PM
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QUOTE(YouDontKnowMyName @ May 6 2011, 10:01 PM) the internet connection has been really really slow since the past 3 days. anyone else facing the same thing? i already tried restarting my pc and the modem multiple times today but nothing seems to work :/ Where is your location? |
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otnuus
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May 7 2011, 11:54 AM
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Wonder how long does it takes for the installation appointment. The earliest time slot I found for my area is end of June.
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tritonite
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May 7 2011, 12:12 PM
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QUOTE(otnuus @ May 7 2011, 11:54 AM) Wonder how long does it takes for the installation appointment. The earliest time slot I found for my area is end of June. As mentioned before, it depends on where you are.... and who you know. You would have to wait longer in new UniFi areas and areas with high-demand. Sadly, it seems that UniFi aren't savvy enough to spread their engineers/installers around depending on uptake. It also helps if you know someone in TM who can expedite matters for you. |
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prominen
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May 7 2011, 01:23 PM
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Getting Started
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Finally, today my problem is solved...the technician came and change my old router to newer one...
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SUSstinky
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May 7 2011, 02:24 PM
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Hi I just installed my UNIFY today at Sri Rampai.
Got the HuaWei Modem, Orange D-Link Router, STB and the Motorola Phone (I was hoping for Pana though and asked for change. Too bad the installer say he dont have spare.)
BTW, How do i know if the DLINK is set for Wifi-N?
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YouDontKnowMyName
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May 7 2011, 03:22 PM
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QUOTE(stinky @ May 7 2011, 02:24 PM) Hi I just installed my UNIFY today at Sri Rampai. Got the HuaWei Modem, Orange D-Link Router, STB and the Motorola Phone (I was hoping for Pana though and asked for change. Too bad the installer say he dont have spare.) BTW, How do i know if the DLINK is set for Wifi-N? It's set to Wireless N by default
Added on May 7, 2011, 3:23 pmQUOTE(ericpires @ May 6 2011, 10:24 PM) Ara Damansara. This post has been edited by YouDontKnowMyName: May 7 2011, 03:23 PM |
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nazseha
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May 7 2011, 04:02 PM
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Unifi throttle YouTube now? b4 tiz i can stream 1080P without any buffering...now even 720P nid to pause n wait b4 it can be stream without buffering...sigh..download speed still normal tho..
This post has been edited by nazseha: May 7 2011, 04:03 PM
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DzX
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May 7 2011, 04:09 PM
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QUOTE(nazseha @ May 7 2011, 04:02 PM) Unifi throttle YouTube now? b4 tiz i can stream 1080P without any buffering...now even 720P nid to pause n wait b4 it can be stream without buffering...sigh..download speed still normal tho.. try change to other ip.. |
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BlueHeng
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May 7 2011, 05:14 PM
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QUOTE(nazseha @ May 7 2011, 04:02 PM) Unifi throttle YouTube now? b4 tiz i can stream 1080P without any buffering...now even 720P nid to pause n wait b4 it can be stream without buffering...sigh..download speed still normal tho.. Still streaming 1080p without problems |
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IwanAGP
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May 7 2011, 05:36 PM
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QUOTE(prominen @ May 7 2011, 01:23 PM) Finally, today my problem is solved...the technician came and change my old router to newer one... New router? Curious. Can take pic and upload?
Added on May 7, 2011, 5:48 pmExperiencing bad service currently... Youtube 480p also buffer!!!! BT running like snail and tortoise... My uncle 4Mbps speedtest from Miri, Sarawak also faster than my VIP5... Swt This post has been edited by IwanAGP: May 7 2011, 05:48 PM |
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movanns
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May 7 2011, 05:54 PM
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QUOTE(nazseha @ May 7 2011, 04:02 PM) Unifi throttle YouTube now? b4 tiz i can stream 1080P without any buffering...now even 720P nid to pause n wait b4 it can be stream without buffering...sigh..download speed still normal tho.. I don't think so. I just streamed a 1080p you tube video on full screen. buffered twice for 4 seconds throughout the 6 mins video. not bad. anyway, my pc connected on wifi G(54mb), and on VIP5. location at bukit serdang. |
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prominen
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May 7 2011, 07:20 PM
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Getting Started
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QUOTE(IwanAGP @ May 7 2011, 05:36 PM) New router? Curious. Can take pic and upload?
Added on May 7, 2011, 5:48 pmExperiencing bad service currently... Youtube 480p also buffer!!!! BT running like snail and tortoise... My uncle 4Mbps speedtest from Miri, Sarawak also faster than my VIP5... Swt same old white-orange dlink router look like...only newer upgraded version...thats what the tecnician said... |
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