Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!
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 Apr 25 2011, 09:26 AM
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#1
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL 
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QUOTE(uk9089 @ Apr 24 2011, 10:40 PM) Is unifi down? my area taman sri rampai. down since last friday. tried to call unifi but they are not picking up my phone. same thing happen to me...no want to pick up my call...all service down since saturday morning...kepong area here...all down. phone down uniif down IPTV down any suggestion please?  |
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Apr 25 2011, 09:39 AM
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#2
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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QUOTE(ericpires @ Apr 25 2011, 09:34 AM) Which part of kepong? Taman Ehsan...why? u same area as me? |
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Apr 25 2011, 03:38 PM
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#3
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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QUOTE(uk9089 @ Apr 25 2011, 03:25 PM) until now not available? yeah still not available...BTW, just manage to talk to cust service after 10 minutes on hold...damn...hope can get fix soon... |
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Apr 26 2011, 02:17 PM
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#4
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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QUOTE(uk9089 @ Apr 26 2011, 02:10 PM) can i ask? might be possible...try to drop them an email...and update us latermy unifi, iptv and phone down almost 2 weeks. can i request for refund or forfeited the monthly service? i didnt use any of the service for 2 weeks but i pay for the whole month. is it possible? during my streamyx time, I did this, and they really give me a rebate... |
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Apr 27 2011, 12:39 PM
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#5
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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at last, got back connection yesterday... dunno what exactly they did but it fix...
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May 3 2011, 04:32 PM
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#6
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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my unifi is seriously in bad condition...whether its the router or else...every 3 day usage, sure down...so must call cust service to make report...take a day to settle normally...this is the 4th time I making a report after major down for the last 2 week...
today down again...so maybe tomorrow only can be fix...  anyone experience this in kepong area? normally they fix on their side without coming to our house... This post has been edited by prominen: May 3 2011, 04:33 PM |
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May 6 2011, 02:37 PM
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#7
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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QUOTE(movanns @ May 6 2011, 11:56 AM) Finally my 2 weeks intermittent issue resolved. TM technician came and replace the BTU modem from Huawei to ZTE. The tech said Huawei modem always got hang when hot. for me, the technician only can come tomorrow only...down couple of time...btw, do u asked whether got any rebate or not? |
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May 7 2011, 01:23 PM
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#8
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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Finally, today my problem is solved...the technician came and change my old router to newer one...
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May 7 2011, 07:20 PM
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#9
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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QUOTE(IwanAGP @ May 7 2011, 05:36 PM) New router? Curious. Can take pic and upload? same old white-orange dlink router look like...only newer upgraded version...thats what the tecnician said...Added on May 7, 2011, 5:48 pmExperiencing bad service currently... Youtube 480p also buffer!!!! BT running like snail and tortoise... My uncle 4Mbps speedtest from Miri, Sarawak also faster than my VIP5... Swt |
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May 9 2011, 05:21 PM
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#10
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Junior Member
290 posts Joined: Sep 2006 From: Kepong + KL
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QUOTE(WiLeKiyO @ May 9 2011, 04:55 PM) Tried wireless and wired. The speed is not stable. It jumps to 9.XXmbps just in second and start decrease rapidly to 4.XX. I get 600kbps only. ur speed is just like my vip5...try to make a report on this matter |
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