Hi!

Straight to the point:

1. suppose to get UniFi on 28th April 2011 but TM technician make the cancellation because the DP (distribution port) IS NOT ACTIVE?! DP the tiang kotak one.　

2. why the hell they make the appointment since the DP not active yet? バカ！

3. called TM and they admit it they make the mistake and ask me to call back the next 2 weeks. TMのあたまがばか！

4. asked help from TM Point is useless. just complain to my neighbor who work at TM, one of the Pengarah and give details of the TM market department, the one who make call to me to make appointment and the TM technician details. hopes they get punish by the mistake.

5. anyone has such problem like mine? by now I should be enjoying UniFi but now i think i have to wait for another month to get UniFi ever since a week i read all your post here. i even took a holiday just for this.

This forum is awesome. I learn a lot and now can prepare more before using UniFi.

Already ask that also to speed up the activation of the DP. バカ！

where do u live? i register on 28 Mac 2011 n should be installed on 27 April 2011 last week but got cancellation due the Distribution Port not active yet at my place. now have to call them back next week to setup another appointment. i mean, why the hell they make the 27 April appointment when the distribution port is now active yet?

Kelana Jaya area is pretty hot area. I think TM just don't want Kelana Jaya resident to use UniFi yet. Maybe they done a research area where they found out that so many heavy downloader is at Kelana Jaya.

[quote=hanizhan,May 6 2011, 12:01 PM]
TM need time to install the unifi...must take time to check and connect to the system..many people install unifi, not only u...be patient lorh..dont complain to much..they still do their job...

i know TM people doing their job and get rich. i'm being patient already. i mean, they need to be more professional la in doing their job. why make simple mistake one. they get the wrong DP for my place. they put on the list C014 but my place the most nearest is C020. i know many more people complain and many didn't get the problem solve. those TM people who make simple mistakes should learn from their mistakes. if i didn't complain about this, more simple mistakes like this will be done by TM and more people will complain. so those complain must be reach by TM so that they can learn from mistakes. till when will the complain end?

yup the technician just follow, not their fault but the TM HQ fault. giving wrong DP information is such small mistakes that cannot be repeat. i think TM human resource need to upgrade their training lesson to their staff to learn how to be more professional and be a world class organisation.

hmmm.... will try to contact back TM UniFi next week...