My VIP 20 just use 1 hour only to install.why urs take so long? FTTH landed.

Mine also FTTH only 1 hour to install. I didnt mmost of the cabling layout myself. They just configured the router and fiber optic modem n good to go. Installers were very happy bcos I did most of the job.

guy any idea this few day night time speed very slow, im from subang

The first problem, there is no connection detected. The installers need to wait response from TM.

Second, HyppTV doesn't have live view. The installers need to wait response from TM again.

It takes a while to install the cables because they do it on the rooftop.

Where u stay? Maybe ur area the line still not fully activated.

This post has been edited by StanleYz: Mar 12 2011, 12:35 AM

I am at Klang. Now I am on 20mbps woww damn fast!.. Just the hypptv still haven't fully configured yet, they will continue tomorrow. That's okay as long the internet lline is good

Can you further clarify?When can get the 1 month free then?

On Unifi home page. One month free for online applications.

For unifi bill, without any promotion, the first bill will be your pro-rated first month internet usage+next month advance payment for internet usage+RM40 of installation fee(200 in total, rm40 per month for first five month). If 1 month free, I'm not pretty sure but i think it's one month free for the first month while you're paying RM149 for the next month, in advance which means you pay before you use. So... If you got ur unifi installed close to end of the month, you rugi a bit. If yours is installed earlier, you earn because it's prorated (from the date you install to end of the month). *THIS IS JUST MY THOUGHT, SOMEONE PLEASE CLARIFY*

First part was correct.

First month was pro-rata. Let's say 1st month bill was RM49.
Your subscribed package was RM149. So RM100 will be totally wasted right? Incorrect.
Actually, the 2nd months which RM149 monthly package, u will get a discount of RM100. So the total bill after discounts/promotions would be RM49, which sums up of 2 months bill.

Thank you for clarifying. I'm actually paying everything, no promotion so i don't really know about that. That's why i said "My thought". haha

Thanks for the info.

i used to face same issue as you,
after try 2-3days,
finally i can registered online successful.
and i also called to TM,
TM staff said first month bill will only need to pay RM149+6%+(Call charges to handphone/other fixed line)

I do realize that he dlink wireless router is not very compatible with mobile phone wifi. I changed the settings to 20hz but still same. My HTC cannot detect the wireless ssid. Sometimes ok sometimes can't. Weird.

ipong 3gs quite stable..

Try turn off the 'auto channel selection' and choose a wifi channel manually. Works for me. The 20 hz setting didnt make a difference.

guys

any link for existing streamyx user?

i tried new subscription but their record shows i have streamyx, doesn't allow me to submit the application.

When will be the best time to terminate streamyx account? the sales lady Tina, told me that it's best to terminate on the 2nd month... WoW! Am i going to pay Streamyx RM 140 @ RM 280 for wastage?

Please advise is this necessary as my Unifi setup is on the 19th? and does the pro-rate begin from the 19th or 20th-30th of the month end?

thanks.

Damn,I live in Tmn Sri Sentosa,Jln Klang Lama.Some of apts are already coved for one month,but my apt is not yet in the coverage.So I email to Unifi service center and they say they are lacking of Fibre Drop Cabinet and will do it as fast as they can.I called Unifi center several times before,initially they said I could get the service by Feb,then told me by 1 March,this time through email,they told me they have no estimation.The Fibre Drop box has been in my apt for months,but I can't get the service till now,somemore I don't know how long I should wait for.Terrible....

i terminated my streamyx 1 month before i even register for unifi... (i can survive without internet at home)...

actually there is a bit of confusion i notice regarding unifi registeration for many people...

a) Unifi and streamyx is not related and not dependent on each other. In other words if our area is unifi serviceable then we can have both unifi and streamyx or we can terminate the streamyx. Termination is not necessarily after unifi installation. It can be anytime... perhaps the reason many received suggestion to terminate streamyx after unifi installation is because in case the unifi installation have problem we still have internet at home with streamyx

b) As part of the package (VIP), we are entitled to have 1 (one) VOIP number. We can not use existing landline number for unifi registration. It runs on two separate system. However, we may choose to keep the old number and end up with two numbers. Both have two separate billing. Again, termination of the existing number/line can be done anytime either before, during or after unifi installation...

c) Current promotion period ends 31 March. As long we register during the period we are entitled to whatever discount they give irrespective of installation date.

d) Advanced user may refer to http://unifi.athena.my as the site have detail information about improving our unifi experience..

as for the unifi billing, i received mine yesterday... and pro-rate begin from the date i started using the service (the installalation date) + stamp duty + 6% tax.


hope this helps!

This post has been edited by VerM: Mar 12 2011, 12:21 PM

Did you arrive at this screen?



Existing TM user (or in my case previous TM user) should use the option on the left..

This post has been edited by VerM: Mar 12 2011, 12:19 PM