Peace with you brother parsona. YES, YES said no commitment fees.......maybe it means no contracts to sign & you can get out anytime whenever you feel like it.......even after 1 month with no strings attached.....no commitment fees means that you don't have to pay for the service whether you use it or not. AS FOR OTHER BROADBAND PROVIDERS, THEY CHARGE YOU A FEES MONTHLY WHETHER YOU USE IT OR NOT.


After all, the $30 per month includes your mobile internet, voice and sms too [altogether] & not for mobile internet only......so isn't that much cheaper than other ISP or telcos?



I don't have the full details but you can always ask the staff there when you go to their store here....


1)Yes Flagship Store
Ground Floor & 1st Floor

Lot 10 Shopping Centre,
50, Jalan Sultan Ismail,
50250 Kuala Lumpur.


2)Yes Store
KL Sentral, Departure hall and Arrival hall,
KL City Air Terminal,
50470 Kuala Lumpur


Learn more here too as I cannot provide you with the full answers....


http://www.yes.my/portal/public/ytlc/life/.../betterInternet


http://www.yes.my/portal/public/ytlc/support



Cheers brother parsona...take care too...much love.

This post has been edited by monkeyking: Nov 21 2010, 03:38 PM

Yes monkeyking. Pls explain...

That is one of the biggest downer info about the service after it launched.

Well? we are waiting...


---


well, someone from Yes should do the numbers...bcoz i believe many potential subscribers have been turned off by this.



with Yes you only pay for what you use:-


*how many months does the $50 activation fee cover the cost of maintaining an account if its is totally unused?

*can Yes still make money if a customer only uses $15 a month (say only 500Mb of data to check emails) + initial $50 activation fee over 5 years? vs. thousands that dont subscribe because of the $30 monthly commitment?


think about it...



This post has been edited by almaty: Nov 21 2010, 04:14 PM

You see monkeyking, commitment fees mean a user is committed to pay a certain amount per month, regardless of whether they use is or not. Now lets look at MUR. YES charges you RM30 whether the user uses it or not. Do tell me what is the difference??? I'm not going to pay to travel to your limited number of stores just to be dissapointed. Will you refund me my travel expenses if what YTL tells me just confirms the scam I already suspected they are running?

Bottomline is, YTL promised 'no commitment' and 'pay as you use'. With the MUR of RM30, neither of them are true.


This post has been edited by parsona: Nov 21 2010, 04:19 PM

Pay As U Use... is wat they try to market, now MUR. I dont mind the 1MB block even i use 10Kb email i being charge for 1MB if i disconnect.
But now different story man. When we sign up they dont tell me the T & C.. not even i sign anything just pay for the dongle.
Now after we paid MUR coming in... is this the way Bolehland people doing business

This post has been edited by kcsaw: Nov 21 2010, 04:19 PM

And to add some more salt to injuries suffered from the astronomical rates and MUR...


YOUR ACCOUNT WILL ACTUALLY EXPIRE TOGETHER WITH YOUR CREDIT BALANCE IF THERE ARE NO TOP-UPS AFTER 90 DAYS!

http://www.soyacincau.com/2010/11/21/yes-4...edit-do-expire/

This post has been edited by 9M-MAS: Nov 21 2010, 05:00 PM

Who is monkeyking and his cool, cool brother, brother talk?
Sounds like a monk or something.
No offence.

Man, ease up on the

hmmm...

someone should please tell that brother, peace be with him, not to come back here anymore and tell us anything about Yes since he is clearly misinformed and doesn't know anything...and is doing a dis-service to the community by spreading un-truths...

Couldn't agree more.

Such a phony.

Explain.

This post has been edited by 9M-MAS: Nov 21 2010, 06:13 PM

Brother almaty, you a Cybertrooper of rival telcos or ISP? You sound mighty angry & trying to hantam YES since it's intial launch!!! Too bad indeed!! I had already told you clearly that I don't have the full details but you seem not satisfy & still want to hantam continuously.......you said this "spreading un-truths"......comon brother, what untruths did I speak, you seem to be putting words in my mouth!! ....peace brother.


Just received some information from a senior staff of YES to clarify the "Minimum Usage Requirement of RM30"........





Hope this helps!!


Cheers to all.

I come in peace...

Are their staff briefed properly?

All the facts are clearly stated in their Terms of Use yet this guy here tells us something else.

this is so not true! they have stated clearly in the T&C that they will deduct RM30 from your account every month regardless you use such amount or not!

Oh and we may casually forget that the Terms of Use is a binding agreement which we have to pay stamp duty on? I wonder which would carry more weight in case of a dispute, monkeyking's smileys or the agreement..... (although I have a nagging feeling that his smileys weigh more....)

Source:http://www.yes.my/ytlc-common/supportdoc/Terms_of_Use.pdf



See the word "Monthly"? Monthly MUR of RM30 as published.



So actual usage = RM10, (<RM30 as we all know), they will deduct the rebate, and then if it's insufficient to be deducted from, they will deduct from our credit.

Don't tell me the senior staff don't read their own term of usage? Sad to see this.



But I cant physically find it from the webpage itself, hidden somewhere? super small font?

Enlighten me pls...

This post has been edited by CalvinCLK: Nov 21 2010, 06:42 PM

Found the page:

It's here:
http://www.yes.my/portal/public/ytlc/store...ges/moreDetails


After that, just maintain a monthly usage of RM30 and you're all set to experience the fastest 4G mobile Internet with voice!
(noticed the typo youre => you're, they never check?)

Not that I want to hantam them, but they just don't give me the confidence of saying Yes.

This is true if you have signed up on auto credit card reload or auto payment. This allows the isp to charge to your credit card/debit card automatically when your account approaches the expiry date for uninterrupted usage.

But to think of it, let's say I keep topping up RM30 every month(the minimum rate to have the line remain active), and I don't use it, only for emergency once in a blue moon.Then it's like saving the top up amount and accumulating only to go on a download spree one day when I decide to terminate it.

Come to think of it, I can understand why they want a steady flow of revenue here and they were smart to get the students to jump into it with free 300mb. It's like free flow of subscription cash needed to sustain and maintain their network operations.

I believe YTL direction is to make their 4G network a backup line for those who often frustrates over TM's downtimes. People sometimes need to get online when they are rushing for school assignments as such wit minimal data usage, make online transactions. They do not want to promote their line as an unmanaged download service.

Some might take this as part of saving their data allocation volume for their primary internet downtimes, others may think why should I pay a steady income to YTL and put another burden to my monthly allowances.

The choice is yours.

Anyway for a working person what is RM30 these days? I can't even buy you a good lunch.this is by Francis's standards and his children who had lived in highly expensive cities such as London, Oxford city and Australia.
10 dollars(approx RM30) over there is peanuts, I tell ya.

This post has been edited by iipohbee: Nov 21 2010, 06:44 PM

Peace upon you too brother monkeyking,

Perhaps before you put YES words here, you should read their Terms of Use posted in their "sometime working, sometime not working" yes.my website and here is the link to their Terms of Use in PDF format

http://www.yes.my/ytlc-common/supportdoc/Terms_of_Use.pdf


You quoted YES's senior staff

And below is the screenshoot of their Terms Of Use for MUR




I know that you are trying to explain about YES in a positive way since you have a someone you know in YES senior staff, but i think you must have a good understanding on customer's dis-satisfaction, disappointment that we've posted here. Please post something that make sense with evidence or proof , not just mouth-to-mouth.

I suggest you to show that Term Of Use that i posted here to the "senior staff of YES" , let him/her know about that, and ask their latest information and share with us their thought about the MUR BUT MUST BASED ON THEIR TERMS OF USE.

Why i must highlight their Terms Of Use ??? its a rules set by YES on the Terms to use their service and you must obey their terms in order to use their service.

Thanks

not referring to you la...relaxxxxxxxxx

Brother totally_skint, me a monk.........you must be joking.......not going to be one and never will....want me to give up all the worldly pleasures!!



Cheers totally_skint,....peace be with you.