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Yes YTL WIMAX - Yes 4G

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CalvinCLK
post Nov 19 2010, 05:14 AM

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I think their claim to be zero-commitment is a failure.. Prepaid concept for broadband is not cheap, and people will get heart attack looking at the bill and how fast their credit drains (unless the rate is really cheap). They should have planned and come out with plans for both prepaid and postpaid user (especially for broadband).

number of ppl for pre-book exceeded their expectation by 3 times.. But true subscribers will be lesser than their expectation... my guess..

I shake head when looking at their rate... 3GB usage = RM90 - RM23 rebate = RM67? That's cheaper by RM1 if compared with my current RM68 Digi BB... lol.. Except that it's flexible and cheaper if you don't use up to 3GB. How do they expect people to jump ship?

If use 2GB = RM60, 3GB = RM67... makes not much difference for the data volume usage.. Unless you use 1GB only (RM30 per month, i think other telcos will try to come out with a Lite user plan to fight this), then can go for it.. Seriously for light user..

This post has been edited by CalvinCLK: Nov 19 2010, 05:18 AM
CalvinCLK
post Nov 19 2010, 08:37 AM

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QUOTE(ronn77 @ Nov 19 2010, 08:02 AM)
My area is covered but I think this plan is not meant to replace the current broadband subscribers, nor for youtube surfers or websites with tons of graphics and flashes. So for regular users, just stick with what you current;y using, rather than having heart attack looking at your bills later.
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Agree. May be as mentioned by someone earlier, use as backup broadband since it's pay-per-use. But have to see how the model works (RM30 minimum usage per month) after they launched.
CalvinCLK
post Nov 19 2010, 08:55 PM

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QUOTE(yangxi @ Nov 19 2010, 08:52 PM)
my digi ,never use more than 100mb.

just FB only
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Then Yes is good for you, only use RM3 per month.. smile.gif
CalvinCLK
post Nov 21 2010, 06:38 PM

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QUOTE
Other telco's postpaid commitment plan such as value 30 which they need to pay RM30 every month regardless if they use the phone or not. For prepaid, if they top up RM30, it only last for 30 days and whatever credit left will expire after a certain time.  For Yes, it's pay as you go. Just put a min credit of RM30 and use our service until the credit finish and then only you need to top up again. If it takes 6 month to finish the RM30, then you no need to top up fr 6 months. Yes credit also never expires.  So this is not the monthly commitment as how the other telcos are doing. It's just a minimum credit required to use Yes service. We may put it just RM1 but it means users need to top up more frequently.  For business or enterprise customers we will have the plan similar to what we have 'postpaid' now. These corp customers will be billed according to their monthly usage.


Attached Image
Source:http://www.yes.my/ytlc-common/supportdoc/Terms_of_Use.pdf

QUOTE
Clause (a): You are obligated to maintain the monthly MUR which will be ascertained at the end of the applicable Billing Cycle from Your total usage of the Services.


See the word "Monthly"? Monthly MUR of RM30 as published.

QUOTE
Clause © says so: If actual usage is less than the monthly MUR, then we first deduct any rebate such difference and if such rebate is insufficient then to deduct your credit balance.


So actual usage = RM10, (<RM30 as we all know), they will deduct the rebate, and then if it's insufficient to be deducted from, they will deduct from our credit.

Don't tell me the senior staff don't read their own term of usage? Sad to see this.

QUOTE
Just noticed that Clause (b): The MUR is specified at www.yes.my/en/say-yes/plan


But I cant physically find it from the webpage itself, hidden somewhere? super small font?

Enlighten me pls...

This post has been edited by CalvinCLK: Nov 21 2010, 06:42 PM
CalvinCLK
post Nov 21 2010, 06:41 PM

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Found the page:

It's here:
http://www.yes.my/portal/public/ytlc/store...ges/moreDetails
Attached Image

After that, just maintain a monthly usage of RM30 and you're all set to experience the fastest 4G mobile Internet with voice!
(noticed the typo youre => you're, they never check?)

Not that I want to hantam them, but they just don't give me the confidence of saying Yes.
CalvinCLK
post Nov 21 2010, 06:51 PM

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QUOTE(miskin @ Nov 21 2010, 06:43 PM)
Peace upon you too brother monkeyking,

Perhaps before you put YES words here, you should read their Terms of Use posted in their "sometime working, sometime not working" yes.my website and here is the link to their Terms of Use in PDF format

http://www.yes.my/ytlc-common/supportdoc/Terms_of_Use.pdf
You quoted YES's senior staff
And below is the screenshoot of their Terms Of Use for MUR

[attachmentid=1896874]
I know that you are trying to explain about YES in a positive way since you have a someone you know in YES senior staff, but i think you must have a good understanding on customer's dis-satisfaction, disappointment that we've posted here. Please post something that make sense with evidence or proof , not just mouth-to-mouth.

I suggest you to show that Term Of Use that i posted here to the "senior staff of YES" , let him/her know about that, and ask their latest information and share with us their thought about the MUR BUT MUST BASED ON THEIR TERMS OF USE.

Why i must highlight their Terms Of Use ??? its a rules set by YES on the Terms to use their service and you must obey their terms in order to use their service.

Thanks
*
Looks like we have the same thought at the same time.. lol..
CalvinCLK
post Nov 22 2010, 12:18 PM

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QUOTE(kenji_britney @ Nov 22 2010, 11:30 AM)
it should just autorun and pop up the installation process instead of having to double click the files. tried it on 7? or maybe u have a faulty dongle.

btw this is my speedtest with 2 bar signal

user posted image

if you're near a base station and have full bar, it's very easy to get 11mbps. i'm near a base station, but only got 2 bars cause got some blockage in my house, my window isn't really facing the base station either so that's what i get.
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Any idea how to know whether you are near a base station or not, even before you subscribe? Want to see how strong is the signal first b4 deciding whether to subscribe or not..
CalvinCLK
post Nov 23 2010, 09:49 AM

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QUOTE(raptar_eric @ Nov 23 2010, 09:40 AM)
So, the total cost involved in using their service is:

RM50 activation, RM99 dongle, and RM30 reload right? any other charges?
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Thought it's RM10 reload? What about stamp duty? RM10 as well I think..
CalvinCLK
post Nov 23 2010, 10:47 AM

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QUOTE(faizalmzain @ Nov 23 2010, 10:04 AM)
prepaid system don't have stamp duty right? unsure.gif
if you pre-registered, don't need to pay RM50 activation fees though.
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Not sure about that. Anyone registered for the usb dongle pls post here how much u paid.. Thanks.. smile.gif
CalvinCLK
post Nov 30 2010, 08:07 AM

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QUOTE(Gh-x @ Nov 30 2010, 12:58 AM)
well YES could become a great internet provider if they charge 3 sen for 3MB which is 1 sen per MB. Provided the awesome internet speed and a better coverage because seriously am i require to stay near main highway when i am out of the city?
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That was my expected pricing. Dissapoints me when they say affordable broadband for all, charging 9 cent/3MB. RM10.24 for 1GB or RM30+ for 3GB is definitely great compared to the current Digi RM38 (Day plan), RM68 (normal package), and Maxis RM68, all 3GB.

Guess a lot of Digi and Maxis RM68 users will jump ship if they do so. Lower their profit, yes, but increased volume will offset the lower gains.
CalvinCLK
post Nov 30 2010, 09:13 AM

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QUOTE(eternity4av @ Nov 30 2010, 08:53 AM)
1gb YES not RM30, how come RM10.24?

i have questions, let's say i reload rm30 each month, and i didn't use but just to accumulate the credit, will be available for the future when i wanna use it? or they will deduct rm30 every month automatically?
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Oops.. Should be RM30.72 (1024 x 3cent) coz 1GB = 1024GB. Poeple including me tends to take 1000MB = 1GB. How do they charge? 9cent/3MB for a block or 3cent/1MB for a block? If so then if 1GB = 1024, they will charge on 342*3=1026MB, that makes up RM30.78 (1GB), instead of per MB RM30.24 (1GB).

They will deduct RM30 every month based on their minimum RM30 usage. So you have to reload at least RM30 every month to keep a >=0 balance, even if you don't use it.
CalvinCLK
post Nov 30 2010, 09:49 AM

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QUOTE(eternity4av @ Nov 30 2010, 09:30 AM)
rm30 is for the fees or including usage?
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RM30 is the amount you have to reload and available for usage. If you don't use, they will deduct it at the end of your billing cycle. I guess no hidden charges for bills etc? Not sure since I did not say Yes.
CalvinCLK
post Nov 30 2010, 10:27 AM

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QUOTE(eternity4av @ Nov 30 2010, 09:53 AM)
what about if i purposely don't want to pay rm30 monthly, how long would be validity to reload just to keep the line activated?
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Your credit balance can go negative. No expiry date for the reload. Example:

To make it clear, if you reload RM500 upon activation and no reload thereafter:

Month-1:
Usage RM0
Auto Deduct RM30
Balance RM470

Month-2:
Usage RM0
Auto Deduct RM30
Balance RM440

Month-3:
Usage RM10
Auto Deduct RM20 (minimum usage RM30 is not met)
Balance RM410

Month-4:
Usage RM30
Deduct RM0 (minimum usage RM30 is met)
Balance RM380

Month-5:
Usage RM50
Deduct RM0 (minimum usage RM30 is met)
Balance RM330


Added on November 30, 2010, 10:28 am
QUOTE(-ZeN- @ Nov 30 2010, 09:57 AM)
how's the ping instead?
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As far as I know, ping is around 100ms.
Can shoot up high. That's the limitation.

This post has been edited by CalvinCLK: Nov 30 2010, 10:28 AM
CalvinCLK
post Nov 30 2010, 10:54 AM

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QUOTE(eternity4av @ Nov 30 2010, 10:42 AM)
RM500 way too high for me, but you did mention that credit balance can go for negative. what does it mean? if i didn't reload, then will continue owe till when?
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Assume RM50 is reloaded,
Month 1:
Usage: RM0
Reload: RM0
Deduct: RM30 (min usage is not met)
Balance: RM20

Month 2:
Usage: RM20
Reload: RM0
Deduct: RM10 (min usage is not met)
Balance: -RM10

Month 3:
Usage: RM0
Reload: RM0
Deduct: RM30
Balance: -RM40

and so on.. until 6 months of inactive (no reload?), acc terminated.
CalvinCLK
post Nov 30 2010, 12:11 PM

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QUOTE(aneip @ Nov 30 2010, 11:20 AM)
YTL speed is great pricing also OK.

Something I do need the speed coz I download a lots of os software for setup. When at client site, let's say you forgot to bring the CD, now you can get is over the net is a few minutes.

Just hoping they lower the RM30 requirement.
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Small-sized software is ok.. If the size goes to >1GB, quite a substantial amt to be paid.. If downloading OS installer, then cost a bomb dy..
CalvinCLK
post Dec 4 2010, 11:42 AM

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QUOTE(BasicCX @ Dec 4 2010, 09:57 AM)
I think the rm50 waive only applicable to YES store at Lot10 only.
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Is it waived? I thought that only applicable to Yes Huddle with iPad purchase? Anyone can clarify?
CalvinCLK
post Dec 15 2010, 08:28 AM

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Do they send out email or notification when the activation is successfully done? Activated my pre-register number last night about 9pm. How long does it take before I can finally use my account?

Thanks..
CalvinCLK
post Mar 8 2011, 05:39 PM

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QUOTE(amkamaruddin @ Mar 4 2011, 06:04 PM)
for the moment cannot use credit as valuepack yet.. only credit card.. i have just bought the valuepack 68 using my credit card.. its ok for 3.5gb (other broadband offer 3gb with crappy speed) PLUS 150 min call + 150 sms.. just use the YES LIFE software for call n sms.. the only one that is not is the usage is not really up-to-date.. as in it refresh every midnight only.. and the coverage.. other than that i satisfied already..
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Is use credit = deduct from the account balance? i.e. My account has RM70 credit balance, can I utilise RM68 to buy the valuepack? Such case my account will have balance of RM2. Or need to deduct fresh credit from credit card? Damn I just reload RM50 credit before noticing this..
CalvinCLK
post Mar 20 2011, 03:07 PM

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I have a question here:

My billing cycle is on 19th of each month (data usage reset on 11.59PM 18th every month). Signed up for Valuepack 68 on 18 March and got it activated few hours later, expiring on 17 April.. They mention that the minimum usage of RM30 not applicable during the validity of the valuepack.

Do I still need to use RM30 by 18 April then? Or it's covered by the valuepack validity? Their CS is not so helpful, trying to avoid my questions by cut-and-paste those package details only. == Anyone here can help? Thanks...
CalvinCLK
post Mar 20 2011, 05:21 PM

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QUOTE(ryan18 @ Mar 20 2011, 03:28 PM)
only if you dont decide to continue to valuepack then the RM$30 min usage will apply.if you continue valuepack its covered. This is what i understand though
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Then it's kinda ridiculous to force ppl to apply for it, coz after the expiration of the package, i leave 1 day (18th April) to use up RM30... ==

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