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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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llutephie
post Jul 11 2010, 05:01 PM

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QUOTE(angelic-x @ Jul 11 2010, 02:32 AM)
how u know the distance of exchange? how you calculate? o.O
*
The system called NIS at Tmpoint show me that distance from exchange to my house. But i know some user more than 3km can get 4mbps. Its depend on technical part and cooper cable. I said to them that i still want 4mbps and they said i must wait for deploy a new cable. biggrin.gif Better get 1mbps for waiting new cable. doh.gif
prasys
post Jul 11 2010, 05:03 PM

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QUOTE(Rinyuu @ Jul 11 2010, 06:24 AM)
To all sifu,

i've been using 4mb line for few months ago. At first i have no problem even my house is over 4km, only problem is my snr is below 10. Im still satisfy compare to 2mb line that i used before.
i can get 350 - 400 kbps download but now i recently im having issue with auto connect with my Belkin N+ router. When i connect to my billion modem without a router its seem to be fine.So many times i get disconnect then i couldnt reconnect back with my router.So i decided sent it for warranty . After that i received new belkin router,i configured it back then for 2 days it happened again.
Until i week i get this problem mostly i spent around 1 hours to keep reconnect back my connection. I gave up with belkin, last 2 weeks i bought new router LinkSys WRT610N. i used it bout 3 days then im having the same problem again. I felt WTTTTFFFFFFFFFFF......AARRrrrrrGGGgghHHhhh what is goin with me???????? why i can connect direct with modem but cant connect with router.i had to keep pressing RECONNECT button for an hour to get it tru.Sometime if i was lucky 10 mins i can get it back again. I thought my modem  got problem so i bought new modem, it still happen again.
I am sick when i see reconnect button and i am sick to switch cable between my modem n router. My worst nitemare if i see triangle icon at taskbar below. Not agaaaaaaaain...even i wanna write this also happen.
*
You are not a lone. The whole disconnection problem reconnection problem happens when the port hangs. A restart wouldn't fix it
iipohbee
post Jul 11 2010, 05:03 PM

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QUOTE(cshong @ Jul 11 2010, 04:42 PM)
Hi anyone,

After successfully upgraded to 4Mb package, although my download speed through Megaupload speedtest.net can reach 4xx kb/s speed, but my SNR margin dropped to 17 and sometimes 18. Why?

Is there anything I can do to solve the problem?
*
It's normal.

The increase of bandwidth is directly proportional to the transmit power strength thus the drop in SNR value.

If you've seen VDSL2 modem config screens, you'll notice very low SNR values even when you're just a few hundred metres away from the switch/DSLAM.
leroy87
post Jul 11 2010, 06:08 PM

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isit possible to change the Path mode by ourself through the modem?
Interleaved or Fast path..
or what should I do.. do i need to call customer service so that they can set it from their server?

whats the pros and cons for interleaved or fast path..
my ping on games are damn high, previously are 19-20. now is 50.. now mode is on interleaved. pls comment. thanks alot!
Suk
post Jul 11 2010, 08:32 PM

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QUOTE(leroy87 @ Jul 11 2010, 06:08 PM)
isit possible to change the Path mode by ourself through the modem?
Interleaved or Fast path..
or what should I do.. do i need to call customer service so that they can set it from their server?

whats the pros and cons for interleaved or fast path..
my ping on games are damn high, previously are 19-20. now is 50.. now mode is on interleaved. pls comment. thanks alot!
*
Nope. Even u tell TM tech, they will not change for u,

1. They got no access
2. They do not know what r u talking about.

The possibility to change from interleaved to FAST path... is very low


Added on July 11, 2010, 8:34 pm
QUOTE(Rinyuu @ Jul 11 2010, 06:24 AM)
To all sifu,

i've been using 4mb line for few months ago. At first i have no problem even my house is over 4km, only problem is my snr is below 10. Im still satisfy compare to 2mb line that i used before.
i can get 350 - 400 kbps download but now i recently im having issue with auto connect with my Belkin N+ router. When i connect to my billion modem without a router its seem to be fine.So many times i get disconnect then i couldnt reconnect back with my router.So i decided sent it for warranty . After that i received new belkin router,i configured it back then for 2 days it happened again.
Until i week i get this problem mostly i spent around 1 hours to keep reconnect back my connection. I gave up with belkin, last 2 weeks i bought new router LinkSys WRT610N. i used it bout 3 days then im having the same problem again. I felt WTTTTFFFFFFFFFFF......AARRrrrrrGGGgghHHhhh what is goin with me???????? why i can connect direct with modem but cant connect with router.i had to keep pressing RECONNECT button for an hour to get it tru.Sometime if i was lucky 10 mins i can get it back again. I thought my modem  got problem so i bought new modem, it still happen again.
I am sick when i see reconnect button and i am sick to switch cable between my modem n router. My worst nitemare if i see triangle icon at taskbar below. Not agaaaaaaaain...even i wanna write this also happen.
*
Hi,

First of all, TM shdn't install 4Mbps for u.
According to MCMC guideline, TM will install 4mb to u with the condition of SNR Margin > 15db.

Now only way to fix is, Call TM and downgrade to 2mbps. smile.gif

good luck

This post has been edited by Suk: Jul 11 2010, 08:34 PM
sg999
post Jul 11 2010, 11:04 PM

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QUOTE(leroy87 @ Jul 11 2010, 07:08 PM)
isit possible to change the Path mode by ourself through the modem?
Interleaved or Fast path..
or what should I do.. do i need to call customer service so that they can set it from their server?

whats the pros and cons for interleaved or fast path..
my ping on games are damn high, previously are 19-20. now is 50.. now mode is on interleaved. pls comment. thanks alot!
*
interleave is rubbish
cshong
post Jul 12 2010, 12:43 AM

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QUOTE(iipohbee @ Jul 11 2010, 05:03 PM)
It's normal.

The increase of bandwidth is directly proportional to the transmit power strength thus the drop in SNR value.

If you've seen VDSL2 modem config screens, you'll notice very low SNR values even when you're just a few hundred metres away from the switch/DSLAM.
*
But, do you think it is possible for SNR dropping from 31.x (previously SNR 31.x when using 2Mb package) to 17/18? I think it is not possible drop that much just because of upgrading, right?
Rinyuu
post Jul 12 2010, 06:13 AM

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QUOTE(iipohbee @ Jul 11 2010, 05:03 PM)
It's normal.

The increase of bandwidth is directly proportional to the transmit power strength thus the drop in SNR value.

If you've seen VDSL2 modem config screens, you'll notice very low SNR values even when you're just a few hundred metres away from the switch/DSLAM.
*
Well i guess its a common problem with 4mb line. Now what should i do with my extra router n modem....DAMMIT!!!!Today never disconnect at all, seems like a perfect day for me.
By the way i cant live with 2mb line if i downgrade, before i stayed in thailand i used 10mb line, since move back here, i feel our ISP is not acceptable.Thailand was behind us before now they are
growing damm fast than malaysia. Malaysia Bole Ke Brooo...???
CrossFirE
post Jul 12 2010, 10:13 AM

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hey guys, i plan to upgrade to 4MB through the combo/blockbuster package. is it worth it? btw, i am living in tmn lensen.. so my place cover by 4MB?

and one more thing, if i want to upgrade to 4MB, what thing should i consider to able to upgrade it? i heard there is some problem for the 4MB and it is not fully utilized for every home and area in malaysia right?

This post has been edited by CrossFirE: Jul 12 2010, 10:14 AM
leroy87
post Jul 12 2010, 10:42 AM

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shit man means there is no way to change my path mode to fast???!? wTF! even if call 100 and speak to the level 1 tech?
gothmy
post Jul 12 2010, 10:58 AM

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already upgrade my streamyx with 4mb last week

below is my ADSL status

Downstream Line Rate (Kbps): 4047
Upstream Line Rate (Kbps): 507

SNR Margin (dB):Down/Up 30.9/27.8
Attenuation (dB):Down/Up 4.1/2.0

is it my line ok? my area at shah alam seksyen 7

but i keep disconnect n reconnect again

got 218.x.x.x ip range

my download speed max 2.3 mbps n always fluctuating

should i do a complaint to tm or wait another week to try?
milky
post Jul 12 2010, 11:14 AM

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QUOTE(gothmy @ Jul 12 2010, 10:58 AM)
already upgrade my streamyx with 4mb last week

below is my ADSL status

Downstream Line Rate (Kbps): 4047
Upstream Line Rate (Kbps): 507

SNR Margin (dB):Down/Up 30.9/27.8
Attenuation (dB):Down/Up 4.1/2.0

is it my line ok? my area at shah alam seksyen 7

but i keep disconnect n reconnect again

got 218.x.x.x ip range

my download speed max 2.3 mbps n always fluctuating

should i do a complaint to tm or wait another week to try?
*
uR SNR MArgin is great.. more than 25dB is consider great..
somemore ur Attenuation is so low.. good.. u got a great readings..
gothmy
post Jul 12 2010, 11:58 AM

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QUOTE(milky @ Jul 12 2010, 11:14 AM)
uR SNR MArgin is great.. more than 25dB is consider great..
somemore ur Attenuation is so low.. good.. u got a great readings..
*
i just upgrade last friday
but keep disconnect, also my download max at 2 mb,
so do i need to wait for another day before making a complaint?
milky
post Jul 12 2010, 12:01 PM

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QUOTE(gothmy @ Jul 12 2010, 11:58 AM)
i just upgrade last friday
but keep disconnect, also my download max at 2 mb,
so do i need to wait for another day before making a complaint?
*
you need to wait for another week so that you can complain to TM's 100
because if you called to TM's 100 they will ask you to call to Technician assigned to you or the installer.
after the upgrade they need @ least 2 weeks.
gothmy
post Jul 12 2010, 12:23 PM

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QUOTE(milky @ Jul 12 2010, 12:01 PM)
you need to wait for another week so that you can complain to TM's 100
because if you called to TM's 100 they will ask you to call to Technician assigned to you or the installer.
after the upgrade they need @ least 2 weeks.
*
ok thanks for the info....the line today quiet good biggrin.gif
but max can go 1.5 mb, will wait till next two week then shakehead.gif
CrossFirE
post Jul 12 2010, 12:34 PM

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QUOTE(gothmy @ Jul 12 2010, 12:23 PM)
ok thanks for the info....the line today quiet good biggrin.gif
but max can go 1.5 mb, will wait till next two week then  shakehead.gif
*
you got ask the technician to come and check your line can support 4MB or not? i plan to register but i heard that you need to wait for the technician to come and check whether your place can use 4MB or not right?
Rayckl
post Jul 12 2010, 01:20 PM

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QUOTE(gothmy @ Jul 12 2010, 12:23 PM)
ok thanks for the info....the line today quiet good biggrin.gif
but max can go 1.5 mb, will wait till next two week then  shakehead.gif
*
mine keep fluctuates around 300kbps and 3.5Mbps in this few days...
leroy87
post Jul 12 2010, 01:41 PM

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can 100 help me with changing my path mode frm interleaved to fast path?
TSMX510
post Jul 12 2010, 03:56 PM

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TMCorp admitted throttling connections via BRAS so they are changing the settings tonight . Tested in most areas they already applied this for FTP Connections it would effect 4 Mbps users since it has been set to 150 kB/sec to 200 kB/sec max as u should get around 400 to 550 kB/sec
Acrisius
post Jul 12 2010, 04:21 PM

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QUOTE(MX510 @ Jul 12 2010, 03:56 PM)
TMCorp admitted throttling connections via BRAS so they are changing the settings tonight . Tested in most areas they already applied this for FTP Connections it would effect 4 Mbps users since it has been set to 150 kB/sec to 200 kB/sec max as u should get around 400 to 550 kB/sec
*
Oh no, TM gay. Just throttle whenever they like.

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