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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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gothmy
post Jul 10 2010, 08:03 PM

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From: Matthew Harding


QUOTE(exentric_nova @ Jul 10 2010, 07:52 PM)
I have a question. Can I upgrade the package even though I'm still within the contract period?
*
yup u can upgrade without being charge
gothmy
post Jul 12 2010, 10:58 AM

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Junior Member
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From: Matthew Harding


already upgrade my streamyx with 4mb last week

below is my ADSL status

Downstream Line Rate (Kbps): 4047
Upstream Line Rate (Kbps): 507

SNR Margin (dB):Down/Up 30.9/27.8
Attenuation (dB):Down/Up 4.1/2.0

is it my line ok? my area at shah alam seksyen 7

but i keep disconnect n reconnect again

got 218.x.x.x ip range

my download speed max 2.3 mbps n always fluctuating

should i do a complaint to tm or wait another week to try?
gothmy
post Jul 12 2010, 11:58 AM

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Junior Member
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From: Matthew Harding


QUOTE(milky @ Jul 12 2010, 11:14 AM)
uR SNR MArgin is great.. more than 25dB is consider great..
somemore ur Attenuation is so low.. good.. u got a great readings..
*
i just upgrade last friday
but keep disconnect, also my download max at 2 mb,
so do i need to wait for another day before making a complaint?
gothmy
post Jul 12 2010, 12:23 PM

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Junior Member
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Joined: Jul 2008
From: Matthew Harding


QUOTE(milky @ Jul 12 2010, 12:01 PM)
you need to wait for another week so that you can complain to TM's 100
because if you called to TM's 100 they will ask you to call to Technician assigned to you or the installer.
after the upgrade they need @ least 2 weeks.
*
ok thanks for the info....the line today quiet good biggrin.gif
but max can go 1.5 mb, will wait till next two week then shakehead.gif

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