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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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boxer07
post Aug 27 2010, 01:14 PM

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QUOTE(jchong @ Aug 27 2010, 09:32 AM)
Never got such call before.

Why does installer want to take back the d-link modem?
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he told me that upgrde from coolunipack 1mbps to coolunipack 4mbps does not entitle for free modem . since everyone is getting free modem for upgrading to 4mbps , why should i return to the contractor ? doh.gif shakehead.gif
AhBoy~~
post Aug 27 2010, 02:08 PM

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QUOTE(sg999 @ Aug 27 2010, 10:33 AM)
can ask the ppl contact me?
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that guy will saw you post
gsan
post Aug 28 2010, 10:36 AM

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QUOTE(BugFace @ Aug 23 2010, 03:20 PM)
Just contacted level 2 female staff, she claims all 175.x is premium range and that I am already in premium ip range.

I told her I am receiving following ranges.
175.137
175.138
175.144
115.132
115.134
118.100
118.101
60.52
124.13

She claims any 175 range I am able to receive is consider premium regardless of not getting 218.  I told her I can still get into other ranges besides 175., you know what she said? She said just reconnect until you get 175.

Can any 1mb user get 175? She claims no 1mb user is able to get it and ask me to give her any 1mb user's username as proof.

Talk about bullshit. I still haven't able to get into 218.111 / 218.208 / 175.145 ranges at all which I could previously.

Update: Just received a call from TM, they claim that they will resolve this issue by today and set my account to just 218 & 175. Will see how it goes...
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these are the ip that I got since 2 weeks ago. make complain to both TM and CFCM, finally got back 218 ip thumbup.gif
unknown
post Aug 28 2010, 02:46 PM

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I have slow speed problem download files from USA IP,
samson1618
post Aug 28 2010, 06:49 PM

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guys i need help !

On aug 26 my 4mbps active , 1st day it's was pretty fast . can get 3.8mbps but i forget what ip i get already .Then the next day i restart my modem and then fun started to begin... at 1st i only get less then 1mbps then i reset modem again more worst not even 0.3mbps... then i make a report to TM. well before a day today i wasn't able to get online i got DSL light but i cannot connect to internet.then today i receive reply on phone they said it's technician problem because it's still under warranty from technician , so i update the technician and then this line can get to online but my speed is at 1mbps , and i get 175 ip . can anyone help i need some advice to clairy my problem and tell the technician ...

fire_hoax
post Aug 28 2010, 06:58 PM

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QUOTE(samson1618 @ Aug 28 2010, 06:49 PM)
guys i need help !

On aug 26 my 4mbps active , 1st day it's was pretty fast . can get 3.8mbps but i forget what ip i get already .Then the next day i restart my modem and then fun started to begin... at 1st i only get less then 1mbps then i reset modem again more worst not even 0.3mbps... then i make a report to TM. well before a day today i wasn't  able to get online i got DSL light but i cannot connect to internet.then today i receive reply on phone they said it's technician problem because it's still under warranty from technician , so i update the technician and then this line can get to online but my speed is at 1mbps , and i get 175 ip . can anyone help i need some advice to clairy my problem and tell the technician ...
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Honestly, it is useless to deal with installers coz most of them don't know anything. U'll have a better chance of solving your problem by waiting for 2 weeks and call 100 again. Anyway, do check your sync speed, SNR margin and attenuation in your modem status page. That'll help indicate the potential problem that you're experiencing.

Read:
http://forum.lowyat.net/topic/222851
http://forum.lowyat.net/topic/166678
samson1618
post Aug 28 2010, 07:21 PM

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QUOTE(fire_hoax @ Aug 28 2010, 06:58 PM)
Honestly, it is useless to deal with installers coz most of them don't know anything. U'll have a better chance of solving your problem by waiting for 2 weeks and call 100 again. Anyway, do check your sync speed, SNR margin and attenuation in your modem status page. That'll help indicate the potential problem that you're experiencing.

Read:
http://forum.lowyat.net/topic/222851
http://forum.lowyat.net/topic/166678
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Hi thanks for the line .. but some part i get missing @@ the streamyx modem , i can't find some stuff there.
gsan
post Sep 1 2010, 08:24 PM

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Yesterday national day off, so hand gatal go change the modem provided by TM, the latancy changed from Interleave to Fast mode
sg999
post Sep 1 2010, 08:50 PM

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BT so slow.....
sozai89
post Sep 1 2010, 09:29 PM

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any 4mbps at kepong near taman desa jaya and taman ehsan there here???
yeefung
post Sep 1 2010, 10:15 PM

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Any bro upgrade to Blockbuster 4mbps package from normal 1mbps package? Any installation or activation charges? Any hidden cost? Thanks.
abuyon
post Sep 2 2010, 12:36 AM

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so far bill not come yet...but u get another modem and cordless phone free when u upgrading it (just use 1mbps for 2week then upgrade to 4mbps)...according to tm point people...once the bill came bring it to the tm point nearest to your house and they will charge once you stat your 4mpbs package accordingly...before that they will charge you for 1mbps package...
razuryza
post Sep 2 2010, 05:30 PM

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218 ke.. 175.. at the moment.. both s*x... donno why.. slower than dial up!
vapeace
post Sep 2 2010, 05:39 PM

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cool, i just call TM i canot connect internet, hang session...

bla bla lvl 1 handle, at last i got fed up with do this do that, i just say let me speak to lvl 2

line busy so can connect lvl 2, just make report, 1hour later, lvl2 call me and they reset my port and set me to diff ip

what i happy the most, they set me to 218ip, so now no matter how i disconnect i will get only 218ip tongue.gif
spilner
post Sep 2 2010, 06:47 PM

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ip premium is very slow..i cant access lowyat with ip premium.im now using proxy to access lowyat.
also get error when downloading from rapidshare.
i call them to change my ip back to 115.*.*.*
im from bayan lepas,penang.

This post has been edited by spilner: Sep 2 2010, 06:50 PM
sg999
post Sep 2 2010, 07:04 PM

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2week keep get 175.45
today suddenly get bek 218.111
solarmystic
post Sep 2 2010, 07:52 PM

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sigh.. back to 175 again.. oh well.. at least DDLs aren't affected.. only some routing and surfing...
spilner
post Sep 2 2010, 08:02 PM

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yeh downloading not affected.get full speed but browsing sucks...
my ip is 218 & 175..
i prefer 115 ip...i can access all web very fast...
razuryza
post Sep 2 2010, 08:05 PM

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u all check speedtest, ok ka? me got double digit oni wooo
spilner
post Sep 2 2010, 08:48 PM

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user posted image

Speed ok but browsing to some webs sucks!!!

youtube very fast tho.

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