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Streamyx Streamyx "BLOCKBUSTER DEALS", Update 25/3/10: 2Mb RM130, 4Mb RM140

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ahcheap
post Mar 17 2010, 08:19 PM

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QUOTE(LPJ @ Mar 17 2010, 11:01 AM)
cry.gif  I check my phone bill and it shows my place is 4km away... does this mean I can say sayonara to 4Mb package??? So disappoint...
*
Nope, u can check 4Mb streamyx availability at nearest TM point or just PM me ur fixed line number.
LPJ
post Mar 18 2010, 09:15 AM

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QUOTE(wuszhtag @ Mar 17 2010, 04:13 PM)
eh,how do u check that? which part.
*
I read from another forum, inside your bill should have something like:

Talian telephone ---> 4km RMXXX

I think is on the second page of the bill, you have a look.


Bro ahcheap, you mean 4km away not necessary mean cannot get 4Mb? Or the info show in the bill is not usefeul. I think I better just make a trip to TM to check it up lah....
kerol123
post Mar 18 2010, 04:05 PM

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May i knw hows many days after application, tm will comes to my house to install phone line? they did call us b4 they comes? because im worry that they had come but im not at home.
twL
post Mar 18 2010, 04:23 PM

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QUOTE(kerol123 @ Mar 18 2010, 04:05 PM)
May i knw hows many days after application, tm will comes to my house to install phone line? they did call us b4 they comes? because im worry that they had come but im not at home.
*
no worry,
sure they will call u and make sure u r at home,
if not they can get the wiring charge from u,
the fee is RM30...
kerol123
post Mar 18 2010, 04:35 PM

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QUOTE(twL @ Mar 18 2010, 04:23 PM)
no worry,
sure they will call u and make sure u r at home,
if not they can get the wiring charge from u,
the fee is RM30...
*
Thx bro
I just hope to get the service soon,because my friend had told me that tm will only do their work if paying them some "extra" money.
YoungMan
post Mar 18 2010, 05:15 PM

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QUOTE(kerol123 @ Mar 18 2010, 05:35 PM)
Thx bro
I just hope to get the service soon,because my friend had told me that tm will only do their work if paying them some "extra" money.
*
Not really, but if you encounter such technician, just report it.
lamepug
post Mar 18 2010, 05:26 PM

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15/03/10 - contacted tm call center for latest promotion "Blockbuster Deals" throw in few question
ME: Do TM extra charges from existing 1MB (RM88) to 2MB (BB RM140) package?
CS: no extra charges
ME: Any up front charges?
CS: no charges, your next bill will be charge RM140
ME: what is my exiting line support MB? can it be 4MB?
CS: you need to go to nearest tmpoint to check, normally 1MB line to 2MB is possible but 4MB no promise.

18/03/10 - went in tmpoint puchong branch for their latest "Blockbuster Deals" package
SC: we'll charge RM88 for the upgrade!
ME: why?
SC: because this is for new sign up only
ME: but you tm call center say it can be done without any charges.
SC: that one you need to refer to them.
ME: that why I'm here now after I refer to them
SC: the RM88 charges was for technician to change your 1MB port to 2MB port
ME: why customer have to bare this technician cost?
SC: the rules from TM, please refer to head office.
ME: .......
SC: If you want to complaint, go ahead...
ME: ......... walk out.....

18/03/10 - again contact TM dail 100 to verify the "Blockbuster Deals" package
ME: Is there any extra charges from my existing Streamyx package switch to Blockbuster package?
CS: No, this package is for new and exiting customer
ME: are you sure?
CS: yes, please make yourself to TM point for registering
ME: This morning I went in but the told me there's will be charges RM88 for technician to switching 1MB to 2MB
CS: you need to refer to TM point
ME: they ask me to refer to CS, now you told me to refer to TM point. Which is which?
the line cut off......................

So, this is how the treat 10 years supporter
Nothing more it just another scam deal from Telekom Malaysia. Syabas! Malaysia Boleh!

I make up decision after 10 years with TMNut! it time to switch to others ISP!

"Telekom Malaysia" a brand that never learn!

This post has been edited by lamepug: Mar 18 2010, 05:28 PM
twL
post Mar 18 2010, 06:13 PM

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QUOTE(YoungMan @ Mar 18 2010, 05:15 PM)
Not really, but if you encounter such technician, just report it.
*
i agree,
u even don know who is the technician will serve u,
if u pay more for it,
report to TM.
stimix
post Mar 18 2010, 06:20 PM

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Well they are still the best although I dun really like their CS too.. I potonged Streamyx last year & jumped to P1..& now I hv to switch bck to streamyx after realising P1 is 100% worst than TM! smile.gif

QUOTE(lamepug @ Mar 18 2010, 05:26 PM)

So, this is how the treat 10 years supporter
Nothing more it just another scam deal from Telekom Malaysia. Syabas! Malaysia Boleh!

I make up decision after 10 years with TMNut! it time to switch to others ISP!

"Telekom Malaysia" a brand that never learn!
*
kerol123
post Mar 18 2010, 06:56 PM

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QUOTE(YoungMan @ Mar 18 2010, 05:15 PM)
Not really, but if you encounter such technician, just report it.
*
QUOTE(twL @ Mar 18 2010, 06:13 PM)
i agree,
u even don know who is the technician will serve u,
if u pay more for it,
report to TM.
*
my friends in kepong really told me like that, she say she has pay the wiring charge + extra money by request by the technician shocking.gif
lamepug
post Mar 18 2010, 06:57 PM

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QUOTE(stimix @ Mar 18 2010, 06:20 PM)
Well they are still the best although I dun really like their CS too.. I potonged Streamyx last year & jumped to P1..& now I hv to switch bck to streamyx after realising P1 is 100% worst than TM!  smile.gif
*
they are not only the best! they must be the best of the best as sooooooo many fcuking years in the internet business!!

damn! still never learn! the sky full of airplane, still want us Malaysian crawl with 1mb or 2mb or 4mb of internet? vmad.gif

myself also had bad experience with pee1 and that why still stay with tmnut! screamyx!

but this morning incident are hardly shallow, imagine you drive 5 km, hardly get parking, if you do get one, it's fcuking far and with the hope of getting better, it's turn out opposite ....
stimix
post Mar 18 2010, 07:35 PM

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Well..To share wth you, I was at the same TMpoint ~2ks ago re-appling bck my potong-ed line. Waited for such a long que & they also told me the charges I need to pay upfront ~ RM50 +..(Which I dunno dy)

Kenot wait so long, I decided to drop by at TM reseller at Giant Puteri & the whole process only <1min...no need que & according to him, signing up via reseller no need to pay the RM50++ thiby...lucky me..haha..

Anyway we hv no choice here..TM Streamyx still the best..
lamepug
post Mar 18 2010, 08:21 PM

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is good for you~ at least you get what it take~ and for me~ i going to give amax a chance to prove they are worth it...
stimix
post Mar 18 2010, 08:41 PM

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Yeah do feedback on their service..Atleast they are still having less subscribers so less congestion not like P1
lamepug
post Mar 18 2010, 09:06 PM

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i believe ... pee1 problem on they supplied "lunch box" modem.

and for amax ... rm68 for 1mb without capping ... that more like it for low speed price

i do not need home line as my family all using mobile phone to communicate and my company using digi as their communication provider...
managertony
post Mar 19 2010, 10:53 AM

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i am currently using combo 90 package.
If i change to BB90, i think i won't get the deck phone right, since speed is not upgraded...
twL
post Mar 19 2010, 04:34 PM

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QUOTE(kerol123 @ Mar 18 2010, 06:56 PM)
my friends in kepong really told me like that, she say she has pay the wiring charge + extra money by request by the technician shocking.gif
*
i think she should complain to TM,
if not the technician will 'charge' from others too.


QUOTE(managertony @ Mar 19 2010, 10:53 AM)
i am currently using combo 90 package.
If i change to BB90, i think i won't get the deck phone right, since speed is not upgraded...
*
yes, u wont get the free deck phone but u can get free Wifi Modem.
linkinawe
post Mar 19 2010, 04:51 PM

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ZZZZ I am paying Rm110 monthly and this month the speed downgraded from 910 kbps to 45-0 kbps !!! Though some people said streamyx is good enough BUT I STILL HATE STREAMYX !!! paying for such money but getting lousy service ! I cant watch youtube , it need 15 mins buffering to watch 3 minutes clips , WTF ??! sometime disconnect suddenly and need to wait 30 mins to get the service back on ...
kerol123
post Mar 19 2010, 05:14 PM

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tm still haven't send ppl comes to install my fixed line sad.gif

QUOTE(twL @ Mar 19 2010, 04:34 PM)
i think she should complain to TM,
if not the technician will 'charge' from others too.
*
she just said nevermind because she want to get her streamyx earlier and she had get it now. doh.gif
twL
post Mar 19 2010, 05:18 PM

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QUOTE(kerol123 @ Mar 19 2010, 05:14 PM)
tm still haven't send ppl comes to install my fixed line sad.gif
she just said nevermind because she want to get her streamyx earlier and she had get it now. doh.gif
*
but in the future will hv more bad technician like this! smile.gif

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