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Streamyx Streamyx "BLOCKBUSTER DEALS", Update 25/3/10: 2Mb RM130, 4Mb RM140

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YoungMan
post Mar 21 2010, 11:08 AM

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QUOTE(Raikkonen @ Mar 21 2010, 01:14 AM)
Hi.

Are this new package better than my current fix line + Streamyx 1MB (download) & 384kbps (upload)?
*
As for the download and upload rate, it is the same for 1mb. However, you will enjoy unlimited free calls to all TM fix line, and your phone rental fees will be included in the streamyx payment.
echoesian
post Mar 21 2010, 02:25 PM

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Has anyone got their DECT phone yet? I've been waiting for nearly 3 weeks since my line is activated still not receiving it yet
stimix
post Mar 21 2010, 09:45 PM

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yeah still waiting.on 2nd week now after instalation
kerol123
post Mar 22 2010, 06:56 PM

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tm still have not send technician comes to install phone line today, maybe my application was rejected lol
ivzh
post Mar 23 2010, 10:12 AM

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so our application can be still rejected (technician didn't contact us or turn up) even if we get confirmation receipt of application from TM point?
kerol123
post Mar 23 2010, 02:25 PM

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TM Wiring man has come just now and he had install the phone for me.

But there is one thing that confusing me now, i had 2 phone line in my house which one have the socket and other one dont have it.

The one already have socket one is using by my housemate streamyx, and he say they dont have provide socket to us, so he try to use a modem splitter to connect with my housemate socket, like this:

[attachmentid=1497492]

line 1 is my housemate phone line and line 2 is the wiring man's work.

So i have a question here, this setup will affected the streamyx speed and service or not? because its used the same phone line but different number, i really hope it would not trouble me in future.

This post has been edited by kerol123: Mar 23 2010, 02:29 PM
ivzh
post Mar 23 2010, 03:32 PM

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1 week after the application in TMpoint, my mother went to TMpoint again as there is no contact from TM technician for checking the line in my house to see if it support 4mb or not.

Guess what they told her? The CS tell her 4mb is not available in my area, while CS told me that my area is under coverage last week!! zzz cheat my feeling!!!

but still my mother switch to blockbuster deal 1mb, they say free DECT phone is no longer in the 1mb package, some people can verify it? or is he cheating my mother?
kerol123
post Mar 23 2010, 03:45 PM

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QUOTE(ivzh @ Mar 23 2010, 03:32 PM)
1 week after the application in TMpoint, my mother went to TMpoint again as there is no contact from TM technician for checking the line in my house to see if it support 4mb or not.

Guess what they told her? The CS tell her 4mb is not available in my area, while CS told me that my area is under coverage last week!! zzz cheat my feeling!!!

but still my mother switch to blockbuster deal 1mb, they say free DECT phone is no longer in the 1mb package, some people can verify it? or is he cheating my mother?
*
as others member say, its better to apply from a reseller or agent.

tm services is lack of communicate between their departments and im really doubt of their systematic. somemore they just simply answer your question sometimes.
MR_alien
post Mar 23 2010, 04:26 PM

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QUOTE(ivzh @ Mar 23 2010, 03:32 PM)
1 week after the application in TMpoint, my mother went to TMpoint again as there is no contact from TM technician for checking the line in my house to see if it support 4mb or not.

Guess what they told her? The CS tell her 4mb is not available in my area, while CS told me that my area is under coverage last week!! zzz cheat my feeling!!!

but still my mother switch to blockbuster deal 1mb, they say free DECT phone is no longer in the 1mb package, some people can verify it? or is he cheating my mother?
*
is your current streamyx 1Mb?
if it is...thn switch to blockbuster 1Mb won't get u the DECT phone....u will get others though
kerol123
post Mar 23 2010, 06:41 PM

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my phone seem like not working at all, so where should i go to complaint?
vivre
post Mar 23 2010, 11:59 PM

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QUOTE(ivzh @ Mar 23 2010, 03:32 PM)
1 week after the application in TMpoint, my mother went to TMpoint again as there is no contact from TM technician for checking the line in my house to see if it support 4mb or not.

Guess what they told her? The CS tell her 4mb is not available in my area, while CS told me that my area is under coverage last week!! zzz cheat my feeling!!!

but still my mother switch to blockbuster deal 1mb, they say free DECT phone is no longer in the 1mb package, some people can verify it? or is he cheating my mother?
*
I had the same case with you, applied 4MB on 3th March, TM Point CS said my area is supported. Then later, TM staff checked, they said it is not supported. Then, my flip-flop episodes begin! I re-submitted my application on 7th then no body contacted me again, then I resubmitted on 11th, again no body checked on this.. I gave up.. later I found an official letter from TM saying that Streamyx is not available at my place. Strangely enought, on 16th and 17th March, group of TM staff came and set up booth at my apartment, to get application for Streamyx and Homeline... Hahaha!

Im yet to get any phone call from them until today.. All this while I was the one who went there and made complaint... Siyely appalled tahap cipan dah neh!!!

ivzh
post Mar 24 2010, 06:51 AM

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QUOTE(vivre @ Mar 23 2010, 11:59 PM)
I had the same case with you, applied 4MB on 3th March, TM Point CS said my area is supported. Then later, TM staff checked, they said it is not supported. Then, my flip-flop episodes begin! I re-submitted my application on 7th then no body contacted me again, then I resubmitted on 11th, again no body checked on this.. I gave up.. later I found an official letter from TM saying that Streamyx is not available at my place. Strangely enought, on 16th and 17th March, group of TM staff came and set up booth at my apartment, to get application for Streamyx and Homeline... Hahaha!

Im yet to get any phone call from them until today.. All this while I was the one who went there and made complaint...  Siyely appalled tahap cipan dah neh!!!
*
A reseller in LYN help me apply 4mb pula without my knowledge (well, i m very grateful for his effort).

Now i check mips -> Upgrading to 4mb --> upgrading status ->Your application is now being processes,
which is different with previous attempt:
Reservation facility for IPTV Package is failed.
IM_UTIL.findDSLAMPort: There are no spare ports available on the equipment at KE 63 Frame Usage is not valid or no free facilities are available on Frame Container

And the reseller also gave me the technican contact.
Hope this 4mb really real la. Don't just give me hope and then destroy it = = zzz
vivre
post Mar 24 2010, 07:09 AM

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QUOTE(ivzh @ Mar 24 2010, 06:51 AM)
A reseller in LYN help me apply 4mb pula without my knowledge (well, i m very grateful for his effort).

Now i check mips -> Upgrading to 4mb --> upgrading status ->Your application is now being processes,
which is different with previous attempt:
Reservation facility for IPTV Package is failed.
IM_UTIL.findDSLAMPort: There are no spare ports available on the equipment at KE 63 Frame Usage is not valid or no free facilities are available on Frame Container

And the reseller also gave me the technican contact.
Hope this 4mb really real la. Don't just give me hope and then destroy it = = zzz
*
Good to hear good news from you smile.gif

As for me, entah biler lah dapat.. >.<
LPJ
post Mar 24 2010, 01:16 PM

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rclxms.gif I applied 4Mb last saturday, technician already come today. Tested the line no problem, given the green light and 4Mb package here I come. Technicial told me need wait 24hr for the line to be activated. Hopefully ok tomorrow. icon_idea.gif
ivzh
post Mar 25 2010, 05:10 PM

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rclxms.gif Thanx to ahcheap, the technician come my house to install 4mb streamyx on the 1 days after the application is submitted rclxms.gif

.... And to the vmad.gif vmad.gif TM point CS, 4MB is available in my area! waste my time go check few times, but the info is incorrect one mad.gif
calvin
post Mar 25 2010, 06:58 PM

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received the DECT phone sent to my house via courier today.. that was least expected biggrin.gif
stimix
post Mar 25 2010, 07:47 PM

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How long since they completed the installation/upgrade?

Mine still waiting..already coming to 3rd week
ahcheap
post Mar 25 2010, 09:16 PM

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I just checked TM Mips System, the new pricing for Streamyx Blockbuster deal 2Mb has been lowered down to RM130 (Previously RM140) and 4Mb Blockbuster Deal from RM160 to RM140.
ivzh
post Mar 25 2010, 09:27 PM

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hw for the existing subscriber ?
doi0728
post Mar 25 2010, 09:43 PM

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QUOTE(ahcheap @ Mar 25 2010, 09:16 PM)
I just checked TM Mips System, the new pricing for Streamyx Blockbuster deal 2Mb has been lowered down to RM130 (Previously RM140) and 4Mb Blockbuster Deal from RM160 to RM140.
*
wah ... so nice ... lucky i still haven't upgrade to 4mb , so if i upgrade 2moro will get this new pricing ?

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