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Streamyx StreamyxCoolUniPack, Read post #1 before you ask anything

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pduff_06
post Mar 4 2010, 06:13 PM

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is politeknik student can apply too?

This post has been edited by pduff_06: Mar 4 2010, 06:14 PM
ben3003
post Mar 4 2010, 06:16 PM

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is it only 1st year and 2nd year student can apply only?
redphoenix
post Mar 4 2010, 06:16 PM

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Yea,I don't want to terminate and wait for 30 days nor do I want to terminate everything and reaapply(meaning new homeline),I just want to upgrade to this cool uni pack but my current Streamyx and Homeline is under my dad's name,so the TMPoint Shah Alam say cannot do so..What do you guys think?Some ppl could upgrade even though the streamyx not under their name! vmad.gif
reevephon
post Mar 4 2010, 06:19 PM

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QUOTE(ben3003 @ Mar 4 2010, 06:16 PM)
is it only 1st year and 2nd year student can apply only?
*
Basically yes, only for 1st and 2nd year with selected University can be applied.


Added on March 4, 2010, 6:21 pm
QUOTE(redphoenix @ Mar 4 2010, 06:16 PM)
Yea,I don't want to terminate and wait for 30 days nor do I want to terminate everything and reaapply(meaning new homeline),I just want to upgrade to this cool uni pack but my current Streamyx and Homeline is under my dad's name,so the TMPoint Shah Alam say cannot do so..What do you guys think?Some ppl could upgrade even though the streamyx not under their name!  vmad.gif
*
That's the point, I just re-confirmed with TM toll free as well as email, and also 100, they said can, but now I'm scaring too, scare wasting my time to go TM Point and getting the same answer with you.

This post has been edited by reevephon: Mar 4 2010, 06:21 PM
amir89
post Mar 4 2010, 06:21 PM

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QUOTE(reevephon @ Mar 4 2010, 06:19 PM)
Basically yes, only for 1st and 2nd year with selected University can be applied.
*
What if the student is currently on 3rd year but planning to further studies in degree later on? sad.gif
reevephon
post Mar 4 2010, 06:23 PM

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QUOTE(amir89 @ Mar 4 2010, 06:21 PM)
What if the student is currently on 3rd year but planning to further studies in degree later on? sad.gif
*
I'm not really sure, but I think no, because when applying you have to attach a reference letter from your U to prove that you're currently in which level.
redphoenix
post Mar 4 2010, 06:24 PM

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QUOTE(reevephon @ Mar 4 2010, 06:19 PM)
Basically yes, only for 1st and 2nd year with selected University can be applied.


Added on March 4, 2010, 6:21 pm
That's the point, I just re-confirmed with TM toll free as well as email, and also 100, they said can, but now I'm scaring too, scare wasting my time to go TM Point and getting the same answer with you.
*
I suggest you just try to go and ask when you are free,don't scare,but for me,I wasted my time though...Streamyx is stupid,why can't we just upgrade?Why must terminate this,that and so on?What a stupid system.No wonder tak maju

This post has been edited by redphoenix: Mar 4 2010, 06:25 PM
reevephon
post Mar 4 2010, 06:26 PM

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QUOTE(redphoenix @ Mar 4 2010, 06:24 PM)
I suggest you just try to go and ask when you are free,don't scare,but for me,I wasted my time though...Streamyx is stupid,why can't we just upgrade?Why must terminate this,that and so on?What a stupid system.No wonder tak maju
*
No free lunch, you wanna get something extra you've to pay something extra.
mfa333
post Mar 4 2010, 08:17 PM

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QUOTE(LYR @ Mar 4 2010, 05:18 PM)
well, it should be:

If you apply new homeline:
1st bill:
RM10 for duty stamp
RM75 for deposit
RM50 connection fees *RM50 connection fee is waived when you are applying new homeline during subscribing unipack as stated in the brochure*
the 4KM thingy RM20-RM30 *depends on your house location. needed to pay IF your home and the telephone hub is over 4KM*
wiring RM30-RM50 (pay to the contractor on the spot) *not in the bill, pay direct to installer*

for coolUniPack 4Mbps:
Bill will only be mailed to you on 2nd month.

1st bill (2nd month)
RM50 1st month 50% subscription fees
RM100 2nd month

2nd bill (3rd month) onwards
RM100

these are the charges according to my streamyx bill.
*
You already received 2nd bill? I assume you are not on unipack package?

This post has been edited by mfa333: Mar 4 2010, 08:23 PM
redphoenix
post Mar 4 2010, 08:25 PM

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QUOTE(reevephon @ Mar 4 2010, 06:26 PM)
No free lunch, you wanna get something extra you've to pay something extra.
*
I myself have already e-mailed to TM and ask why I can't directly upgrade,let's see what is their reply,if they say I can indeed directly upgrade,I'm going to print out their reply and show it to the customer service representative at TMPoint Shah Alam.
[N]3on
post Mar 4 2010, 08:37 PM

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QUOTE(redphoenix @ Mar 4 2010, 08:25 PM)
I myself have already e-mailed to TM and ask why I can't directly upgrade,let's see what is their reply,if they say I can indeed directly upgrade,I'm going to print out their reply and show it to the customer service representative at TMPoint Shah Alam.
*
I already went to tmpoint and asked. The streamyx account is under my name.. they say cannot upgrade.. only can new subscription.. Means u have to terminate 1st..
reevephon
post Mar 4 2010, 08:42 PM

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QUOTE(N3on @ Mar 4 2010, 08:37 PM)
I already went to tmpoint and asked. The streamyx account is under my name.. they say cannot upgrade.. only can new subscription.. Means u have to terminate 1st..
*
Under your name also have to terminate 1st?
LYR
post Mar 4 2010, 09:03 PM

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QUOTE(mfa333 @ Mar 4 2010, 08:17 PM)
You already received 2nd bill? I assume you are not on unipack package?
*
you'll only receive your 1st month on 2nd month. i'm using normal streamyx package only.
jammie
post Mar 4 2010, 09:22 PM

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seems the policy is inconsistent =.=
if can upgrade directly altough streamyx owner is not me then good..
but how to prove them this is wat 100 reception told?
mengsuan
post Mar 4 2010, 09:29 PM

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QUOTE(reevephon @ Mar 4 2010, 08:42 PM)
Under your name also have to terminate 1st?
*
No need.
reevephon
post Mar 4 2010, 09:39 PM

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Calling TM is like listening to local Radio with loud speaker turned on.
mengsuan
post Mar 4 2010, 09:41 PM

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Wait about 20 minutes, they will answer.
reevephon
post Mar 4 2010, 09:42 PM

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QUOTE(mengsuan @ Mar 4 2010, 09:41 PM)
Wait about 20 minutes, they will answer.
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If someone calling for emergency, then he might be getting crazy while waiting. sweat.gif


Added on March 4, 2010, 9:55 pmCalled TM and waited for 30 minutes still no ghost answering my call, end up straight away.

This post has been edited by reevephon: Mar 4 2010, 09:55 PM
redphoenix
post Mar 4 2010, 10:47 PM

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You went under 'Products and Services' and wait is it?There no ppl wan la.

Go under 'Technical Support',sure got ppl answer straight away,then u ask la..
keny312
post Mar 5 2010, 12:26 AM

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who had try the streamyxZone??
how is work?

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