QUOTE(akecema @ Mar 10 2011, 12:37 PM)
i can access internet via P1 now
im use at Mutiara Damansara(BMW Ingress Auto)
no connection from 12pm till now?
before if network problem, still got 3,4 bar
but now no bar at all
Hi akecema,
We regret for the inconvenience caused. How is ur connection today. do u still encounter connection issue again..
Do drop ur us acc no to assist u furthere. TQVM
Added on March 15, 2011, 10:05 amQUOTE(k.mark45 @ Mar 10 2011, 07:57 PM)
Dear Lowyat_P1W1MAX
I've encountered a problem of which I was unable to login my configuration page at
http://10.1.1.254As previously mentioned, the username and password should be <admin> and <admin 123>
I've already keyed both username and password, but the pop-up flashed stating <Login failed:-2...>
Is there any condition should I be into? (e.g: a distance with my modem no less than 2 meters)
Hope you could answer this.
Regards,
k.mark45
Hi k.mark45,
Kindly perform HARD reset to your modem and try login again.
HARD reset can be performed by poking the reset Hole in your modem and wait till all the lite goes off. Then release the hole and wait for u modem to reboot by itself.. once u get a static light. Kindly try to login again. if this still doesnt work kindly walk in to our Technical and Service Support Center for further assistance. TQVM
http://www.p1.com.my/support/AuthorisedP1R...iceCentres.aspx
Added on March 15, 2011, 10:14 amQUOTE(gbrlta @ Mar 12 2011, 02:35 AM)
seriously?? where u heard bout this?? P1 personel can confirm...!!
Hi gbrlta,
Standardize the throttling speed for all plans to DL 128kbps and UL 100kbps once the customers have exceeded their monthly usage quota
Optimize network, reduce congestion sites, ease of communications
Throttling speed will take place on 22nd March 2011.
All other parameters within the plan remain unchanged
Do let us know if u need further clarification.
Added on March 15, 2011, 10:26 amQUOTE(kanethesun @ Mar 12 2011, 05:10 AM)
same here, slow speed since Monday ...the signal always 2 bar only
Hi kanethesun,
Kindly drop us ur acc no to check on ur connection status.
Added on March 15, 2011, 10:38 amQUOTE(danny_sp15 @ Mar 12 2011, 04:33 PM)
Dear Lowyat_P1 Wimax,
I've been using wimax for about 1 year and a half. I have no problems with speed or connection so far. the only problem i have though, is with customer service, which, to be honest, is absolutely terrible.
I've subscribed to the 1 year Home Pro Plan, however, u guys gave me the 2 year Home Pro plan with free modem, despite the registration form clearly stating that my contract is only 1 year. you'd probably say "what is there to complain about? u got a free modem! the 1 year plan doesnt have a free modem!"
well, the problem is this, i'll be graduating in about a month, and im planning to terminate my wimax account. but since u guys registered me under the 2 years contract, that means i will be breaking the contract and i have to pay the ridiculous breaking-the-contract fee thing.
i've complained about this matter numerous times to wimax itself, since about a year ago, through email, chat, and feedback form. and every single time u guys replied with "we'll look into the matter" or "we'll forward this to the relevant department". but until now, nothing has been done. so tell me, if im going to terminate my contract before the 2 year period, do i have to pay anything?
Hi danny_sp15,
Kindly provide us ur acc no for us to check on ur acc status.
Kindly email us the registration form which u claim stating the contract is only one year via talktous@p1.com.my. for us to assist u further. TQVM !!!
Added on March 15, 2011, 10:49 amQUOTE(nkarul85 @ Mar 13 2011, 09:18 AM)
hi
wanna asking,
my auntie wanna pay the wimax bills
shah alam area got counter? or klang area?
she cant pay @ office coz got no printed bill
n she dont now how to use online payment
thanks in advance
Hi nkarul85,
Hi u can locate the nearest payment center via our
http://www.p1.com.my/support/AuthorisedP1R...iceCentres.aspxU can also make payment via Maybank counter, Pos Malaysia and other available outlet. refer to link
http://www.p1.com.my/common/faq_payment_ref.aspxDo let us know if u need further clarification.
Added on March 15, 2011, 10:52 amQUOTE(k.mark45 @ Mar 13 2011, 08:07 PM)
ah, maybe i just missed the post.
thanks anyway.
is there any effect when i reset the modem?
e.g: change in modem name
Hi mark45,
After performing the HARD reset your modem setting will be configured to Default mode.
Do let us know if u need further clarification. TQVM
Added on March 15, 2011, 10:57 amQUOTE(andysgriff @ Mar 14 2011, 12:08 AM)
Got my P1 package today, (139rm / month), 2 bar signal. So OK ish signal strength, what is the download speed.... errrr
0.25mbps wow

this should be classed as illegal. Its like going in to a petrol station, paying for 1 litre of petrol and getting 1/10th of a litre...
I am from UK and thought things would have improved here in Malaysia since I was here 3 years ago, seems there is a way to go yet..
Maybe P1 should be paid according to the average connection speed over a month? and rebranded 'P1SS takers'?
Hi andysgriff,
Kindly provide us ur acc no for us to check on ur connection status.
Do provide us 3 speedtest with 4 hours different each via talktous@p1.com.my for further investigation. TQVM !!!
This post has been edited by Lowyat_P1W1MAX: Mar 15 2011, 10:57 AM