QUOTE(audiobox @ Jun 25 2010, 07:13 PM)
bro, i having the same situation with u. And i really can understand your feeling.
but something good is that u had them to waive for u. and i'm still paying RM99 for the "VERY BAD" connection speed.
i did also request for termination of service without penalty...till now still no reply. (it not my fault, why i need to pay the penalty)
fyi, i spoke with khalid too....he said that i'm wasting my time for calling customer service. So i dont think there is any miracle will happen.
latest update of my bandwidth connection speed, enjoy!
result on 24-06-2010, around 6pm
lodge a report with CFM, and CFM peoples will complaint on behalf of you, if they cannot solve your problem within CFM's allow time frame, then waive is a must since you will get support from CFM.
dun bother with solution, i had been waiting for a solution for a long delay problem back in 2009. Even if they did solve your problem, it will only be TEMPORARY. i dun even bother to call them anymore, cause i know what they will say. Talking to em on phone is like talking to a pre-program machine. Samething apply here...see what P1 Rep do best here? she repeat the same old thing over and over again with same client over and over again till her pay day.
my VPN connection issue still the same, my signall problem still the same, my upload speed problem still the same, my DC problem still the same, my modem hang problem still the same...aiiiii...you will get use to it.
By the way, you got better speed than mine. if you look at my today speedtest.....ping is close to 800, less than 36k download and less than 5k upload.
This post has been edited by P1Maggot: Jun 26 2010, 12:31 AM