i wanna ask,,
if we signed the contract and then want to cancel it ,,
is there any penalty charges we need to paid???
let say if it the ivalue 1 contract??

Yes you have to pay the full amount based on how much maxis is going to charge you. There is no such thing as free lunch

book 3 weeks ago hehe... b4 u bought i book jor... tension...

If I'm not mistaken you have to pay the remnant of your contract. Say if you took the 12 months (iValue1) contract then you want to cancel it after 6 months you have to pay RM600 for the remaining 6 months as well as some additional fee.

This post has been edited by JuppieJux: Nov 26 2009, 10:58 AM

The early termination penalty is calculated like this:
[Original RSP for the iPhone - Phone price with contract] X [ No. of months remaining in contract / contract period] + RM100 penalty.

Example: You sign on the 16GB 3GS iValue1 for 12 months and terminate after 9 months :-

Penalty =

RM2490 - RM1990 = RM500 X 3/12 = RM125 + RM100 penalty = RM225.00

I have confirmed with Maxis - the penalty depends only on the phone price that is paid and NOT the monthly commitment on the contract.

Hope this helps

hey thanks for reply, i updated the the morning call from center to check out my pickup, u may want to follow up the story
but i'm lack to update the 2nd part of it at this moment.

well, for your question, i didnt get them signed anything for the strike off on the contract document.
And yesterday night, i went back the MEP to double check this issue, they answered it's been key in the system. So it's valid as 12 months, now i'm also not good into legal matters, the signed document is not a 2 set contracts that both parties signed and keep one copies for each other reference, it's more like a form to sign, then photocopy gave to me for reference, and no STAMPING. So called legal contract.

yeah, i did brought my deposit receipt, it's just a credit card customer copy receipt. Not those kind of official deposit receipt stated deposit.

i think your credit limit at RM750 is more than enough, at this point my understanding is, u were not getting more commitment charges per month on top of your currently have.
My case was i'm in the commitment RM50/month using Value Plus 50 plan, with credit limit RM100, now i got my iData 3 RM99 activated, then when my billing date reach i'll have RM50 + RM99 > RM100. And there is no automatically updated on this credit limit when i subscriber iData 3 on top of my Value Plus 50 plan. With more hiccups, the MEP cannot do upgrade for me, i need to call 123 my self.

If u really do concern about the credit limit issue, please understand the billing calculation of the plan u signed, u can get further understanding of my concern about the credit limit after u read my latest update regard the morning call check out.

thank you for the moral support

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Added on November 26, 2009, 5:49 pmi checked and raised this, that's y the customer service use ball point pen to strike off the 24 and write 12 on the document, then only i signed. After go thru reply by mikej1899, i think i need to seek further advice and confirmation.

thank you.

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Added on November 26, 2009, 5:50 pmyes u were absolutely right in this matter, and there is really lack of proactive action, there is more dispute & misleading about the iData 3 plan which i signed. U can look for my updates regarding the morning call from center to check out my pick up.

This post has been edited by yosen2000: Nov 26 2009, 05:50 PM

that doesnt make sense because then everyone would take advantage of the system by just cancelling their crazily exorbitant ivalue plans especially for those who just want the iphone. and then subsequently cancel their postpaid line. yeah it might incur an extra buck or two, but think about. i dont think it works that way lol. just my opinion but then again, you already confirmed with maxis so hmmm....

time to manipulate the system hohoho

*scheming*

eh.. i wanna ask...

i booked my iphone and the sales staff ask me to pick a package..
i chose valueplus RM80 + RM50 idata for 2 years

but my iphone havent arrive yet, once my iphone arrive, can i change it to 1 year plan??

yes u can...u onli make the selection on booking
when time to collect the phone, tat's the time activate ur plan...
u can raise tat during tat time....but do remember the difference of rate between 2yr and 1yr (its 100 only right? )
raise it before u sign anything or they try to input anything

Ahh alright. That's a great piece of info. thanks:D

I don't even need to do the math but can tell you that you cannot beat the system. Any organization which comes out with such plans would have already looked at all angles and counted the straws. We as consumers will never end up having the edge no matter how much scheming we do. However, please by all means prove me wrong and then share with all of us here.

agree.. actually every telco before come out with their plan their will look in to all angle and problem will occur before come out.. so don't try to think can run away from the system or beat it lo..

if just planing to get a iphone just buy from GS.. those seller just expensive 100+ only.. save time and calculation as well..

for people looking forward to register for the iphone under maxis,
there will be a fair in alamanda putrajaya, this coming wednesday to saturday, will be keeping you guys posted, you should be getting the phone instantly after u sign up.

any updates?

So tempting. How i wish i could get my set from there and my Rm200 deposit would be refundable..
My 3 week waiting, status still pending..

Ahh but then you'll lose your advance payment AND pay another RM100 penalty. That's why the advance for the 24 months contracts are so high. Even if you cancel after the 5 months, they'd already made the money from your monthly fee. Either way, Maxis wins.

except for hotlink plan....its only out for 3 weeks....& then they make it unavailable until further notice it..

Even with the Pre-paid Plan(hotlink) or outright purchase, Maxis still does not lose as they make profit from the relatively higher price of the phone. They however prefer to sell the iPhone packaged with the iV plans because the profit margins are higher. Hence, the indefinite suspension of the outright purchase.

Hello guys,

Today is my 39th days of waiting, and I tell u guys, Im sick of this.. I dont mind waiting, IF m*xis treat their customer fairly..Ini I tunggu almost 40 days, while other peeps got their phone on the spot..so unfair..

So this morning I've decided to call MEP kajang and ask the staff what if they exceeded the dateline (45 days)? And dia cakap that deposit can be refund, I may cancel my booking anytime.. Tomorrow will probably go there and take my rm400 back..

So guys, any ideas other than iphone?

Azran

Hello guys, i have a question to ask.
Firstly, I've booked, paid deposit Rm200, wrote my details in a form, the SA staff photostated my IC etc etc..
Okay let's say i don't want the phone already, and 1 of my friend want's it. So to save the Rm200 deposit, can my friend take over my place? I mean i'll go with him during the collection and ask them to photostat my friend's IC and sign up under his name instead of mine?