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 Maxis iPhone Discussion Thread | V1, Strictly Rates/Plans Discussion ONLY

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soonwai
post Aug 7 2009, 09:05 AM


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QUOTE(xortz @ Aug 7 2009, 08:13 AM)
hello
my hotlink plan is youth club , if I'm want to own this iPhone 3Gs with existing line , will my youth club plan change into normal prepaid plan?
and 500mb free data is annually right?
*
Remains as HYC and the free 500mb is monthly for 12 months.
tinkerbel
post Aug 7 2009, 09:54 AM

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@derlin,
U mean Maxis sold U the i3GS without U bringing ur principal line owner?! Now that's weird because when I spoke with them several times they said it can't be done and that the line owner needs to be present; because contracts need to be signed and that can't be signed on behalf of the line owner.

@deepan84,
Could the other RM500 be pre/advanced payment for something? Check ur bill.
deepan84
post Aug 7 2009, 10:14 AM

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i only paid the 200bucks prepayment. maybe it could be for the data charges so your line wont be barred for usin 500mb.. so can any1 clarify how they prsent the rebate for the data. will it be charged and then deducted from ur bill at d end of the mth?
derlin
post Aug 7 2009, 10:19 AM

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@tinkerbel,

I've never tried it for iPhone purchase but Authorization Letter from the main principal holder (A nicely drafted letter with the owner's signature stating that the principal holder gave you the power and also with a photocopy IC of the principal holder attached) has always been around and I've used it before with Maxis for various reasons back then (My principal line was never free sleep.gif) and Maxis accepted it without any questions asked.

If my principal line is staying overseas and never to take a step back in Malaysia, so that means I can never buy an iPhone from Maxis as a supplementary line? Doesn't make sense to me.. But then again, we're in Malaysia, I might be wrong. smile.gif
dannygoh
post Aug 7 2009, 10:28 AM

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can i walk in and get an iphone on the spot?
sysh
post Aug 7 2009, 10:37 AM

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QUOTE(dannygoh @ Aug 7 2009, 10:28 AM)
can i walk in and get an iphone on the spot?
*
iPhone 3G? Yes
iPhone 3GS? Depends on your luck. Looking at how a lot of people have yet to get their phones, perhaps unlikely at this juncture.
eyez98
post Aug 7 2009, 11:05 AM

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a quick question.
How long does it take for maxis to replace an iphone which is sent for warranty claims?

they will replace with a new set right?

thanks for the response.
tskhang
post Aug 7 2009, 11:54 AM

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I've noticed this line on the iData page
"iData plan can also be purchased separately. The price of the iPhone will be at RRP."

Does it mean that even if I'm on Value First plan or standard plan, I can sign up for any of the iData plans provided I have to pay full price for the phone??



TSteikwing
post Aug 7 2009, 12:17 PM

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@eyes98:
in most cases, your unit will be replaced with a new refurbished set. the waiting period is subjective as its stock-dependant.

@tskhang:

i believe that only valid for iData 1, RM30 for 250MB without contract.
eyez98
post Aug 7 2009, 12:25 PM

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thanks so much for the info.

tskhang
post Aug 7 2009, 12:29 PM

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QUOTE(teikwing @ Aug 7 2009, 12:17 PM)
i believe that only valid for iData 1, RM30 for 250MB without contract.
*
So does it mean that I can subscribe to iData1 eventhough I am on the Value First RM30 or standard plan?
Cause the term purchased separately sounds kind of ambiguous.
I mean you have no choice already if you want to get an iPhone, you'll need to sign up an iData plan for existing postpaid customer.
So why the term.

This post has been edited by tskhang: Aug 7 2009, 12:33 PM
TSteikwing
post Aug 7 2009, 12:40 PM

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@eyez98:
you're welcome. smile.gif

@tskhang:

err i don't think it applies to Value First 30 but you can try to reconfirm with Maxis. the term can be purchased separately means that disregard of postpaid plans you're on right now (as long as its VP 50 and above), you can subscribe to iData. and for iData 1, there's no contract involved, hence the price of iPhone will be at RRP.

there are 3 options in getting iPhone 3G/3GS from Maxis:
1. iValue (switch from current postpaid plans or register a new line)
2. iData (pair with current postpaid plan)
3. Hotlink (current prepaid number or get a new one)
tinkerbel
post Aug 7 2009, 01:29 PM

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@derlin,
I spoke and have asked the CS and the answer has always been cannot. The reason as I've mentioned is because a contract needs to be signed and the contract can't be signed by YOU even if you've been authorised.

I told the Maxis fella I'm getting the iPhone on behalf of my brother who happens to be in AU but she told me it can't be done.
tskhang
post Aug 7 2009, 02:39 PM

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Alright, I've just called Maxis Customer Service, and clarified the term "iData plan can also be purchased separately. The price of the iPhone will be at RRP."

According to her, basically, no matter what plan you are currently holding (Value First 30, Value Plus Plan, Standard Plan), you have the option to purchase any of the iData plans (1,2 & 3), provided you pay the full price of the iPhone. And it does not come with a contract, since you already paid the iPhone in full.

I hope Tinkerbell can confirm with your insider, afraid the consultant might be talking crap. However, she does sound confident about this.

This post has been edited by tskhang: Aug 7 2009, 02:47 PM
tinkerbel
post Aug 7 2009, 03:01 PM

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@tskhang,
The iData 1/2/3 phone plans are add-on plans and if U purchase iData 2/3 plans U will get some sort of subsidy off the i3GS. Assuming U don't register for the iData plans, when U want to subscribe U will need to either subscribe to the RM5, RM8 or RM99 plans until Maxis introduces other plans.

PS: Assuming I now want to subscribe to iData 2, Maxis won't allow me to do that because I just don't qualify.
tskhang
post Aug 7 2009, 03:14 PM

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QUOTE(tinkerbel @ Aug 7 2009, 03:01 PM)
@tskhang,
The iData 1/2/3 phone plans are add-on plans and if U purchase iData 2/3 plans U will get some sort of subsidy off the i3GS.  Assuming U don't register for the iData plans, when U want to subscribe U will need to either subscribe to the RM5, RM8 or RM99 plans until Maxis introduces other plans.

PS: Assuming I now want to subscribe to iData 2, Maxis won't allow me to do that because I just don't qualify.
*
Yes, iData plans must be accompanied with the purchase of the iPhone.
However, you can choose to sign up with contract to get a subsidy on the iPhone(provided you must be existing Value Plus Plan as depicted on their website).
OR
You can choose any of the iData plans without contract, no matter what plan you are currently on. It must be accompanied with the purchase of the iPhone but at a full price.

This is what was told to me by the consultant.
tinkerbel
post Aug 7 2009, 03:17 PM

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@tskhang,
Hmm.. that could be something new but it doesn't make sense to me because the last I checked, the iData plans are only applicable for the iPhone. So what you're saying is that I can pay for the phone (full price) and still sign on to iData plans except I don't have a certain contract period.

This is new information but most people wouldn't do that lah. For me, my cousin from Germany wanted a set and since I'm oredi on iData 3, I figured I'll save RM500 locking myself on a 12 month plan.
tskhang
post Aug 7 2009, 03:30 PM

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QUOTE(tinkerbel @ Aug 7 2009, 03:17 PM)
@tskhang,
Hmm.. that could be something new but it doesn't make sense to me because the last I checked, the iData plans are only applicable for the iPhone.  So what you're saying is that I can pay for the phone (full price) and still sign on to iData plans except I don't have a certain contract period.

This is new information but most people wouldn't do that lah.  For me, my cousin from Germany wanted a set and since I'm oredi on iData 3, I figured I'll save RM500 locking myself on a 12 month plan.
*
Yes, this was the reply from the consultant that I spoke to.
I noticed this term on their website and am a bit curious as to what it means.
I mean why have the term "iData purchased separately, but iPhone at RRP" there if your are already surely have to sign up for the iData plan. I mean knowing Maxis, which is very "good" at their terms & conditions, it did not specify either iData 1, 2 or 3.

I mean if this is true, then you have an alternative to buying the iPhone outright while sticking to your postpaid plan, and with no strings attached. Meaning to say, you can change the iData plan at any time.

However, please do reconfirm this by calling them. It could be the consultant that I spoke to is talking crap. Who knows.


bonzaimy
post Aug 7 2009, 03:40 PM

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Guys. Im a prepaid user and is it possible for me to subscribe the RM99 unlimited 3G?
tinkerbel
post Aug 7 2009, 03:44 PM

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@tskhang,
I've just checked the Maxis website but I can't find the information U provided. If Maxis hasn't changed their T&C, I'm quite sure the iData plans cannot be separately added on to.

@bonzaimy,
No. At the time being, there are NO GPRS plans for prepaid users though it's in the pipe line.

This post has been edited by tinkerbel: Aug 7 2009, 03:45 PM

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