QUOTE(pjastro @ Aug 1 2009, 07:45 PM)
Just confirmed by calling xustomer service:
Last week I bought a sim pack $8.80 from Maxis. And I went back to Maxis to confirmed the 500mb they told me I am not registered so I called machines they told me its Maxis fault. 2 Parties blaming each other so I called customer to clarified here the answer:
For those who bought the phone from machines you will not be entitled the 500mb free every month.
Only those eligible - if you purchased the phone directly from Maxis you will be entitled 500mb.
What a double standard- those who purchased from machines will be short changed just like me.
Strange, I bought a 3GS from Switch Mines, Sunday noon, with a new Hotlink card. When I eventually put in the card about 3 hours later and activated the phone, I received the 500mb sms almost immediately.
QUOTE(xenohawk @ Aug 2 2009, 10:51 PM)
Just a update for those of you who got the phone with hotlink plan on saturday and still haven't received the free 500MB data SMS.
I just called up the customer service (after 24 hours since my last report) and they said that they will only activate it on working days. If by noon tomorrow there is still no activation of the 500MB free data you can call back customer service about it.
So far I am lucky that the iPhone never try to connect the internet even though I did accidentally ter-clicked on Safari and Mail. Lucky 1U have free WiFi, other big mall should really do that..
which number did u called? 1300 820 120? The hotlink customer service abit sucky =( i got my phone on friday, till now havent get..called on saturday, till now nothing...now calling hotlink customer service again zzzzz
This post has been edited by raptar_eric: Aug 3 2009, 11:16 AM