Note:
- The sole purpose of this thread is for discussion on Maxis's iPhone rate plans and to serve as guide for potential subscribers. It's not a medium for chit-chat, gain post counts and spill all your complaints on unrelated issues.
- No discussions on registrations, bookings, deposits and anything related to those. (A specific thread has been set up for that purpose, click HERE)
- No discussions on/and comparisons with Singtel/Aussie and any other countries' offerings. Do head to their specific threads.
- This is not a Maxis bashing thread.
- Spams, one-liners, off-topic posts will be deleted and a warning will be given for repeated offenses.
- Do read up the first page, Maxis's FAQ and both CAQ sections before posting. Me & davidgary73 will be updating the thread as often as we can, as soon as new information are made available.

0% interest Easy Payment Plan available for iValue Plan subscribers only. Prepayment of monthly fee is required. For more info, refer to iValue Plan & details in Post #2.

Only applicable to credit card holders of selected banks:
Maybank (up to 24 months)
Public Bank (up to 12 months)
HSBC (up to 12 months)
Citibank
*No processing fee for HSBC & Citibank
(credits to jssl & silverarrow)

Accepts Maybank , AmBank , HSBC , CIMB & Citibank

Surcharge for 6 months and 12 months Installment Plan , 2% for 6 months and 4% for 12 months.

*Rates might be bank-dependent, do verify with respective banks before purchase

*UPDATE: iData subscribers can now opt for installment plan as well, Post #1186 (credits to avars)

More information about the installment payment, call Machines 1U @ 03-7727 2606 (credits to boringpig)

So far I have called up Maxis twice, and reconfirm again with them. Only need these for i3GS pick up:

1) I/C
2) Confirmation letter
3) Deposit receipt

*Those who registered for the phone under a supplementary line will need to bring along the principal line (with I/C) owner during collection.

Maxis will register the mobile # that you want to tie with their plan, but the catch is the mobile # must be register under your name. Same applied to Hotlink. No sim required but the number must be register under the buyer's name.

If you don't have a prepaid and do not want to buy a prepaid card, basically you can give the free data to your family members or friends by changing the prepaid register name to your name.

Changing of name is free but must be done in Maxis center. (The original owner must be there
to change the registered name)

> What firmware does Maxis 3G/3GS iPhone comes with?
- It comes with OS 3.0

> Does it come jailbroken?
- No.

> Can I jailbreak the iPhone?
- Users choice. Warranty will be void unless a full restore is done before sending it back for warranty.

> Can I trade in my old iPhone 2G/3G for Maxis iPhone 3GS?
- TBC

> Can I use it with other telcos since it's unlock and any forumers using?
- Yes. There are forumers using on different telcos.

> Can I use it overseas?
- Yes, on officially unlock 3G/3GS iPhones. Place the simcard and and you're ready to use. You can use the services of various GSM based carriers around the world.

> Can I purchase iPhone 3G/3GS from Maxis without subscribing to any sort of contracts?
- Yes. You can purchase your iPhone via Hotlink (Prepaid) plans.

> Can I purchase iPhone 3G/3GS from Maxis via the Hotlink plan but use it on my Maxis postpaid or on other telco (Digi, Celcom)?
- Yes. That's the beauty of official-unlock/outright purchase. However, the Hotlink plans do come with a free 500MB data usage per month, for a year. If you decided to use the phone on another plan or telco, you're basically 'dumping' the free data bundle that comes with it.

> I'm currently on Value Plan/Plus 50, 80, 150, 250, 500, can I switch to any of the iValue Plans and get the iPhone 3G/3GS at subsidized price?
- Yes. Contact Maxis Customer Service or Maxis Centre for more details.

> I'm currently on Value Plan/Plus 50, 80, 150, 250, 500, can I subscribe to iValue and maintain my supplementary line(s)?
- Yes. You can still keep your supplementary line(s).

> I'm currently on Value Plan/Plus 50, 80, 150, 250, 500, can pair my current plan with iData and get the iPhone 3G/3GS at subsidized price?
- Yes. Do choose from iData 30, 50 or 99 according to your preference or data usage pattern.

> I'm currently on a supplementary line. Can I switch to iValue on my own?
- No. You will need to request your principal line subscriber to book on your behalf.

> Can I pair any of the iValue and iData plans together?
- No. iValue is a standalone plan and iData can only be paired with Value Plan/Plus or any supplementary lines.

> I'm currently using an iPhone 2G/3G/3GS from Singtel/overseas, am I entitled to get the free 500MB data bundle per month if I have/get a Hotlink prepaid number from Maxis?
- No. You will need to have/get a Hotlink prepaid number and purchase an iPhone 3G/3GS from Maxis to be entitled for the data bundle.

> Policy-wise it is not clearly spelled out, so some people may not do it. For those who will do it, by terminating the service (eg. iData 2) to assign a new one (eg. iData 3) will trigger the penalty to kick-in, which will require a waiver which will require approval.

> Is iData/iValue's 500MB data bundle sufficient for casual surfing?
- Yes. Based on feedback from few forummers, Facebook, YouYube, IM, Surfing, Apps download and updates take up roughly 500MB per month. Just an estimation though. If you're an heavy user on downloads and YouTube, do take up higher capacity data bundle.
(Note that the allocated data per month is fixed for every month and cannot be carried forward)


> I've read about few forummers about subscribing to the Unlimited Data Plan for RM99 rather than iData 3 (capped at 3GB) if you're a heavy data usage user, is it really unlimited?
- From a reliable Maxis source, it is confirmed that even the Unlimited Data Plan for RM99 is also capped at 3GB, which means it's exactly the same as iData on the capped usage (3GB).

> What will be the data usage charges for all the iData plans if I've exceeded the free data bundle given?
- Additional usage will be charged at 0.5 sen/kb.

> Does the iValue plan includes any SMS usage?
- No. You will have to pay extra for any SMS you sent, 10 sen/SMS
(You can subscribe to RM8 SMS package from Maxis which allows you to send up to 500 SMS per month to Maxis numbers)

> I'm currently on Value Plus 50 and have supplementary lines on Family Plus 30, calls from main-supp, supp-main, supp-supp are free. If I switch to iValue, will I still able to enjoy free calls with my supplementary lines?
- Yes. With the new revised iValue plans, calls & SMS made to and from your supp lines will remain free. (subjected to Family Plus T&C) (UPDATED)

> What will be the call charges for all the iValue plans if I've exceeded the free minutes given?
- The call rates will be at a flat rate to all networks. (including to Maxis numbers)
- eg. iValue 1 (Free 333 minutes): Additional calls made to Maxis/other networks are 15 sen/min.

> How long is the warranty period for Maxis iPhone 3G/3GS?
- The warranty is up to 1 year from the date of purchase and cannot be extended. (not valid for ACPP)
(Even if your contract with Maxis is for 2 years, the warranty is only valid for 1 year)

> What kind of damages does the warranty cover against?
- Just like the policy of any other mobile phone distributor, the warranty covers against any software/hardware failures and damages that are not self-caused or due to self-negligence. (eg. drops, water damages)
(Warranty will be void if you jailbreak your iPhone. Do a restore before sending in for warranty)

> If my iPhone is faulty, can I send in to Maxis and request for 1-to-1 exchange?
- In most cases, 1-to-1 is done for faulty sets. But you might need to wait if the specific centre don't have ready stocks. And take note that for the experience of past Maxis iPhone 3G users, a refurbished set will be given for the exchange.

> I've just bought a used Maxis iPhone 3G/3GS. What do I need to do when I wanted to send in my phone to Maxis for warranty?
- To claim warranty you need the person who bought the iPhone which is under his/her name to be present. Requires I/C (of original owner) and warranty card.
*UPDATE: According to a personnel from Machines, having the Warranty Service Card is suffice for warranty purpose.(credits to tinkerbel)

> Which plan suits me the most? There are so many plans and I'm confused!
- It all depends on your monthly usage of calls, SMS and data. Below are some recommendations:

Postpaid users
1. Utilise more calls than SMS per month, utilise data usage as well (substantial or not) and don't mind being contracted, go for iValue plans.

2. Would like to use your iPhone to do some casual surfing and don't mind being contracted, sign up for the iData plans, choose one which suits your data usage pattern most.

3. Utilise quite a substantial amount of data usage per month but not willing to being contracted under iValue or iData, you can get your iPhone via Hotlink, keep your current postpaid plan and subscribe to Maxis's RM99 Unlimited Data plan. (not under iData plan, but still capped at 3GB per month)

Prepaid users
1. You would still want to enjoy 500mb of data bundle every month for a year (without being contracted), get the iPhone under Hotlink plans.
> Get the Hotlink Youth Club simpack at RM8.80 if you're under 25 and you'll get 4 years validity (with minimum top up of RM10 per year) or
> Get a normal Hotlink simpack, subscribe to Hotlink 365 (maintain prepaid line validity for a year) for:
Subscription is RM33 (one time) + RM30 (min top-up within 1st 6 months) = RM63
**Both will ensure your prepaid line will be valid 24/7 to receive the 500mb data bundle!

If you book with Machines, can you use their 0% installment payment?

is it just me or what, i can't seem to click on iData and Prepaid option....

sorry forgot to mention it is on the booking page. I'd like to buy the phone without any contracts using prepaid but I clicked on the prepaid button it doesn't do anything. anyone experience the same situation as me?

Comparing old package price for the lowest spec

iPhone 3G 8GB (RRP RM2540) iValue 1 (old pricing, before 3Gs)
- Phone price RM1510

iPhone 3Gs 16GB (RRP RM2490) iValue 1
- Phone price RM1590

As you can see Maxis is really cut throat.

Why should we pay more when the retail price is lower now compare to the price for old package.

Well.. im stuck on step 3...

maybe maxis portal on high load?

on firefox

i have trouble passing Step 3 too.. 16gb prepaid. haih...  why...

@glock88
r u using IE?
try using mozilla or safari(if u have 1)
maybe can
i did just now using mozilla
just my opinion no offence

wonder why all cant get through on prepaid plan ? me juz do it smoothly . using safari here.

using mozilla actually. kinda sad when its stuck at Step 3 when u r in the hurry. haha

Used Chrome this morning, all good~!

tried Chrome too.. not working. haha.. maybe it has reached its limits for today...

Well, let hope that 15 days will past very quickly..

@lucas
u r having the same situation as me!!!
15 days faster pass and we will get the iPhone!!!
Hope maxis dont run out of stock though

Dude's could I clarify with you guys -

Which works out better for a Maxis postpaid user?

1) Keep my Value Plus 80 , buy iPhone 3GS with prepaid (which I am not going to use) and then subscribe to Unlimited 3G for rm99; or

2) Purchase iPhone 3GS with iValue 2 (1GB) [12 months]; or

3) Purchase iPhone 3GS with iData 2 (500MB) / 3(3GB) [12 months]

Am trying to decide on a plan rate that would be best value for both calls and data. Hope one of you can help me out here?

Thanks!

Looks a bit tensed up after "teikwing" taken a swing...Anyway, back on track.

Alright, from my understanding, for the 12 months tie-in with Maxis with Value1 package, to put it simple, at the end of the month I should be paying RM100+RM8 (SMS add-on)? Total of RM108 per month? (Let's say I'm not exceeding the air time limit)

What about the Data Plan? I'm currently using The Value Plan RM50. Been with Maxis for some time. I'm more concern on the end month bill. I wouldn't want to be jumpy after seeing my bill, do yu?

Regards, Joey

p.s: I'm a simple user. Monthly calls had been approx. RM50 to RM80 on calls and SMS all this while.

It's kind of a question on why would Maxis implement the RM8 charges for the SMS. Why wouldn't they stamp it together with the call rates?

For simplicity sake, I understand. But why? RM8 for SMS is just a little bit arkward.

Regards, Joey

p.s:Come to think of it, would would Maxis milking away my RM8.

So, the question is: How much is the total for my monthly bill? RM100 (call credits)+RM8 (SMS)+RM50 (data)= Approx. RM158 per month?

Thanks teikwing! Well I suppose you're right. I broke down the details if it helps anyone in my shoes:

Prepaid + ValuePlus 80 + Unlimited 3G = iPhone 3GS 16GB rm2490 + Monthly rm179

iValue 2 = 667 minutes + 1GB data = iPhone 3GS 16GB rm1990 + Monthly 155

iData 2 = 500MB data @ rm50 + ValuePlus 80 = iPhone 3GS 16GB rm2090 + Monthly rm130

iData 3 = 3GB data @ rm99 + ValuePlus 80 = iPhone 3GS 16GB rm1990 + Monthly rm179

I still don't get it, y would a prepaid sign up for VP80??? might as well sign up for postpaid!!! At least can enjoy some RM400 discount on phone.

Anyway, paid my deposits at Maxis centre (under prepaid) w/o registering online. Later on, Maxis centre staff called up asking me wether got receive sms or not? NOPE. The lady said she will help me to re-register but till now still no SMS. Tried to re-register but can't get tru. Is this just me or every1 having the same problem? Hopefully, they don't have any problem on collection day!!!

Btw, I'm using Valu Plan50 and I intend to sign up 12mths contract under iData50.

RM2090+RM600 (12mths iData) = RM2690, so it's extra RM200, i get to use 500mb data / mth thou I seldom use it. But is 500mb enuff for occassional surfing + email + misc?

Thnaks

guys, i'm on suplimentary line..if i opt for the ivalue 1, can i keep my number?

Dear all, for iValue plan, does it mean...

Let say I choose the RM100 package, i can call to any local network for free 333 mins, and up to 500MB free data.

But SMS to any network will be charged RM0.10 each on top of the RM100 and can opt for RM8 for 500 sms to same network (maxis) users.

This means unless we don't sms other local network, else we surely got to pay more than RM100++?

That sounds... bad?

should i say ;u pay n u used' for prepaid ? got no more credit. the go top up some more. whre the rm 179 come from ?

@teikwing,
I've checked with my Maxis sources (and they're more accurate than the CS) - the RM99 Unlimited Plan is also capped at 3GB.

@teikwing,
The benefit of taking up the "prepaid" plan is that U don't bind urself into a 24 month contract.  If U calculate the total cost spent on the phone (inc of monthly charges) and if u don't think the plan is suitable then i think it may be wiser to spend the additional RM400 for a non-contracted iPhone 3GS

@djkeoni,
Er.. the above comment was meant for U to digest too