[quote=aspire2oo6,Jun 8 2009, 09:24 AM]
After reading thru the thread
use logic.
When a technician is so called qualified he should be able to check and quote you.
Example before repair he checked everything and quotes water damage, problem this problem that stated in black and white.
Then client can choose fix it or take it back but from this situation the technician not skilled enough to repair and later find out more problem then blame the client of course the technician have to bare that responsibility. Like the other said it broke down in your hands not the client's hand
COme on imagine this i send my phone to repair the guy tells me tomorrow no problem i go he said not ready if it repeats 3 to 4 times do u get piss. Ts have fault being rude but do u remember a technician delays your phone not 1 but 2 or 3 times i will be pissed too. The logic is do you think ppl have nothing to do then keep going back to the shop or person just to get delayed? No need to work? Petrol no need money? Time is money because u as a technician do not understand it well enough we must now pay money to learn how to repair iphone? Why do we need you then?
It shows that technician is not qualified enough to repair it. In business no such thing i must understand how the bloody motherboard or internal board works its either YOU KNOW or U DO NOT.
Furthermore i understand why TS do not trust you in postage. Because u broke your promise 1 or 2 times. Later u say u post it then but what if it never reach TS hand? TS is smart he is trying to prevent that excuse to even appear.
People pay money to solve problem not pay money to create problem for themselves.
Lastly, I think is more a technician at fault here so i hope you be responsible and bare your mistake then blaming your customer or client. Remember Customer is always right in business.
I will try to be logical with you. I drive to meet client at their agreed place and you think I no need to spare time n money? I prefer to fix small problem on the spot to save both ourself some hassle, like you so pointed out time and money. Please get it clear to your head that I do not like to delay client, I was told to fix earpiece and I did that and it just that matter has get complicated cause of the touch issue. I at that moment do not have a used SCREEN, so I told him I need to take back with me to replace FREE OF CHARGE! and meet him the next day cause replacing a screen only need few hours and I have it at home like I told him. So later I found out the logic board got problem and I needed more time cause fixing iphone logic board is not like fixing sony or nokia, you cannot get parts in 7-11. I was trying to convey this message to TS but no, he want to bla bla away, and no, he want to insult me and my families. If reading is a difficulties to you, I can spell in out clearer for you.
1. Meet up to fix iphone at TS agreed place but touch problem complicate matter
2. Replace Free Screen meet next day
3. Next day found out logic board got problem but I still try to fix him and postpone the meeting to next day
4. I miss TS at 4AM meeting and propose to sent back to him FREE of Charge but instead call his uncle
5. I have try to no vail to get the touch to work, so I call him but TS did not ask my call, so I call the uncle
6. I explain to his uncle about the logic board problem and I cannot meet him that night as we agreed and I need more time but uncle say leaving saturday morning so I got more time
7. TS call me right after I call his uncle, so I again told him the logic board problem but he cut me off before I can propose any solution to him and Bla bla away... and follow by insult SMS.
8. Even he is rude, I still work on his phone and try to give back to his uncle before he left
9. I work until june 5th but touch still not working, knowing uncle leaving I call to see whether can meet up and explain in person to him and propose solution to him or give me more time
10. I call uncle no answer but TS sms me accusing me giving him a not working phone back, maybe he got 6 sense.
11. More SMS pissed me off and I stop working on his phone, not only TS got temper and I will not sink myself to his level
So, are you clear now!!! I try to be responsible but TS do not offer me a chance, he want me to do it his way but now only he ask me for proposal.
Oh, please remove your free bump from my sale thread cause I do not appreciate it.
Added on June 8, 2009, 10:32 am[quote=spacemanship,Jun 8 2009, 09:35 AM]
i dun kno if this going to be better or not. I still dun really get what crxr want to decide to solve this. I'm waiting for him like always...7 days already since 2nd of June.
Thanks.
[/quote]
I see you are more polite now, I will tell you what I will do. I saw your post earlier before you edit it, you ask me to pay you rm350 + a working 8gb iphone since yours is a water 16gb iphone. This is what I think:
I prefer to try to fix ur water 16gb back to you in working condition except the screen is using mine used one cause I do not want to remove again but I do need you give time more time until june 22nd cause I have order some spare parts for it.
This was what I was going to propose to your uncle when we meet up but NO, you have to be rude...
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We are not in court, please don't cut people off, let them finish what they have to said.
This post has been edited by crxr: Jun 8 2009, 10:36 AM