use logic.
When a technician is so called qualified he should be able to check and quote you.
Example before repair he checked everything and quotes water damage, problem this problem that stated in black and white.
Then client can choose fix it or take it back but from this situation the technician not skilled enough to repair and later find out more problem then blame the client of course the technician have to bare that responsibility. Like the other said it broke down in your hands not the client's hand
COme on imagine this i send my phone to repair the guy tells me tomorrow no problem i go he said not ready if it repeats 3 to 4 times do u get piss. Ts have fault being rude but do u remember a technician delays your phone not 1 but 2 or 3 times i will be pissed too. The logic is do you think ppl have nothing to do then keep going back to the shop or person just to get delayed? No need to work? Petrol no need money? Time is money because u as a technician do not understand it well enough we must now pay money to learn how to repair iphone? Why do we need you then?
It shows that technician is not qualified enough to repair it. In business no such thing i must understand how the bloody motherboard or internal board works its either YOU KNOW or U DO NOT.
Furthermore i understand why TS do not trust you in postage. Because u broke your promise 1 or 2 times. Later u say u post it then but what if it never reach TS hand? TS is smart he is trying to prevent that excuse to even appear.
People pay money to solve problem not pay money to create problem for themselves.
Lastly, I think is more a technician at fault here so i hope you be responsible and bare your mistake then blaming your customer or client. Remember Customer is always right in business.
Added on June 8, 2009, 9:33 am
QUOTE(tech_frix @ Jun 8 2009, 07:19 AM)
@crxr, if it cost u RM1300 to get new 16gb board, just buy it...
its ur lost....the item broke down in ur hands not in TS hands...
its really as simple as that....
just be responsible...
as for all ppls that behind crxr back, just imagine....
u sent ur Ferrari to a workshop for a normal service...then after u get it back ur car, it cant even ignite...
then the mechanic told u its the engine prob and need to fork RM20k for repair...
and u already knew that nothing happened to ur car before u send it to the workshop...
so will u pay the RM20k??
I totally agreed with you on that. No need ferrari anything electronic devices are like that.its ur lost....the item broke down in ur hands not in TS hands...
its really as simple as that....
just be responsible...
as for all ppls that behind crxr back, just imagine....
u sent ur Ferrari to a workshop for a normal service...then after u get it back ur car, it cant even ignite...
then the mechanic told u its the engine prob and need to fork RM20k for repair...
and u already knew that nothing happened to ur car before u send it to the workshop...
so will u pay the RM20k??
Example my samsung phone it had ribbon problem i send to shop after fixed yes the ribbon problem solved but it gave me a new problem earpiece problem. I brought it back to the shop and shoot the guy. He fixed that problem for me free of charge because you tell me who is so free wanna drive back there again let him fixed then another day drive back there and collect? Ppl have life
This post has been edited by aspire2oo6: Jun 8 2009, 09:33 AM
Jun 8 2009, 09:24 AM

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