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> [WTComplaint] crxr - Case solved, [WTComplaint] crxr - Case solved

ALeUNe
post Jun 8 2009, 10:34 AM

I'm the purebred with aristocratic pedigree
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QUOTE(crxr @ Jun 8 2009, 10:18 AM)
I will try to be logical with you. I drive to meet client at their agreed place and you think I no need to spare time n money? I prefer to fix small problem on the spot to save both ourself some hassle, like you so pointed out time and money. Please get it clear to your head that I do not like to delay client, I was told to fix earpiece and I did that and it just that matter has get complicated cause of the touch issue. I at that moment do not have a used SCREEN, so I told him I need to take back with me to replace FREE OF CHARGE!  and meet him the next day cause replacing a screen only need few hours and I have it at home like I told him. So later I found out the logic board got problem and I needed more time cause fixing iphone logic board is not like fixing sony or nokia, you cannot get parts in 7-11. I was trying to convey this message to TS but no, he want to bla bla away, and no, he want to insult me and my families. If reading is a difficulties to you, I can spell in out clearer for you.

1.  Meet up to fix iphone at TS agreed place but touch problem complicate matter
2.  Replace Free Screen meet next day
3.  Next day found out logic board got problem but I still try to fix him and postpone the meeting to next day
4.  I miss TS at 4AM meeting and propose to sent back to him FREE of Charge but instead call his uncle
5.  I have try to no vail to get the touch to work, so I call him but TS did not ask my call, so I call the uncle
6.  I explain to his uncle about the logic board problem and I cannot meet him that night as we agreed and I need more time but uncle say leaving saturday morning so I got more time
7.  TS call me right after I call his uncle, so I again told him the logic board problem but he cut me off before I can propose any solution to him and Bla bla away... and follow by insult SMS.
8.  Even he is rude, I still work on his phone and try to give back to his uncle before he left
9.  I work until june 5th but touch still not working, knowing uncle leaving I call to see whether can meet up and explain in person to him and propose solution to him or give me more time
10.  I call uncle no answer but TS sms me accusing me giving him a not working phone back, maybe he got 6 sense.
11.  More SMS pissed me off and I stop working on his phone, not only TS got temper and I will not sink myself to his level
So, are you clear now!!! I try to be responsible but TS do not offer me a chance, he want me to do it his way but now only he ask me for proposal.
Oh, please remove your free bump from my sale thread cause I do not appreciate it.
*
Wait, what was the initial problem? It was the earpiece problem, right? Did you open the case to fix the earpiece problem? How did you fix the earpiece problem? Was there "screen problem" before you fix the earpiece issue?
Next, screen problem? Eventually it's the circuit board problem?
Note: If these problems started since you open the case, sorry, I must say you're responsible for it. It is just your unlucky transaction.

To TS, please keep your abusive language to yourself. You're just another piece of failed material of Malaysian education.
You are the one that approached crxr. It's your brother that recommended him. I reckon crxr earned his reputation.
He didn't deserve your insult. His family didn't deserve your abusive language too. You owe him an apology.
Learn to speak like a man.

This post has been edited by ALeUNe: Jun 8 2009, 10:46 AM
ALeUNe
post Jun 8 2009, 11:45 AM

I'm the purebred with aristocratic pedigree
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QUOTE(crxr @ Jun 8 2009, 10:49 AM)
What excuses??  I was trying my best to give you back within 3 days knowing you come from sabah but complication happened beyond my control, can I give you back a non working phone then??  You said your seller need one months to order the earpiece, so I need a few more days to fix and I offer to courier back to you FREE, is that an excuses??   After knowing is a water set, I was going to tell you and propose a solution.

So you can use the so call excuses and insult me and my famalies? Then can I call you M*R*N law grad.?

Please use your big head to think, not other parts of your bodies. Damage parts can be repair or replace, but damage to people cannot. Excuses are excuses but you cannot use it as your own excuses and INSULT people.

Oh..... I better make it clear since I am not a degree holder and you will say more excuses. The parts is coming on 21st according to my supplier, will TRY to fix it like I say on 22nd if the parts is here on the 21st, I will definitely update you on this matter here.
*
The parts will *probably* available on 21st and you promised delivery on 22nd?
Get a firm date from your supplier before you make a promise. A promise is a promise without "IF".
Otherwise, you'll receive smses from the law grad. laugh.gif

This post has been edited by ALeUNe: Jun 8 2009, 11:46 AM
ALeUNe
post Jun 8 2009, 10:27 PM

I'm the purebred with aristocratic pedigree
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QUOTE(crxr @ Jun 8 2009, 10:18 PM)
I will make it short for you too.
Board was never open, try google and learn something.
Get your facts right before you comment.
*
Wait, please explain in more details.
Initially it was the earpiece problem. How did you fix the earpiece issue?
You said the board was never opened? Please elaborate.
ALeUNe
post Jun 9 2009, 08:43 AM

I'm the purebred with aristocratic pedigree
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From: Mongrel Isle
QUOTE(crxr @ Jun 9 2009, 01:17 AM)
Make it short ... lesson learn
No explanation, will bring letter of indemnity the next time.
Sign rm155, else rm600 or no surgery will be perform.
Just remember need xtra rm5 to cover stationaries and filing..... lol.
------------------------------------
Maybe should take some crash course on laws in order to stay alive.
*
Yes, lesson learnt. This is the most important thing.
So, no hard feelings. Experience carries a pricetag on it. You know, we all pay to learn. laugh.gif
At least you learn to know the quality of a local law grad. wink.gif

Anyway, the use of LOI is a good idea, especially on expensive gadget like iphone.
I think most of the customers can understand the risk of repairing gadget like iphone.
This is especially the spare parts are rarely available.
With clear and careful explanation, I think most customers can accept the LOI. laugh.gif
Otherwise, just ask them to send it to Apple service center for the repair.

You have nothing to lose. You learn your lesson. It is just the luck is not on your side this time.
Just get this solved and walk on.

This post has been edited by ALeUNe: Jun 9 2009, 08:45 AM

 

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