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> [WTComplaint] crxr - Case solved, [WTComplaint] crxr - Case solved

SUSnordingh
post Jun 6 2009, 10:04 PM

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Did he check the water damage sticker and show you when he open on the first day meet?

I thought that the first thing any HP technician should look for before proceed to repair anything.
SUSnordingh
post Jun 7 2009, 01:05 AM

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QUOTE(crxr @ Jun 7 2009, 12:14 AM)

Added on June 7, 2009, 12:32 am

The water mark was not trigger on the comm board, I think water sip thru the earpiece causing the earpiece to malfunction. His phone is still with me, I can let you take a shot at it to see if you can see the water damage with your naked eye cause I have let other technician took a gooood look at it  already
*
Sorry, I never see inside iphone before so not sure where the sticker is. Now I understand why the sticker don't show anything... light water damage cause normally won't be able to see until problem happen.
SUSnordingh
post Jun 7 2009, 01:09 AM

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QUOTE(dailylulz @ Jun 7 2009, 12:44 AM)
Wow, TS is damn effin rude man,  sweat.gif no need for such colourful language even if cxcr is wrong  shakehead.gif
*
Agree with you, there no need for rude language. That won't help much but will make it worst. I also will ignore if someone send me that kind of message to. Who's care uncle is police or not...
SUSnordingh
post Jun 7 2009, 11:24 AM

I not 24 hours here...
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QUOTE(adxicible @ Jun 7 2009, 10:53 AM)
@crxr..

i'm not an iphone user.. but as a technician.. you have full responsible to the item that given to you by its owner...
when you damage the item then its ur responsible to replace it.I did damage a customer pc motherboard, but then i replace it
with a new board.
In this case, its seems that you dont want to responsible on what you do....
and yes.. he is being rude to you... but if it was me.. i already punch your face.. you know y?..

1.  The item is so expensive, the price is like buying a notebook.
2.  You given hope to people so that he trust you that you can do it easily. You said like you are  pro.. yet.. u damage the  phone.
3.  When you buy an expensive item, you will love it.. its so painful when other broke it..especially the one who u give trust to repair it

From the owner words, its seems only the earpiece is not working, then why its screen suddenly malfunction?...
then you blame his board?.... as same from the previous comment's, have you test that the touch screen is working or not
before you disassemble it?..  its your responsible to check it before you disassemble it..

so crxr..
this time your customer win. i cant be on your side, because you are the fault one. i hope the person who support you is not
your friends. please dont deny it... you just make thing worst, i got meet technician like you, it look like he can do anything, but in the end, so frustrated rclxub.gif
*
I agree with you... I also doing something like you if the item damage while in my hand. (I also doing some hp repair too)

And I also in TS situation before (happen in 2 weeks ago). I just want to change my expensive Guess watch battery which only cost RM10 but end up there is some damage to the outer body and back cover because the so call pro watch technician cannot close the back case perfectly. I just ask how solve that problem. So the lady explain what can be done and the cost will not be bear by me. After 2 call made by the shop, I getting back my watch good as new. Just pay the battery.

Good luck to both party to solve this issue fair and square...
SUSnordingh
post Jun 7 2009, 06:33 PM

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If this problem cause by light water damage, normally only some connection is lose... Can logic board reball make it back to normal again.

Correct me if I wrong.

ps:- don't ask me how to do it... I don't have professional tools to do myself.
SUSnordingh
post Jun 8 2009, 02:17 PM

I not 24 hours here...
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Be cool everyone... let settle in peace. icon_rolleyes.gif

ps:- I did ask about the logic board reball before...

 

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