Yea! Bring your fiber outside and surf the web .. .can you?

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Added on April 12, 2009, 9:37 amIt's a misconception. Pico basestation is for indoor deployment (small scale) but not for outdoor. It doesn't mean that pico is more powerful than outdoor basestation. There is no way for P1 to swap all outdoor basestation to pico basestation to serve the people

This post has been edited by p4n6: Apr 12 2009, 09:37 AM

Agreed with you! As I was at the PC Fair and on my way out at Hall 5, I was "greeted" by these promoters standing berderet left and right trying to "lure" me with so call FREE MODEM and HI SPEED 10MBPS broadband! I've read from forum that P1 service is not really up to expectation and I do have friends using their service and was totally upset with it.

So i just squeeze my way out with arms crossed......I JUST WANT TO EXIT THE HALL..pleeeeease!

Some users can get 5Mbps in some locations. It depends on RF condition and the utilization of the basestation. The thread starter only test in 1-2 locations and generalize the entire klang valley, which I do not think is reasonable.

1.5-2.5Mbps is just within Celcom broadband capability.

Thanks for the info.

As someone has mentioned earlier in another thread, P1 basestation is not running on MIMO tech hence their maximum basestation capacity is not able to reach as high until they upgrade it.

In mobile technology, it's up to both the receiver and transmitter for you to gain the best performance. Similar if you are using 802.11n receiver and 802.11g transmitter, your limit is still on 802.11g.

So my point of view is, you are holding a device that can reach 30Mbps but due to the basestation limitation, the device can only acheive 10Mbps.

And they are showing you the 10Mbps speed under a controlled environment.

As I mentioned, Maxis and Celcom claim their 3.6Mbps but they never show you that, why?

Also as this device is a mobile device, you can't expect your speed will be always minimum at 5Mbps whereever you go. When you test it in KL and Setapak, these area could be congested and you might not be near to the basestation etc.

Your expectation of mobile broadband should not be as you are evaluating a fixed broadband.

Mobile broadband objective is to give you the portability and mobility but not superb p2p experience.

Honestly, do you feel the difference of surfing the web with 2Mbps and 10Mbps?

Any difference of streaming video with 2Mbps and 10Mbps?


You will only see the difference when you are doing speedtest and p2p!


I agree that P1 should put the average expectation speed to ensure the customer not thinking they will be getting 10Mbps all the time but I do not agree the statement saying P1 is cheating people that the Wiggy can reach 10Mbps.


I will be getting a Wiggy soon and will let you know what's the max speed I can get.

This post has been edited by p4n6: Apr 12 2009, 10:02 AM

you da man !

Even most of the ISPs do that

Been to TMNet Booth (last time they had it) , you'll notice great speeds with their streamyx. That made everyone to sign up for streamyx.

Next up we have Maxis. Even in the PC fair itself , you'll notice that you are getting good speeds (when they first launched their Wireless Broadband service).

Now P1 , as for me its nothing surprising. It comes down directly to marketing. You market your product and profit. We consumers , would ALWAYS get the least priority broadband , even if you have superb signal strength . So it boils down to market , you market your product. Every ISP in Malaysia seems to be practicing this technique.

You really are a P1 shill aren't you? Drank their Kool-aid, and then some.

The fact remains, promised 10Mbps, in reality, get less than half. 10Mbps, is THEIR bandwidth limit, not the modem, not the receiver, not the transmitter. You want me to record the conversation I had with their technical side at the PC Fair again, just so that you can understand this? Even their technical side admitted to this, and their PR rep, when I confronted her, is at a loss for words. I don't want to drop names here,as this will only put her in a bad light, but if I have to, and when the time comes, I will.

DO NOT TREAT ME LIKE I AM A CHILD OR A NEWBIE IN MOBILE BROADBAND I have been with Celcom BB since their inception, my own brother and his wife works with MAxis BB (I know how their BB side deals with "best effort basis), and I've switch around using DiGi for their EDGE connection during their iPhone EDGE days. Hell, I've even used UMobile at one time, so that I can combine having a mobile broadband device and a DVB-T capable phone as well, but even they could not deploy their Digital TV service adequately enough, so I left them with disgust. In short, I have been an early adopter for so long, and I've swallowed so much bullshit from these companies, but all their claims and bullshit are within my reasonable limit. P1 just set a new lowest standard, that I refuse to accept, and I am here to warn others of this, and probably once their dirty secret is out, representing hunders or thousands others who feel that they have been cheated by this practice.

What is this nonsense? I sincerely hope you are not represnting P1 when you say this, because if you are ,you are saying that they were never ready in the first place to deploy this service. When you expect get paid for your service, you either make sure your equipment can "talk" adequately with each other, and your lowest common denominator should be your receiver, NOT your transmitter. That way, you know when you troubleshoot your system that your equipment at the transmitter side(your side) is not at fault, and whatever possible fault is at the receiving end(the consumer's device). That why there are FAQs for the modems you are holding in your hand, you dont see FAQs for those base stations do you? That is for their network engineers to troubleshoot, and to first lay claim of being "READY" for this service, your backbone and transmitting side should have to pass QC and checks LONG BEFORE you open up the service to the general public and deploy your receiver side (the modem for consumer).

So again, where are you coming with this, other than shallow conjectures and uninformed "opinions"? I have been setting up wireless networks and have my own wireless VOD system running at home, do please dont patronize me with all these bullshit.



Again, WTF are you talking about here? Are you even THERE are the Exhibition hall when they are promoting this? Video streaming IS PART OF THEIR BULLEt POINTS in luring potential customers to subscribe to this! They SPECIFICALLY and DELIBERATELY load up Youtube, and point out how fast it loads when you're watching them, and last I check, that IS STREAMING VIDEO. WE could try Hulu.com or other American telivision network webpages to stream videos from them, had it not filter IPs based on geographical location.

If you're saying that I should not evaluate mobile broadband as like fixed broadband at home, then you would agree that P1 should not be allowed to connect their Wiggy modems inside that to that fixed based station inside that hall. The reason why mobile broadband is random and fluctuatesso much on its service quality is because of the non-controlled, environmental factors. So why is P1 treating the demos inside that Hall as though it is connected steadily LIKe a FIXED BROADBAND, when it should be treated like a mobile broadband? That alone already gives the false impression, no matter how good you want the service to look like, to the general public, that your service looks as reliable as a fixed broadband, but in real case, it will never be.

Do you seriously think I'm daft enough that I dont know how it works? I MOVE AROUND KL more than you think, and my scope of travel and use is more than what you quote as " superb P2P performance". DO NOT MISTAKEN ME as one of those filthy leechers, I used mine to get myself connected all the time, and not for leeching. The subscribers of the P1 Home modems like you are more likely to leech than me.



And there lies your own reason why you dont believe that this issue is real. Only once you are already within their subscription, and actually experiencing the false claims, that you will feel that this grievance is real. Next time, dont opiniate, get the REAL DEAL first. People can say all they want, and gives all kinds of excuses and reasoning, but until they walk in the shoes of those who really experienced it, they will never know, or brush it off as trivial, like what you did.


In short, all these counter-arguments are for them to read, and to understand the grievances of their not-even-one-week-old service. If your service is less than a week, and already produce such an uproar like this, they should be looking seriously what is wrong, and if needed, pull the plug, and stop deluding the customers. Or they can stop CLAIMING that magical 10Mbps and set it lower, so that there wont be cries of anger from the consumer side when they realised that they will never get that figure, be it for the bandwidth constraints or their own incompetents when it comes to receiver-transmitter handshakes. I find it weird that you are enthusiastically defending them this way, and not acknowledge that there is something definitely wrong with this entire setup. Perhaps you have already "drank the Kool-Aid" with your previous experience with the Home modem, and since your experience with that is all rosy and dandy, ASSUMES that the Wiggy service is the same. Or your passinate "defense" of P1 maybe has something to do with the fact that you hold some form of interest in P1 that any news that shows them in the bad light affects that "interest" you with them. Sorry, I tell it as it is, I don't hold back my words. If the service is good, I'll give it proper credit and praise that it deserve, the same goes if the service is blatantly obviously cheating the customers. That deserves to be exposed, and if found that they do cheat and lie, they deserve to be punished.

This post has been edited by stringfellow: Apr 12 2009, 10:53 AM

i assumed some people won't feel unhappy or complaint when they have downtime of their internet service, because they think that the speed between 0-100% of their internet package is reasonable after the best effort stated. In fact, they are very happy for the isp company because all the isp have the potential of reaching their internet speed to 100mps for wired broadband, 14mps for 3g, and 30mps for wimax, not like other normal user, who just care of what is the real speed they have

Can someone post the download speed when downloading something ? Like downloading ubuntu using IDM , how much u can get ? 100kbps or 10mbps ( Full speed ) or 5 mbps O_o.. I never get full 1.2mbps in my download only can manage get 150kbps - -

hi stringfellow,

interesting post.
Maybe you can also write to the newspaper regarding this matter so that other people will also be careful or at least be informed of the truth.

You are perfectly right to be upset, they should provide around 70% of what is promised, this is false advertising and totally misleading. Its not like you are getting it free, RM150 a month is alot of money.

Just a heads up, I myself went to the P1's Pc Fair booth and tried running speedtest (via speedtest.net).

Tested on 2 server, local (KL, Msia) and international (San Jose, California, US). On local its all good and dandy but international it becomes apparent. The speedtest result gave me a.... 0.74mbps. Erm.. what?

Yep thats right, that low. Just to make it even more interesting, the guy who is doing the speedtest DOES NOT KNOW HOW TO CHOOSE other servers (in speedtest.net) to perform a speedtest other than local servers in Malaysia.

This shows that they are not doing speedtest on other servers other than local ones. P1 seriously? Is this the level of competence you are showing me?

So even under ideal conditions, P1's service could not even reach a mere 1mbps?

The plus side is that the latency is 260ms which is AWESOME for gaming. However, download speed wise is pathetic at best. Upload? You dont want me to go there.

PS: How come NOBODY mention that their latency is better then any fixed line broadband? With this latency, Gamers would definitely be more than happy because its DAMN GOOD for a wireless service.

This post has been edited by ahpek26: Apr 12 2009, 03:02 PM

I think it is unreasonable to demand that they deploy a network which is capable of performing at the max specs of whatever client-side equipment they happen to give out.

My television is capable of receiving a thousand channels. But Astro only has a hundred (and only two worth watching!).
My ADSL modem can go 20mbps. But Streamyx only goes to 4mbps.
My phone can go 14mbps. But neither Digi, Celcom, Maxis, nor U is doing that.
And so on.

Dude, read the TS comments properly lar He's not expecting max specs! He knows no service can achieve MAX speed but he expects it to be reasonable, best effort basis. You buy a car that claims its max speed is 180kmph, but you find out it can only go 18kmph. Tell me, won't you be screwing them upside down? You buy a burger which was shown in an ad which was bigger than your head, but they serve you with a burger that is smaller than your fist. Tell me, would you just shut up and eat it?

All TS is trying to say is that if you know your service can't even reach 5mbps in the best ever real world conditions, DO NOT advertise it as 10mbps. Its an outright fraudulent attempt to lure unsuspecting consumers (wah Wiggy 10mbps wor, celcom only 3.6mbps, of course I go Wiggy lar!).
Streamyx advertises 1mbps, and at least some subscibers can reach about 70-90% of that claim. Thats decent and acceptable. But can we say the same for Wiggy? Can ANY of their subscibers reach more than 50% of the advertised speed?

Your other dumb crap examples:
Astro never claimed to give you thousands of channels, they advertised the accurate number of channels available.
Celcom/Digi/Maxis never advertised their service to go 14Mbps.



This post has been edited by parsona: Apr 12 2009, 04:20 PM

I think TS is not demanding the max capabilities of the equipment, he just wants what is being advertise and after he had found out the truth, he just want to share it to other people who might be interested of getting the Wiggy, thanks to their 'mis-leading' technique applied during the PC Fair.

Its like when you purchase a car. The speedo is 220km/h while the top speed at the brochure states 205 km/h...But what if after you had purchase and when you drive the max speed is only at 20 km/h, wouldn't you be sending the car back, or have a few 'angry' phone calls?




Did you subscribe because Astro said they provide thousand channels or 144 only (excluding radio)?



You subscribe for the 1Mb did ya? so why bother with 20Mb? Is like "the ATM machine has RM500k inside it but i can only take out RM5k the most", assuming you have 600k in your bank account.

Companies with highly educated staff will try their best in order to 'arrange' the words so that the adverts sounds very interesting, but with some 'read between the lines' sentences. Be it P1 or any other company in this world, they all want to sell their product and does not care how knowledgeable the user on the other side as long as they have the T&C printed with their 'read between the lines' statement.

Most people (generalizing) who goes to PCFair ain't that familiar with business techniques and have the IT knowledge that will help them in terms of their judgment when subscribing or purchasing and item or service. They just want to buy the stuff they need (or sometimes the stuff they don't) and leave...

This post has been edited by antonio: Apr 12 2009, 04:55 PM

By having a base station in the hall itself is a complete lie of the actual real performance.... Nice finding by stringfellow.

Michael Lai better have an explanation.... ;-)

it is misleading advertisment unless P1 put a huge banner on top of their test PC and say "hey look at our controlled speed, 8Mps yo!" "real world up to 2Mbps yo!"
the same goes for other BB operator with their "best effort" claim.

a normal user/customer/layman does not care about controlled environment/laboratory environment test. if P1 shows that their services can go up to 8Mbps, as a user i would expect that i can get up 8Mbps at my home or anywhere i choose to use their services with coverage that is.

does a layman cares about the technical mumbo jumbo of wireless transmission? we expect that we get what paid from services advertised. if it is 8Mbps, better 8Mbps it is.

it alls boils down to whether the BB operator are willing or not to upgrade the capacity. under controlled environment i too can get celcom & maxis HSDPA up to 6++Mbps.

This post has been edited by kai_rel: Apr 12 2009, 05:11 PM

wah...
lucky i'm not one of the person tht hve been lied..

1. From technical point of view, it makes perfect sense to put a pico/femto base station in indoors. Indoors is meant to be covered by indoor BS.

2. Only selected (by MAC address) terminal can log on to the BS makes perfect sense too. Imagine competitor loading up the BS with rogue terminals. And to feed you with the truth, competitor go great lengths to sabotage each other.

3. I guess you've misinterpreted what's best effort. If your modem receives strong & good signal and the base station is not loaded. Definitely you'll get your "satisfactory" speed. They are not lying to you, the terminal that you have is able to perform that kind of speed.

I'm not affiliated with P1, I'm just sharing to you the technical side of your experience.

This post has been edited by bysquashy: Apr 12 2009, 05:31 PM