And they are showing you the 10Mbps speed under a controlled environment.

As I mentioned, Maxis and Celcom claim their 3.6Mbps but they never show you that, why?

You do have a point about being misled to discover the speeds you were expecting in the end, wasn't true. And from what I've been reading, the statements which back this up were:

1. Base Station in the Hall itself.

2. Probability of promoters feeding/enticing/promoting inaccurate information.

Besides the two, I read the rest as a gist of comparing who's head is bigger in technology know-how. Anyway, I'd not blame the banner in the hall because it printed 10mbps but didn't have a statement saying you'll get 10mbps.

As for the brochure, I didn't take one so I can't say if there was a claim made inside it too. I'm adding a reply here because I'd formally take the promotional material (banner, bunting) out of this argument unless it's been stated the registrant will be promised a 10mbps target.

Hence, keep this argument to the real facts and not start detouring into an area which would taint the statements you have already.

Just so you know, I'll forward this whole topic to a friend I know in the marketing department at P1. I'll want to find out their response to this as well. At the same time, try to see if there could be a request of a formal apology.

Sorry folks, but we are here to make millions of RMs and not doing charity by just upgrading our hardware so everyone can have XXMbps as advertise or just to satisfy our customers.

b) Let me explain to you how can you get your perfect speed.
1. You must have a terminal that is capable of going up to 10Mbps as the network is fixed but this is the variable. Checked as tech specs say 30Mbps (with MIMO).
2. You have to have strong signal (RSSI) so that the air interface can use higher modulation such as 64QAM. This can be done by being near to the tower. My personal experience tells me you have to be within 200m with the tower and there's line-of-sight (LOS).
3. You must also have low interference (CINR). This cannot be controlled solely by you. Interference comes from all angles, it would take me too long to explain all of them and how to solve them.
4. The base station that is serving you is not loaded. Typical WiMAX base station can support 45Mbps (even Clearwire, US is giving this figure). This 45Mbps should not be confused with "are you saying that only if 4 person is using the base station then only I can get 10Mbps?". There are calculations to determine how many actual subs can enjoy 10Mbps depending on over-subscription/over-booking/contention ratio. Complex calculation aside, I would say about with 100 subscriber (active+idle) using it the same time, 10Mbps is achievable.
5. The backhaul needs to have sufficient capacity. P1 have to make sure that they have sufficient backhaul to satisfy the data hungry WiMAX access.
6. 10Mbps from where is a big issue. There can be more than 15 hops before you reach your source. Any hops that cannot satisfy your 10Mbps requirement will be a bottleneck. This is not P1's fault.

If your environment can satisfy 1 to 6, then you can enjoy your 10Mbps.

c
That's an outdoor base station RRU unit, not suitable to install it indoors.
Refer to point B above, many factors affect the DL speed.