Subscribed to the service using their Wiggy USB modem, under the Personal package. Being the eternal skeptic that I am, I grilled them thoroughly, especially with their claim of 10Mbps, of course under "best effort basis"
To those came to the first Hall at PC Fair to check out their download and upload speeds, and BELIEVE those speed test, either via their own speed.p1.com.my or the speedtest.net, you have been fooled and taken for a ride, myself included.
I signed on yesterday under the impression that their 10 Mbps under best effort basis is reasonable, after looking at their download speeds of 8Mbps while inside the hall. The ugly truth is this:
They've set up a base station INSIDE the Hall to achieve those download speeds. Those are not the actual speeds, they are based on MAC-address-selected P1 Wiggy modems!My own speedtest done shows these ugly truths. My area is right at the edge of coverage, and I get 2.4Mbps AT BEST. My trip while in the bus to KLCC with my trust netbook and Wiggy on, fluctuates between 1.4-1.9Mbs, and while at the water fountain infront of KLCC, only 1.5Mbps, nothing more. This is far from their claimed 10Mbps speed. I even done the speedtest on both Speedtest.net and P1's on INSIDE the Hall they are exhibiting, and guess what? CANNOT EVEN CONNECT! I went straight to their booth, and asked for the same person who handled my registration yesterday. After he himself am flustered about me being unable to log in while their Wiggy modems on their Dell runs perfectly fine, I was directed to 3 other person, where this ugly truth comes out. One handled the PR, the other on the connection side,and another from the technical side. From the technical personnel is where the truth comes out, that their Wiggy modems are not running as itself, but with the help of a base station INSIDE the HALL itself. That explains why only their Wiggy modems who are MAC-address selected are able to log in and run at those speeds, while customer-received Wiggy modems are lefft to run on the REAL TIME environmental difficulties.
Those three personnel, after admiitting this, suggested me monitoring the speeds in these few days so that they can try and rectify the situation, but after this enormous bullshitting on their behalf, I believe that nothing can be done to improve this, and I shall be exercising my right of cancelling this subscription package by 7 days, so I can get a full refund.
This is pathetic, pitiful and plain full-frontal outright lies by P1. All I am asking is them keeping to their word to their claims of best effort basis, even if I'm getting 5Mbps, I'll continue with this subscription. Claiming 10Mbps but only getting 1.5-2.5Mbps is not even "best effort", it's plain outright DAYLIGHT ROBBERY!
A fair warning to those interested with this. Dont be fooled by their claims and their speedtests inside the Pc Fair Hall. They's outright lied on these figures, and to pander to you, puts on those Money Chamber so that you feel that you get a fair deal out of this. Do not be fooled!
I'll keep anyone who is interested here up to date on how this progresses. I will also continually monitor the speeds I'm getting around KL wherever I go, and see if their claims of "10 Mbps on best effort basis" is even remotely true. Stay tuned!
Apr 12 2009, 12:51 AM
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