wei, was wondering this actually works gonna try it after i found the wire

This post has been edited by Ryoga: May 3 2010, 01:23 PM

Some of the problem that Apple Malaysia can't decide, they will pass it to Apple Enterprise, which could be at USA. I was put to the American due to the RAID battery replacement.

If you call the AppleCare, the work following the time of day .. if you're calling them early in the morning, your call might get picked up by Oz (or Malaysian working at Oz call centre, as I've experienced before). If you're calling them later in the afternoon, you'll get someone who seems to speak American or British English .. but pressed further, you can hear they're not American, neither British .. You can hardly get to speak to the real cowboys unless it is very specialised case like the above on RAID stuff .. because they won't be staying up late after office hour ..

It worked for me. But don't blame me if that break your charger or your Mac...

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About the call, they will reroute to whichever is available. No fix "who gets who" kinda thing. What who fancy talking to the American? I'm glad if they get it done on first call, hate call waitings. So long they help me on what I want, thats it. It can be anyone.

This post has been edited by wei: May 3 2010, 06:43 PM

i think i better not try. dont wanna boom my new MCP

I have some problem with my battery (I think) today. Before this it was perfectly fine until i see battery indication on top of the screen showing (Not Charging). I didnt bother at 1st until i brought it to uni this morning and realise i couldnt wake mbp up. Have to wait till i get back home and use back the charger then only can use mbp again. Is it the battery problem? My mbp is late 2009 one. Still under warranty.

If the problem repeat again, don't wait, call up AppleCare if you are not in town, or visit Service Center if you can reach them.

This post has been edited by wei: May 10 2010, 10:48 AM

Oh no... 2 or 3 days back I heard a 'kraak' sound coming from my MBP. I suspected it's coming from my WD Scorpio Blue 500GB. So I rebooted to DVD to run Disk Util and checked my HD for errors and there, got errors! I've heard the sound a few times so far. Now everyday I need to do a time machine backup and check for drive integrity. However, I haven't heard the sound for the past more than 24 hrs already and everything still checks out fine. Red alert now.

EDIT: I just found out that the sound actually came from the chatbox of a forum... what a false alarm!
EDIT: I just heard it. the sound is a different sound... so I'm not hearing it wrong...

This post has been edited by MetalZone: May 15 2010, 12:10 PM

ouch. ur scorpio blue still got warranty? good thing u can do TM backup

You can always mute the speaker and eject any disc. Move your laptop to somewhere quiet and pay attention as you start App or copy files.

A dying HDD often produce a clicking/kicking sound as if the drive spin up upon power on, but it will repeat itself in couple times.

My HDD produces this (constant) 'kraak' sound whenever I'm loading one or more application or when my Macbook is busy. Does it mean it's giving warning that it's gonna fail/spoil?

It's hard to say but if you have backups, you should not fear much.
The sound are abnormal from the usual read/write sound, as if the drive is working extra hard, the sound get louder as it move closer to EOL. But this is only one of the many symptom from a dying drive. Some drive died never produce abnormal noise.

Found the culprit. It is indeed the chatbox of our new flashaholic forum... i get that sound when it fails to update the chatbox due to non-connection.
What a false alarm. Thing is, at low volumes it sounds like it came from the hard disk considering that I wasn't using external speakers or headphones.

btw, I did mute the sound wondering if the sound came from my speakers. And I didn't hear it during that time. In my almost 2 decades of using computers, I've had two hard disks die on me... silently. One of them had just started clicking and clicking the moment I started it and it was already dead by then. So absolutely no pre-warning.

This post has been edited by MetalZone: May 15 2010, 03:20 PM

Edited: Problem Solved!

This post has been edited by lilko: May 15 2010, 07:04 PM

I think, the first thing you do if you run into ANY problem is NOT to resort to the Windows methodology to reformat and reinstall the OS. Crashes / hardware failure sometimes do get logged and there are ways to check these logs even tho you cant boot into OSX. Reformating = lost of logs.

It is highly unlikely caused by Steam either, because millions of us are using it without it causing OS X to die. If you did a clean install and it still doesn't boot, means its a hardware problem most likely. OS X is not Windows XP.

Step 1. Call Applecare (if on warranty)
Step 2. Follow their instructions, they will teach you how to diagnose

If not on warranty (white mac = macbook?), you can call one of the local Apple Repair centers, Sapura or VR tech. Describe the problem to them and maybe ask for a quotation (how much to diagnose + repair + parts etc).

This post has been edited by frega: May 15 2010, 07:23 PM

yup, so far i haven't installed anything that could bring my mac down. there are buggy softwares yes, but uninstalling always did the trick for me

Hi to all.

I was referred to this link to post my Macbook problem. Hopefully some sifu out here can assist me.

For the past 6 months. My Macbook's USB ports have been experiencing cut-off when I plug in my mouse and external HDD. The USB ports have loosen/widen to an extent that by merely touching the USB cables, it will cause the connection to cut off.

I have asked the local Mac distributor to quote for the repair of the USB ports. The quoted price is way too expensive. RM 1800++ (with exchange of faulty logic board). RM 4000++ (without exchange of faulty logic board). I was informed that the USB connector are built in together on the logic board.

I have also tried fiddling with the USB connectors inerts, the spring like plate that (in my opinion) secures the USB inserts in place. It seems to help but after a while, everything loosens up again.

Can anyone advise if I can get this repaired or service at any computer shops in KL?

Thank you.

@KL333
please contact our fellow forum member "wei" via PrivateMessage.

Will do. Thanks.

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Added on May 18, 2010, 6:04 pmWill do. Thanks.

This post has been edited by KL333: May 18 2010, 06:04 PM

Already replied your email, do check.