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Hardware Mac servicing, emergency tips, General knowledge on Mac issues

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dvlzplayground
post Oct 27 2009, 06:22 PM

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i had a similar problem before... faulty GPU. hence, new laptop ;p
dvlzplayground
post Oct 27 2009, 07:01 PM

Web developer Nadzim.com
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QUOTE(xjukie @ Oct 27 2009, 06:31 PM)
no startup sound, i think lcd got no problem maybe the mainboard/gpu
*
i think if lcd got problem, still got startup sound

dvlzplayground
post Oct 28 2009, 07:09 PM

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im very upset with my macbook pro right now sad.gif. need help from u guys... ive talked about this in some posts but so far i havent got a solution yet. i think its best 4 me to tell the whole story.

1. i had a 160gb HDD in my MBP, with leopard 10.5.8 installed.
2. i used Disk Utility to Restore the contents to a new 500gb HDD i bought and then swapped the 500gb into my MBP.
3. from the cloned 10.5.8 copy...i upgraded to snow leopard 10.6, then installed the 10.6.1 update
4. everything was fine, but after a few days, i started to experience hard drive lag. seems like im getting horrible disk read. e.g. when copying files to an external, the transfer freezes a lot, but still continues. but then the freeze would cause the whole system to lag as well.
5. Performance Update 1.0 was released, but after installing it, it doesnt seem to fix anything.
6. i figured that the problem is snow leopard, so i copy my new files (those after the cloning), and erased the 500gb hdd.
7. now this is quite weird but im not sure if its relevant. my plan was to do a fresh install of SL on the 500gb hdd and then transfer my files from the original 160gb hdd (which still contains everything). i inserted the SL DVD (the UTD disk) but i got an error that said Mac OSX cannot be installed on this volume. the 500gb is indeed journaled HFS and GUID partition scheme. this also prevented me from using disk utility to Restore from the old 160gb hdd.
8. so i swapped the 160gb hdd back in and i booted into 10.5.8 with no problems. i launched disk utility (the one in OSX, not on the DVD) and tried to Restore its contents onto the 500gb. It didnt work..i forgot whats the error. So i used SuperDuper! to clone instead and it worked.
9. swapped back, and booted into 10.5.8 on the 500gb. basically im back at #2. however this time i decided to not install SL and the performance update.
10. things were fine, but after a few days, its like in #4 all over again.

***

11. so my first attempt was to boot into the SL DVD and did a Repair Disk. no improvement.
12. booted back into leopard and did a Repair Disk Permission. for some reason this did the trick. the hard drive lag issue was gone, but only for a few hours. when it started to lag again, i did a Repair Disk Permission again, but this time it didnt solve anything.
13. i tried to use time machine to backup my stuff to another 500gb hdd i had. the transfer was very slow as well, and lagging like hell. the thing is, my whole system would lag during the transfer. cancelled it.
14. i used TechTool Deluxe included in my ACPP and did a scan. everything passed, but i skipped the "surface scan". it took too long...after 1 hour it was just around 4%, so i estimate that it would take 25 hours to complete. is this normal?

***

is it possible that i got a faulty 500gb hdd?
dvlzplayground
post Oct 28 2009, 08:13 PM

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what does the Surface Scan do actually? in the 4% there were no errors..its just very slow.

hmm if i were to get a replacement HDD...meaning i need to ask the shop to transfer my stuff from this one to the new one rite? i imagine it'd take forever to do that due to the lag. even transferring to my external was damn slow.

i left my mac on for the transfer for like 5 hours (i went to sleep), woke up to find it only managed to copy 18gb. out of the total 150gb of files i have. before, the cloning took only about 3+ hours for 130gb.
dvlzplayground
post Oct 28 2009, 08:44 PM

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i think what i'd do now is copy my 250gb external (2.5") to the other 500gb external (3.5")... then clone my current system on the 250gb (which is my stock hdd...dont ask why i downgraded to 160gb ;p) n just use that for the time being :S. will try to get a replacement 2moro... thanks!

transferring from the 250gb to the external 500gb is fast. both are connected thru USB.

This post has been edited by dvlzplayground: Oct 28 2009, 08:45 PM
dvlzplayground
post Oct 28 2009, 08:46 PM

Web developer Nadzim.com
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what is RMA? haha.

but is there such a thing as a faulty hard drive that works, but slow?
dvlzplayground
post Nov 25 2009, 10:14 PM

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QUOTE(thepan @ Nov 24 2009, 07:29 PM)
really?
so it means that I have to use IDE HDD instead of SATA one then?
I'll let u know if I'm interested. Not this year maybe tongue.gif. I have to go back to my country for 2.5 months tongue.gif
*
the HDD is SATA. the optical drive is IDE. it doesnt have to be the same


Added on November 25, 2009, 10:15 pmand the 1st-gen MBP with ATI x1600 is also the same thing. SATA HDD but IDE optical drive

This post has been edited by dvlzplayground: Nov 25 2009, 10:15 PM
dvlzplayground
post Nov 30 2009, 10:38 AM

Web developer Nadzim.com
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couldn't be software problem right...?
dvlzplayground
post Dec 5 2009, 02:05 PM

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QUOTE(momochi zabuza @ Dec 4 2009, 07:13 PM)
The titles says it all, but the picture below will display all >_<

[attachmentid=1338781]

anyone experiencing the same problems? Still can display all thing but with that stripes la. irritating.

and after some 30 minutes, it's gone. now.. it's gone already the problem.
*
are the stripes permanent? probably the display cable

QUOTE(M@Y @ Dec 5 2009, 02:00 PM)
Hi, i've been using Windows all these days and today when i plug-in my Canon camera into my Macbook, it won't get detected. I'm still learning though. Please advise.
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launch iphoto. it should try to import ur photos i think. why dont u juz take out the memory card?
dvlzplayground
post Dec 5 2009, 04:16 PM

Web developer Nadzim.com
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QUOTE(M@Y @ Dec 5 2009, 02:12 PM)
Thank you very much. Importing pictures right now smile.gif
*
you're welcome. in iPhoto u can go to Preferences, n in "Connecting camera opens:" set as iPhoto. IINM Image Capture it auto imports everything. can some1 confirm? my sis borrowed my camera so i cant try tongue.gif

QUOTE(momochi zabuza @ Dec 5 2009, 02:21 PM)
Not permanent. after some 20 minutes it go away. So my display hinge has a problem ?
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oic. probably best u bring in for service. still got warranty?
dvlzplayground
post Dec 6 2009, 02:22 AM

Web developer Nadzim.com
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QUOTE(momochi zabuza @ Dec 5 2009, 04:33 PM)
now in covered ACPP. Should I wait it to become more critical? at the moment have too many things to do. Last 6 month already change battery, have to wait for a month >_< is that a normal turn over? oh my battery health fallen to 75% recently.
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no need to wait until more critical...but if u need it for ur work then no choice lah..hv to wait n pray it doesnt get more severe


QUOTE(M@Y @ Dec 5 2009, 09:31 PM)
Does Mac need Diagnostic Software like those in Windows, CCleaner and Registry thingy? The Disk Utility... Is it the one? Or only when the disk got problem use it? Please advise sad.gif
*
there's an app called Onyx that kinda cleans up ur Mac...but i dont use it anymore..doesnt seem to give me any benefits tongue.gif. there's no such thing as registry in OSX so u dun have 2 worry about that. actually u dont have to worry abt anything... OSX is pretty smart in keeping itself in good condition (e.g. auto defrag).

yes disk utility is only for disks. the one in OSX is normally to fix external drives though. u'll need the one on the OSX DVD to fix internal drive (or another mac)

QUOTE(ed0gawa @ Dec 6 2009, 01:03 AM)
Seems like my fan stopped spinning ....

Tried removing my battery and hold the power button for 5 sec, seems to do nothing, so can i assume that it is hardware failure?
*
seems like it

dvlzplayground
post Dec 8 2009, 06:53 PM

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QUOTE(momochi zabuza @ Dec 8 2009, 04:14 PM)
didn't know what I've did but the problem gone away. but if there's significant thing happen, there's a power surge yesterday and the laptop turned off, even though there's a full battery power. ever since then, the stripes gone away.
*
i guess u're just a lucky person smile.gif
dvlzplayground
post Jan 14 2010, 09:21 PM

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QUOTE(hackwire @ Jan 14 2010, 07:08 PM)
my macbook white have alot of static charges and its painful when spark my hand on the keyboard. should i send it back for repair or it won't harm anyway?
*
eh i thought only the aluminium models got this problem. try using the three-pronged extension cable plug thing (sorry i dont know what's the name haha) instead of plugging the power brick to the outlet. the longer one got proper grounding
dvlzplayground
post Jan 28 2010, 01:38 PM

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QUOTE(RabonnProxittfts @ Jan 28 2010, 10:46 AM)
aiya,dun hantam me la boss sweat.gif

i admit it was my mistake for not using the adapter and there's a important files on my desktop
as i juz received it recently,forgot to back up sad.gif

i'll try the dvd,will update u soon,thanks man!!


Added on January 28, 2010, 12:08 pm
i have tried the "Repair Permission", but it also doesnt work  sad.gif

how to make a data recovery form another machine? do i have to take out the harddisk?
can i still get back my files if i use "Archive & Install" features?
*
im assuming u're using the new macbook with no firewire, so yeah u need to take out the harddisk. put it in a sata-to-usb casing, n copy ur files to another computer 1st.

"achieve & install" wont delete ur files, but ur problem might wont go away too. i guess it's worth a try, but do what i said in the above paragraph first to be safe.

n this time remember to keep the power plug on. there's a battery charge indicator up there, pay attention to it.

about backup, even if u dont have another hard disk to backup to, juz copying over important files on a thumbdrive would suffice. as long as u have a copy of ur data. for data that u wont need to change/edit, burn them on DVDs. those are cheap
dvlzplayground
post Feb 3 2010, 11:37 PM

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QUOTE(uberific @ Feb 3 2010, 11:24 PM)
I have some question, need clarification from pros here

1) Let say if you installed windows xp using virtual machines such as VMware Fusion 3 on the mac, can it support NTFS file system?

2)If I just bought a external HDD, should i reformat it first using the apple disk utilities to FAT32 before using? What are the capacity limit in reformatting it?

3)Let say i wanna reformat my hdd to fat32 and wanna work with my windows xp in another machine, is it just reformat or have to set the MBR in the disk utility.app?

4)Can I partitioned my external hdd to 2 parts? one is fat32 and one is hps+; and still useable in both windows and mac platforms??

I hope someone can clarify this to me.. my curiosity been bugging me...

Thanks in advance
*
1) if i remember correctly, yes
2) yeap format to fat32 1st. i dont think got capacity limit. the limit of fat32 format is u cant store a single file that's bigger than 4gb
3) haa good question, im not sure myself. last time i accidentally format as MBR, it wont show up on my frens PC. it did when i changed to GUID. but then when i plug the same drive on my sis PC, it wont show up until i format to MBR. im confused too sad.gif
4) can

guys i got serious question. my friend's MBP got something stuck in her DVD drive, n since im not around i told her to just send to machines (not sure where,forgot to ask). the MBP is running fine la, no software problems or whatsoever, juz the dvd drive got something stuck inside. not a big problem.

but after they 'repaired' it, turns out that they formatted the hdd. i have no idea why. all her data is gone now. her works, photos (she juz came back from a UK trip..now all photos gone) all gone. this is very stupid of them. is there any way to ask for compensation? i think they absolutely have no right to format it...especially when the problem was strictly hardware. i've worked at an apple reseller before and we always create a backup for customer if we had to reformat the hdd. but this they didnt even bother to, didnt even tell my friend they're gonna format it. and the worse thing is, they dont even have to but they did anyway. this is insane.

hope u guys can help me out here

This post has been edited by dvlzplayground: Feb 3 2010, 11:38 PM
dvlzplayground
post Feb 4 2010, 11:09 PM

Web developer Nadzim.com
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QUOTE(wei @ Feb 4 2010, 10:48 AM)
I bet your friend never bothered to read the terms.

user posted image
*
that's the point... "should it be necessary"
dvlzplayground
post Feb 5 2010, 12:01 AM

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something stuck in dvd drive need to reformat?

car headlight broken, need to change engine?
dvlzplayground
post Feb 5 2010, 10:39 AM

Web developer Nadzim.com
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i know, i asked here wondering if anyone experienced the same thing n managed to get some sort of compensation. i nvr said 'please find the files for me' or anything cuz that'd be stupid dont u think?
dvlzplayground
post Feb 5 2010, 11:51 PM

Web developer Nadzim.com
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if someone answers yes to my ques, automatically its a yes to ur ques

i think "yes there is a way" = "yes i managed to get compensation on similar case"

anyway, point taken. thx

This post has been edited by dvlzplayground: Feb 5 2010, 11:52 PM
dvlzplayground
post Apr 10 2010, 02:19 AM

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QUOTE(pukarix @ Apr 9 2010, 08:47 PM)
after more than 3 years.. my mb pro died on me...

i think its d logic board or mayb d graphic card.. d laptop turns on, but screen continues to be black as if nothing happens.. n the white light on the latch button hangs..

i hope u guys know what i mean.. mine is the old mb pro.. which has a button to open the screen.. not the unibody ones..

any one knows how much it would cost? any suggestions on where to repair it?

apple care expired... so any suggestions?
*
i had the same problem with my previous MBP...GPU problem. only way is to replace the GPU...which in notebook terms it's replacing the logic board...together with CPU n everything.

the cost for a new logic board, with the same already-outdated specs was around rm3000..not including shipping n labour. 3k for old spec stuff...u can get a new laptop with better specs for 3k after 3 years

so it's time to get a new machine bro...

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