You'll need to repartition and restore the Mac OS. Drop us an pm for the service if you need it.

hello guys,

Need your advice here on my Macbook pro 13" mid 2010 model.

Recently my MBP hangs very often, like 1-2 times in a day. It's not the typical GSOD or spinning beach ball. it just hang with blank screen.

my current setup is mbp connected to dell 23" external monitor via miniDP cable. whenever it hangs, the screen will be totally blank on both MBP itself and the external monitor. sometimes it hangs with white blank screen, sometimes it's black, and other colour. trackpad/mouth and keyboard are not responsive during that time. there is no log or whatsoever, and the only thing i can do is a hard restart.

on average it hangs once in a day, started like 4-5 days ago. i've tried resetting the PRAM and SMC but it's still the same.

Can someone please advise what to do here?
thanks in advance!

hi all.

just bought a 2nd hand macbook pro 13" 2012 mid..

currently it install with os x 10.8.5...how do i know which os x it installed?

what is the difference between all these os x lion, maverick, yosemite ??

so can i upgrade my os x now with the current installed..

sorry, new to macbook pro os...been wanted one since uni time hehe

Hello. Just bought a brand new macbook pro retina 13.used for 3-4 months only.

When i used imovie to edit videos, there was some serious fan noise coming out of the device. This worried me a bit. Is this normal?

Im a serious multitasker so i run many apps at one time. Suddenly it forces shut and restarted. Wrote something like the first post on this thread. I read the first aid and did the disk utility, it says the disk is fine. I haven't bought any antivirus yet and i download a lot of pdf n music from online, could this be the cause?

And wht type of antivirus suitable to buy thts not gonna burn my purse?

Thank you so so much!

Looks like you've pushed your Mac too hard that it overheat and rebooted. Video editing are resource hungry task. If you doing video editing, try to quit other task and ensure the working environment have good air flow, better if air conditioned. It's normal when you run heavy processing work that the Mac heat up. That will lead to system fan spin up, hence the loud noise. If that still doesn't cool the Mac down enough, the system will shutdown or reboot to prevent any hardware failure. In short, that is normal.

But if you face that frequently even not doing anything much, we suggest you send your unit to Apple Authorised Service Centre for a check.

just wanted to share my experience:

My MBP is late 2011 model, 15 inch.
One day, it crashed and won't boot up.
One of the symptom is having white horizontal lines at the apple logo screen.
this actually happened before, but i managed to revived it.

this time, it can't be revived, so i sent to Machines at KLCC for diagnostics.
turns out the Main Logic Board (MLB) rosak last week, but is covered by Apple Extended Warranty
also, diagnostic shows that hard disk and right subwoofer also kaput. so need to pay for those.

total service including gst: RM678
now still waiting for the spare parts to arrive...

Anyone with a macbook air? May i ask if the head of your magsafe charger gets hot while charging?

It will get warm where it's fine if you touch it.
If it's burning hot that you dare not touch then it's not normal. Please get both the charger and Mac a good check it could be a sign something not right.

Yup it's burning hot alright. And there are black marks around the charging port on both the laptop and the charging head. It has been like for a while now but i brushed it off as normal . I'm afraid that it could mess up something inside the laptop itself but thank god it is still under warranty. Do you know where i should go? Can i just bring it into any apple reseller or are there dedicated stores for things like this?

hi all..wan to ask

macbook pro 13" mid 2012..wan to upgrade RAM..which ram model should i looking for ? default is 2G x 2...wan to upgrade to 4G x 2= 8G...is it ddr3 something ?

and possible to upgrade to 16G ? any user with this macbook and RAM ?

my macbook air 13 early 2015 has loose hinge issue on screen...send to repair they wont let it repair under warranty coz some dent...are they have right to take back their warrant if got dent issue?

Dent = physical damage = cause by user = not a manufacture defect.

Warranty is to cover manufacture defects only. Unless you have a solid proof whatever defects you facing are not caused by the impact.

the manufacture defect was the loose hinge and i read some review most people got effected...

so later if i got prob with touch pad, battery so no more coverage for my macbook?or still covered..

Try calling AppleCare and talk to the advisor see what they say.

Normally 1 user-caused defect will void the entire warranty. The warranty doesn't work as part by part like PC Desktop.
As suggested by wei, it'll be best for you to ring up AppleCare and talk to them. Negotiate with them and who know what they can do for you I always have good-ending experience with AppleCare, although there are 2-3 times i have to ring them back few times to kpkb a bit before they provide me the services i'm eligible to.

Hi,
I have Macbook Pro 13 Mid 2010. The problem i am facing now is unable to power up the unit. Adaptor have green lights on it. Before it went dead on me, the fan was spinning very loud. Once i switched it off, i am unable to switch it back on. Any ideas what seems to be the problem? Logic board? Thank you.

i will try apple care..thanks for helpin...

is it really worth it to get the applecare protection plan?

That depends which model of Mac. Worthy for most portables model. Most parts are not cheap. Also weight in how long you going to keep the unit.

Hi..recently i found out a problem~~I m using macbook pro mid 2009..i was format my macbook yesterday..like usual, shut down macbook, then turn on then hold Option key, in boot menu there, i realize that i using my build in trackpad, cursor can move, but i cant click anything..wat happen, can teach me how to do?