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Travel MAS (Malaysia Airline System), Discussion, Q&A, and others

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AngelLingLing
post Oct 11 2013, 12:05 PM

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QUOTE(torres09 @ Oct 11 2013, 09:05 AM)
Anyone tried online checkin for MAS? Been trying since midnite till now, is unavailable.
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got only 48 hours ahead can check in....
Putraskyline
post Oct 11 2013, 12:06 PM

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QUOTE(torres09 @ Oct 11 2013, 09:05 AM)
Anyone tried online checkin for MAS? Been trying since midnite till now, is unavailable.
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Check In using MH Mobile just 5 min ago, no problem.
ryan18
post Oct 11 2013, 01:00 PM

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QUOTE(zeipher @ Oct 11 2013, 11:10 AM)
Hi all sifu sifu here,

I check the air ticket to Melbourne for MAS. How come the surcharge so expensive ar? More expensive than the air ticket itself  shocking.gif

1 Adult:        MYR 608.00
Surcharges:  MYR 822.00
Taxes:          MYR 330.00
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most of it is fuel surcharge MYR790,insurance only $32.
now airlines make more money on surcharge than base fare it seems
Stuffi
post Oct 11 2013, 08:59 PM

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I bought 4 return tickets to Siem Reap without logging in with my acc (bought as a guest).

What's the earliest time to select seats? My tickets are due next July.
MilesAndMore
post Oct 11 2013, 10:16 PM

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QUOTE(Stuffi @ Oct 11 2013, 08:59 PM)
I bought 4 return tickets to Siem Reap without logging in with my acc (bought as a guest).

What's the earliest time to select seats? My tickets are due next July.
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You can select your desired seats now, but you will have to pay for this service, assuming your tickets are deeply discounted or normal discounted tickets. Alternatively, you can check-in online 48 hours before your flight and you can choose your desired seats.

Stuffi
post Oct 12 2013, 03:18 AM

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QUOTE(MilesAndMore @ Oct 11 2013, 10:16 PM)
You can select your desired seats now, but you will have to pay for this service, assuming your tickets are deeply discounted or normal discounted tickets. Alternatively, you can check-in online 48 hours before your flight and you can choose your desired seats.
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I don't see this under My Bookings there. There's not even the option to allow me to change the date/name. Is there something wrong with the website?
MilesAndMore
post Oct 12 2013, 11:50 PM

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QUOTE(Stuffi @ Oct 12 2013, 03:18 AM)
I don't see this under My Bookings there.  There's not even the option to allow me to change the date/name. Is there something wrong with the website?
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You can change the your flight online via the manage my booking tab on www.malaysiaairlines.com. But to change the traveller's name is not allowed.

Should you did not reserve your seat during the booking process and you would like to reserve one now, you will have to call their call centre.
skystrike
post Oct 13 2013, 10:27 PM

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i want to ask one question...just booked ticket to london....the problem is i put the wrong passport number in my information on ticket booking...it is ok or valid? did i need to inform MAS to change to the correct passport number?
fookie
post Oct 13 2013, 10:35 PM

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I have a question. I bought 2 tickets to Taiwan last 3 or 4 months ago. I'll be flying off tomorrow midnight. I bought the ticket (return) without taxes which is only about 190 ringgit per person. Question is will I get charged for taxes when I board or check in my luggage? I've already done online check-in and they said mobile confirmation is not available. Please see our customer service before boarding. sad.gif
MilesAndMore
post Oct 14 2013, 12:27 AM

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QUOTE(skystrike @ Oct 13 2013, 10:27 PM)
i want to ask one question...just booked ticket to london....the problem is i put the wrong passport number in my information on ticket booking...it is ok or valid? did i need to inform MAS to change to the correct passport number?
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Shouldn't be a problem. Just get the check-in agent to update your passport details will do.


QUOTE(fookie @ Oct 13 2013, 10:35 PM)
I have a question. I bought 2 tickets to Taiwan last 3 or 4 months ago. I'll be flying off tomorrow midnight. I bought the ticket (return) without taxes which is only about 190 ringgit per person. Question is will I get charged for taxes when I board or check in my luggage? I've already done online check-in and they said mobile confirmation is not available. Please see our customer service before boarding. sad.gif
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You've checked in! So you have nothing to worry about. Just go to the bag drop counter and get your paper boarding passes from the check-in agent. Have fun in Taipei and don't forget to bring umbrellas. It rains a lot in Taipei from October to April.

fookie
post Oct 14 2013, 07:47 AM

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QUOTE(ceveori @ Oct 14 2013, 12:53 AM)
WOW RM190/ pax for MAS to Taiwan  thumbup.gif ?? Dude how you get the deal  rclxms.gif
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When I bought that time there's this glitch I guess. They didn't include the tax and surcharge. Even to Tokyo also about 190ringgit only. But a few hours after buying my ticket, I went back and recheck the website, they've already include the tax. So I guess I'm pretty lucky. Fingers crossed they won't collect the surcharge and tax from me before boarding. Lol
torres09
post Oct 15 2013, 09:04 PM

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QUOTE(bonzaimy @ Mar 29 2009, 12:27 AM)
this is what you have to know. In every airlines(probably as far as i know), if you want to buy a ticket, the return ticket is way more cheaper than a single way ticket. This is common

I just want to complaint about their food.economy food is quite bad from last time. Plus, some of the local stewardess looks like they dont want to layan you compare to the the crew that they hire from other country like japan,italy and buenos aires. really arse hole la our local crew
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agree on the food part. the omelette i had for breakfast recently was OMG....
but on the FA part, i think the local FAs are equal if not better than their foreign FAs. my experience la.... smile.gif
keii-kun
post Nov 10 2013, 11:26 PM

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apparently for MAS, buying a one way ticket could be cheaper for SIN-KUL-SIN....
cheapest SIN - KUL is $75 (MH603)
cheapest KUL - SIN is RM130+ (MH623) that is with luggage 30kg and no ccard fee , debit card fee , convenient fee etc etc
SUSK.H.A.I
post Nov 11 2013, 08:02 PM

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MAS wheelchair service are really terrible nowdays doh.gif ,they promised at us that we will get wheelchair during ticket booking but in the end we dont get it at all.Poor my grandmum have to walk very far to luggage claim area. sad.gif

This post has been edited by K.H.A.I: Nov 11 2013, 08:03 PM
TSOM
post Nov 15 2013, 05:38 AM

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where is the latest edition of the World of Riches for Enrich?? sad.gif
Argiope
post Nov 19 2013, 02:11 PM

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Have you guys faced any problem in having your Enrich points credited to your account when you travel with partner airlines? Other than the redeem missing miles option and useless calls/emails made to the lousy MAS customer service, did you have to travel to their office? And did that help?

Their service is seriously much worse than SQ's KrisFlyer.
TSOM
post Nov 20 2013, 10:32 PM

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QUOTE(Argiope @ Nov 19 2013, 02:11 PM)

Have you guys faced any problem in having your Enrich points credited to your account when you travel with partner airlines?
Other than the redeem missing miles option and useless calls/emails made to the lousy MAS customer service, did you have to travel to their office? And did that help?

Their service is seriously much worse than SQ's KrisFlyer.
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I have lots of problems with that!! I called them 5 times liao ... only got 1 section credited, still got 4 sections missing!!

They keep saying you cannot call directly to Enrich; must go through someone else on the phone, and then they forward our queries to Enrich!! So damn annoying!! They promised to call me 2 times liao.. still no news!! vmad.gif vmad.gif vmad.gif
Argiope
post Nov 21 2013, 02:40 AM

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QUOTE(TSOM @ Nov 20 2013, 10:32 PM)
I have lots of problems with that!! I called them 5 times liao ... only got 1 section credited, still got 4 sections missing!!

They keep saying you cannot call directly to Enrich; must go through someone else on the phone, and then they forward our queries to Enrich!! So damn annoying!! They promised to call me 2 times liao.. still no news!!  vmad.gif  vmad.gif  vmad.gif
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Lol, i feel you. They ddly until 6 months later then say your travel date more than 6 months become invalid, cannot credit the points.
TSOM
post Nov 21 2013, 03:37 PM

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QUOTE(Argiope @ Nov 21 2013, 02:40 AM)
Lol, i feel you. They ddly until 6 months later then say your travel date more than 6 months become invalid, cannot credit the points.
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you didn't argue with them?? sad.gif

Now all my segments are more than 6 months liao ... I told them, I sent my application before 6 months after my flights.

In fact, I sent 2 times (before 6 months) and called 2 times for another 4 segments!! Until now still missing 4 segments. sad.gif
All my segments are One-World partner.

I wish my credit card points could be transferred to Qatar Privilege Club, then I wouldn't stick with MAS liao.

This post has been edited by TSOM: Nov 21 2013, 03:37 PM
TSOM
post Nov 21 2013, 03:40 PM

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The Enrich World of Riches for Nov-Jan still not out... sad.gif

how to redeem?? vmad.gif

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