Average load is very bad.

Yes. Give them 48 hours. But these days they are quite fast.

No. Let say you bought the ticket but did not board the flight, no miles will be awarded.

You have to check the class booked for your ticket. If it is a discounted ticket, you'll only get 50% of the actual mileage flown.


Normally you'll get better deal if you redeem a ticket to somewhere further...

MHPromo is definitely 50%. MHBasic is 50% - 70%. Anyway, you can check your booking class on the flight itinerary MAS sent to your mailbox.

For more information, please refer HERE.

Is it a separate ticket (Penang - KL) or one ticket (Penang - KL - London) ? If it is one ticket then the check-in agent will automatically help you to check-in your luggage all the way to London. If you're travelling on a separate ticket, you will have to request to the check-in agent to check-in your luggage all the way to KL.

Correct name is Oneworld.


To to give those people a peace of mind that they will surely get their desired seat even if they check-in late.

Of course you can as long as window seat is still available.

You can select your desired seats now, but you will have to pay for this service, assuming your tickets are deeply discounted or normal discounted tickets. Alternatively, you can check-in online 48 hours before your flight and you can choose your desired seats.

You can change the your flight online via the manage my booking tab on www.malaysiaairlines.com. But to change the traveller's name is not allowed.

Should you did not reserve your seat during the booking process and you would like to reserve one now, you will have to call their call centre.

Shouldn't be a problem. Just get the check-in agent to update your passport details will do.


You've checked in! So you have nothing to worry about. Just go to the bag drop counter and get your paper boarding passes from the check-in agent. Have fun in Taipei and don't forget to bring umbrellas. It rains a lot in Taipei from October to April.

Only if you are booked into an eligible fare class. Some deeply discounted Qantas Airways economy class ticket may not be eligible for Enrich miles accrual.


Some economy class ticket will only earn 25% of the actual miles flown.

Oh yes. You definitely do as the booking code Y is a full fare economy class ticket.

If you usually booked the promo fare (domestic flights only) between 2009 - 2011, then you didn't loss much as all promo fares for domestic flights weren't eligible for mileage accrual.


a) 1 unique membership number for everyone. You can only earn Enrich miles for your own ticket booked under your own name. And yes, you should get your wife an Enrich membership too.

b) If you missed your flight, you will earn no Enrich Miles. Enrich Miles is credited ONLY after you have completed the flight.


Not quite so. If you have already checked-in but you missed the flight, no miles will be awarded.


Miles award is actually based on boarding. If you did not board the flight, you would not be eligible for any miles.


Most booking classes (most codes even for EY) are now eligible for Enrich miles accrual. Yes, even the deeply discounted ticket will now also earn you Enrich miles but at lower rate (50% of the actual miles flown). Basically any ticket purchased directly from MAS (even if the total return ticket cost you just RM200 or so) or travel agencies (not tour group related) will earn you Enrich miles

This post has been edited by MilesAndMore: Apr 8 2014, 11:30 AM

Generally it is like below but exceptions apply of course:
MH Flex: 125%
MH Smart: 100%
MH Basic: 50%-70%
MH Promo: 50%

Anyway, most important is the booking code you are booked into:
First (F or A): 200%
Business (J or C or D or Z): 150%
Economy (Y or B or H): 125%
Economy (K or M): 100%
Economy (L or V or S): 70%
Economy (N or Q or O): 50%


Yes. Indeed it is and it is not a unique practice. For instance, Cathay Pacific Asia Miles members will still be able to earn miles on most deeply discounted economy class ticket (CX or KA flight) but if you were to use your other FFP to earn miles from that ticket, say MAS Enrich, no miles will be awarded.

No. Has always been operated by a 3-class B777-300ER.

Yes. You can either call to ask them to update your passport details or you can update it yourself at the check-in counter. You may also try to update your passport details yourself when online check-in opens.

MAS does allow change of traveling date irrespective of your travel class. There will be penalty and you also have to pay for fare difference (if any). This can be done by calling their call centre.

Yes you can