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 Seagate 7200.11 hard drive firmware woes, Barracuda 7.11, FW:SD15, 1.5TB/1TB/500GB

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Vanquish
post Feb 7 2009, 10:11 AM

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QUOTE(spanker @ Jan 14 2009, 01:38 AM)
Here's a firmware to patch the SD15 to SD1A

http://seagate.custkb.com/seagate/crm/self...sp?DocId=207951

Download the appropriate ISO file for your drive model, burn it onto a CD (or a USB key if you know how), reboot and if your drive is still detectable, flash it accordingly.

It is not known if the firmware will stop the bricking issue (BSY/LBA0) or cause other issues, but I have successfully flashed the firmware to SD1A on my remaining ST3500320AS, and it has been running for 10 minutes now.

Firmware does NOT fix BSY state drives, I don't know about the LBA0 drives.
*
I have 2 units of the same exact model that you have, spanker, and it has been operating normally for the past 5 months or so... I haven't updated the firmware to SD1A yet, I am pondering on whether if I should...
vearn27
post Feb 7 2009, 10:21 AM

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Sigh, only recently I found out about this news. Initially, my first unit of Seagate 500GB 32MB returned to shop for 1 to 1 warranty within a week as I'm experiencing problems with bootup and formatting. I guess my first unit was bricked doh.gif

Now I having one in my home workstation that I stored most of my data and HDs. I wonder would it survive before I come back from HK to get another HDD to backup all >.<
Vanquish
post Feb 7 2009, 09:22 PM

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QUOTE(chimera @ Feb 6 2009, 11:01 AM)
therefore, if ur model number is listed as one of the potentially affected drives BUT ur serial number is not then u dont hv to update ur firmware...
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Wait, how do I know that my HDDs are affected according to the serial numbers? I've used the "Drive Detect" software to check, but I don't see anything that tells me that my HDDs are affected...

All I get is this:

Model: ST3500320AS, Serial: 9QMXXXXX, Firmware: SD15, Attached: Yes
Model: ST3500320AS, Serial: 9QMXXXXX, Firmware: SD15, Attached: Yes

So, which part of the info above tells me that my HDD is affected? blink.gif
Terence573
post Feb 8 2009, 12:29 AM

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Does the 400GB affected as well?
nazseha
post Feb 8 2009, 02:53 AM

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swt...my HD got Eeeeeek Eeeeeek sound when running...

is it the sign? lol
mitodna
post Feb 8 2009, 03:44 AM

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QUOTE(Vanquish @ Feb 7 2009, 09:22 PM)
Wait, how do I know that my HDDs are affected according to the serial numbers? I've used the "Drive Detect" software to check, but I don't see anything that tells me that my HDDs are affected...

All I get is this:

Model: ST3500320AS, Serial: 9QMXXXXX, Firmware: SD15, Attached: Yes
Model: ST3500320AS, Serial: 9QMXXXXX, Firmware: SD15, Attached: Yes

So, which part of the info above tells me that my HDD is affected? blink.gif
*
check this https://apps1.seagate.com/rms_af_srl_chk/rm...check_index.jsp

I got one drive that is affected, but I updated the none affected drive, doh.gif
Vanquish
post Feb 8 2009, 04:03 AM

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QUOTE(mitodna @ Feb 8 2009, 03:44 AM)
check this https://apps1.seagate.com/rms_af_srl_chk/rm...check_index.jsp

I got one drive that is affected, but I updated the none affected drive,  doh.gif
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Thanks for the link, mate... notworthy.gif

OK, checked the link with my serial numbers already, none of my HDDs are affected... Phew... smile.gif
lucifah
post Feb 8 2009, 11:27 AM

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so, everyone keeps talking about thailand-made 1TB seagate hdd with SD15 firmware

how about those with the same firmware but is made in singapore? anyone experienced any failures yet?

i plan to send off my 1 month old 1tb hdd for rm 100. any takers? wink.gif
ericpires
post Feb 8 2009, 11:36 AM

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QUOTE(lucifah @ Feb 8 2009, 11:27 AM)
so, everyone keeps talking about thailand-made 1TB seagate hdd with SD15 firmware

how about those with the same firmware but is made in singapore? anyone experienced any failures yet?

i plan to send off my 1 month old 1tb hdd for rm 100. any takers? wink.gif
*
How bout 50 bux okay r ? hehe rclxms.gif
mitodna
post Feb 8 2009, 12:26 PM

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QUOTE(lucifah @ Feb 8 2009, 11:27 AM)
so, everyone keeps talking about thailand-made 1TB seagate hdd with SD15 firmware

how about those with the same firmware but is made in singapore? anyone experienced any failures yet?

i plan to send off my 1 month old 1tb hdd for rm 100. any takers? wink.gif
*
so cheap? good price
cschun86
post Feb 8 2009, 12:53 PM

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QUOTE(lucifah @ Feb 8 2009, 11:27 AM)
so, everyone keeps talking about thailand-made 1TB seagate hdd with SD15 firmware

how about those with the same firmware but is made in singapore? anyone experienced any failures yet?

i plan to send off my 1 month old 1tb hdd for rm 100. any takers? wink.gif
*
Interested brows.gif


davidbilly87
post Feb 8 2009, 02:03 PM

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QUOTE(mitodna @ Feb 8 2009, 04:44 AM)
check this https://apps1.seagate.com/rms_af_srl_chk/rm...check_index.jsp

I got one drive that is affected, but I updated the none affected drive,  doh.gif
*
finish my drive cry.gif cry.gif ...how now guys ..update firmware is it? now the firmware stable? cry.gif cry.gif
but i use half year already no problem yet rclxub.gif

This post has been edited by davidbilly87: Feb 9 2009, 03:56 AM
vanguish
post Feb 8 2009, 02:06 PM

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I think those who are using this drive should return it to the dealer...

Your data is at risk.

I got 21pcs last 2weeks, having them run in raid 0 mode...

most of my raid arrays failed now, losing most of the data...

i will screw the supplier this coming monday...
yangxi
post Feb 8 2009, 02:21 PM

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QUOTE(cschun86 @ Feb 8 2009, 12:53 PM)
Interested  brows.gif
*
If put in DVR system , than ok biggrin.gif
vearn27
post Feb 8 2009, 06:59 PM

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QUOTE(mitodna @ Feb 8 2009, 03:44 AM)
check this https://apps1.seagate.com/rms_af_srl_chk/rm...check_index.jsp

I got one drive that is affected, but I updated the none affected drive,  doh.gif
*
Just checked and my drive isn't affected. Felt relief at the moment. Thanks for the link biggrin.gif
Kidz1995
post Feb 8 2009, 07:29 PM

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im using seagate 500GB anyway..i dont know what is my firmware
please help me..i dont want my HDD broken !!
SUSspanker
post Feb 8 2009, 10:26 PM

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QUOTE(Vanquish @ Feb 7 2009, 10:11 AM)
I have 2 units of the same exact model that you have, spanker, and it has been operating normally for the past 5 months or so... I haven't updated the firmware to SD1A yet, I am pondering on whether if I should...
*
My suggestion:
1) Back up your data
2) Make sure you have all the tools necessary for restoration in case the HDD gets locked in BSY or LBA0 mode

QUOTE(vanguish @ Feb 8 2009, 02:06 PM)
I think those who are using this drive should return it to the dealer...

Your data is at risk.

I got 21pcs last 2weeks, having them run in raid 0 mode...

most of my raid arrays failed now, losing most of the data...

i will screw the supplier this coming monday...
*
It's not the supplier's fault, it's Seagate's fault. You'd think by now all these big corporations would have known how to cut costs intelligently by now, but that's never the case.
one_guy
post Feb 8 2009, 11:20 PM

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Can anyone here up the screenshot if your serial is not affected?
I check my serial but no result... This is OEM unit buy from AllnGap..
The earlier post i said that seagate support email me and inform that my drive is not affected..
How they so sure since the serial checker show no result... rclxub.gif rclxub.gif rclxub.gif
Or they just simply check my serial and come no result and then make the conclusion " Owh, don't worry. Your drive is not affected..." hmm.gif

Attached Image
vearn27
post Feb 8 2009, 11:29 PM

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This indicate the drive is safe?

» Click to show Spoiler - click again to hide... «


This post has been edited by vearn27: Feb 9 2009, 01:06 AM
one_guy
post Feb 9 2009, 12:27 AM

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QUOTE(vearn27 @ Feb 8 2009, 11:29 PM)
Since firmware upgrade not available for OEM units, I guess OEM's result wouldn't affect anything gua? unsure.gif
This indicate the drive is safe?

» Click to show Spoiler - click again to hide... «

*
Hey,hey...where u get that statement "firmware upgrade not available for OEM units" ??
I already told to seagate person that my drive is OEM..
But they still surely confirm my drive is not affected after they check the serial..
Wonder here whether seagate person "really" do their job to check my serial even they know my drive is OEM..
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