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 Seagate 7200.11 hard drive firmware woes, Barracuda 7.11, FW:SD15, 1.5TB/1TB/500GB

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doom89757
post Jan 15 2009, 11:16 PM

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Is it really terrible ar Seagate HDD now, no wonder they reduce warranty from 5 to 3 years
I wanna get a 1TB seagate HDD but now have some doubts, mayb time to go to WD
yojimbo512
post Jan 15 2009, 11:25 PM

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woa, kinda scary. To think I almost get 1 from a seller, but he din reply my PM. Got myself a Caviar Green instead.
Maybe that's why they're willin to let them go that cheap...


Added on January 15, 2009, 11:29 pmwoa, kinda scary. To think I almost get 1 from a seller, but he din reply my PM. Got myself a Caviar Green instead.
Maybe that's why they're willin to let them go that cheap...

This post has been edited by yojimbo512: Jan 15 2009, 11:29 PM
Wan
post Jan 15 2009, 11:37 PM

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Well, my 500gb just died a week back or so. 6 months old. Rapidshare and prawn stuff did most of the damage I bet. biggrin.gif ST3500320AS.. Glad it wasn't my PC's fault then. But because of my clever brain, I cabut all the wires, took everything out, and then put them back in, insert all the wires, but the PC can't start anymore. laugh.gif I miss my porns! sad.gif

Got back from work, turn on the pc.. HD gone. Kesian my bro had to be interrogated by me. laugh.gif

mad.gif vmad.gif
I'll stay away from Seagate after this. WD, here I come.. on hold till next month for my paycheck. sad.gif

This post has been edited by Wan: Jan 15 2009, 11:44 PM
mitodna
post Jan 16 2009, 12:27 AM

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ST31000333AS is this affected? Thanks
bryanyeo87
post Jan 16 2009, 12:31 AM

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hmm, looks like what i told some forumers months ago was dead hit on correct regarding the barracudas

all hdd's has a probability of failure, so its not only seagate mind you smile.gif

This post has been edited by bryanyeo87: Jan 16 2009, 12:32 AM
gregy
post Jan 16 2009, 12:41 AM

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QUOTE(poolcarpet @ Jan 15 2009, 06:40 AM)
Hi all,

I was directed here by someone who saw the more global forums discussing about this over at :
http://www.msfn.org/board/index.php?showtopic=128092&st=220

For Malaysians (in KL) who are affected by this stupid self-coma hard disk, I'm suggesting that we share and buy 1 unit of the HD Doctor for Seagate. That is known to be able to fix the hard disk without loss of data. There are people in UK + Canada who has confirmed that and I have also gotten a quotation from SalvationData.

I will be purchasing that very soon (before end of January - might delay to after CNY as the company is in China) but it's really costly. In order to recoup some of my costs, I'm proposing to fix other self-coma-ed hard disk for a small fee.

For those interested, please send me an email poolcarpet at yahoo dot com. Note that I am located in KL, Malaysia.

P/s: Anyone also contemplating to buy the HD Doctor? Just to avoid the situation where 2 or more people end up buying the same HD Doctor just to fix their single hard disk.

Thank you!


Added on January 15, 2009, 6:49 amBtw, for those affected, please try and goto:

http://www.msfn.org/board/index.php?showtopic=128514

and post the details of your hard disk to DerSnoezie - he/she is from Holland and is doing the world community a great service by trying to compile the list of all the failed drives and come out with enough numbers to proof that this is no random hardware failure.
*
To be honest, since there's such a software that is able to fix the issue, the world community (or at least Malaysia) should pressure Seagate into buying that blardy software and fixing the problem, or maybe appoint a service centre in each state or region and get the software for them. As individuals we shouldn't have to spend a dime to fix the manufacturer's problem. As a company with huge interests in protecting their brand equity esp in these tough times, they should spend (what should be considered peanuts to them) a bit of dosh in acquiring the software and putting the case to rest once and for all.

That's what I call a proactive company. Otherwise, if my 1TB fails I'd probably get your help to fix it, then I'll never touch Seagate for as long as I can use a computer.




tongyam
post Jan 16 2009, 12:44 AM

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since i m using the hdd/hdds as slave drive, hopefully no problem come for me, man...its 500gb doh.gif
Musafir_86
post Jan 16 2009, 01:00 AM

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QUOTE(Wan @ Jan 15 2009, 11:37 PM)
Well, my 500gb just died a week back or so. 6 months old. Rapidshare and prawn stuff did most of the damage I bet. biggrin.gif ST3500320AS.. Glad it wasn't my PC's fault then. But because of my clever brain, I cabut all the wires, took everything out, and then put them back in, insert all the wires, but the PC can't start anymore. laugh.gif I miss my porns! sad.gif

Got back from work, turn on the pc.. HD gone. Kesian my bro had to be interrogated by me. laugh.gif

mad.gif  vmad.gif
I'll stay away from Seagate after this. WD, here I come.. on hold till next month for my paycheck. sad.gif
*
-Hmm, good for you. Porn collection isn't something to boast about. shakehead.gif
Maybe this event will make you stop watching them anymore. nod.gif


Regards.
notystar_exe
post Jan 16 2009, 01:12 AM

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QUOTE(Musafir_86 @ Jan 16 2009, 01:00 AM)
-Hmm, good for you. Porn collection isn't something to boast about.  shakehead.gif
Maybe this event will make you stop watching them anymore.  nod.gif
Regards.
*
haha nod.gif


does ES is affected too?just curious!
zeronehza
post Jan 16 2009, 01:25 AM

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im using 1TB sd15 and 1.5TB (not check about firmware version yet)

1tb im using about 3 months, 1.5 about 2 weeks...
let's see what happen then. if true happen. i will ban seagate in my choice:P
kurogane
post Jan 16 2009, 05:13 AM

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People need to stop being too paranoid. So far only proven that drives with the SD15 firmware has this problem. If you're using a ST31000333AS, then it's okay. You can actually see this in the list of failed drives they're collecting in the MSFN forums here http://www.msfn.org/board/index.php?showtopic=128514


yoyo38
post Jan 16 2009, 09:55 AM

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Wow...happen on 1TB Hdd? That might becoming a big issues when u r putting a lot of data into it....lol
s1lencer
post Jan 16 2009, 10:30 AM

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LoL... so anyway, as I was driving to work (8.55am) Seagate tech calls me up. Tell him to call back and when he does, we spend 30mins going through the whole bloody make-sure-you-are-not-a-newbie routine. During which just to make him happy we did the whole power cycle, bios reset, power drain, switch computers etc etc etc...

So blah blah blah.."not aware of any problems with the model" and at the end of it... "I will replace your hard drive with a different model and personally e-mail you a proven version of the firmware."

Now, if there was no problem with this drive model, then why the hell give me another drive model with a specific firmware upgrade?

Anyhow got him to agree to open a formal investigation into the drive model in Malaysia. Going to send him a link to the MSFN forums as well.

Basically, I think they realise there's a problem and are just covering their butts... if you've Seagate stocks.. time to sell em... before they get hit by a class action. lol.


This post has been edited by s1lencer: Jan 16 2009, 10:39 AM
SUSMatrix
post Jan 16 2009, 11:20 AM

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Just checked my HDD using SeagateTools....confirm it's the SD15 500GB drive....sweat.gif

Gonna schedule to run backup every 3 days tonight..


ruffstuff
post Jan 16 2009, 11:30 AM

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this knowledge base was uploaded by seagate, but for unknown reason they took it down.

user posted image



This post has been edited by ruffstuff: Jan 16 2009, 11:55 AM
ben_panced
post Jan 16 2009, 11:49 AM

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thx bro ruffstuff
btw anyone got the seagate drive detect software?
i cant find it anywhere on seagate website but i have downloaded the seatools utility tho..
btw i have two drives with the affected faulty firmware which is st3500320as and stm31000340as..
i felt really screwed right now
btw have seagate updated their firmware? rite now i alredi scared to turn off my pc
budakhops
post Jan 16 2009, 12:39 PM

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guys...
i got a 1tb OEM seagate dat i bought from AllnGap last month... it can't do full format n last time i used quick format... the harddisk still working in windows xp.. recently i installed osx86 in my pc.. and the hard-disk cannot mount... how ar?? is it faulty or what??
Musafir_86
post Jan 16 2009, 12:47 PM

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QUOTE(budakhops @ Jan 16 2009, 12:39 PM)
guys...
i got a 1tb OEM seagate dat i bought from AllnGap last month... it can't do full format n last time i used quick format... the harddisk still working in windows xp.. recently i installed osx86 in my pc.. and the hard-disk cannot mount... how ar?? is it faulty or what??
*
-Hmm, exactly the SAME issue as me (bought from him also).
Can do quick format, but full format cannot. When attempt to do it, just hang at 0%.

-Then I tried to delete all partitions (to repartition all over again), but suddenly Disk Management cannot detect anymore (still shown in Device Manager). Just send back to him and asked for a refund, instead he give another one (replacement). Now going to return this also.


Regards.
budakhops
post Jan 16 2009, 12:51 PM

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0owh really... then how?
but mine different a bit... mine the format didn't hang... it continue as usual then after 100%.. it said format cannot be completed...
loki
post Jan 16 2009, 12:56 PM

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QUOTE(spanker @ Jan 14 2009, 01:45 AM)
By the way, it seems like if you leave the 1.5 GB operation Jumper alone (instead of removing it for 3GB operation), it is less likely to happen (doesn't mean it won't). Owners of the 500GB and 1 TB model are more likely to face this problem.

Anyone experiencing this problem?
Depends on your model and the firmware. And it when your PC powers down.
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omg..i have 500gb worth of movies in there...

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