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 Seagate 7200.11 hard drive firmware woes, Barracuda 7.11, FW:SD15, 1.5TB/1TB/500GB

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one_guy
post Jan 15 2009, 11:47 AM

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QUOTE(Musafir_86 @ Jan 15 2009, 10:31 AM)
-Err, as far as I know, there're only mentions on 500GB and 1TB drives, but none on others (correct me if I'm wrong).

Regards.
*
750GB version also facing some problem but only small cases. Not many people using 750GB because Seagate not produce anymore 750GB version for unknown reason AFAIK..

This post has been edited by one_guy: Jan 15 2009, 11:47 AM
abubin
post Jan 15 2009, 11:56 AM

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damn! luckily my 500GB is ES version. Whew...

I see potentially a class action lawsuit.

This post has been edited by abubin: Jan 15 2009, 11:56 AM
thh1212
post Jan 15 2009, 12:19 PM

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QUOTE

Added on January 15, 2009, 10:06 amCheck here and you'll see there are China made drives which failed too.

http://www.msfn.org/board/index.php?showtopic=128514
QUOTE(ruffstuff @ Jan 15 2009, 10:30 AM)
The concentrations among 500gb, 750gb, 1TB models with SD15 firmware, both china and thailand should include.
The common symptoms
-drive on the next boot will not detected in BIOS
-drive might detect but only "0GB"

What you can do, keep it running and dont cold boot. Backup your data.
*
From the failing pattern in Seagate 7200.11 fail & fine dataset, China disk should consider as normal failure (for now). Still have some hope for Seagate Make in China owner like me.

Another hope for Seagate Make in Thailand onwer:

http://www.bvg-group.cn/

Found here:
http://www.msfn.org/board/index.php?showtopic=128092&st=540

poolcarpet
post Jan 15 2009, 01:40 PM

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Zmir, I hope your words will not come back to haunt you! smile.gif

We are talking about drives that fail within few weeks and months from purchase date. We also have people whose hard disk was purchased in Dec 2007 and it failed in Dec 2008 due to this problem, so please don't assume that 'drives will fail over time' because in this case, it's not a hardware failure but a potentially defective firmware code!

Anyway, I hope you and your friends have backups, all the time, before every single reboot smile.gif


QUOTE(Zmir @ Jan 15 2009, 11:33 AM)
hmm, with my friends + me buying the ST3500320AS SD15 firmware, i think weve bought about 7 of them, and none of them failed over 6 months!
Not to say they wont fail, every drive will fail over time, so ppl who dont have backups are just sad ppl
*
Radeon
post Jan 15 2009, 01:52 PM

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QUOTE(one_guy @ Jan 15 2009, 12:48 AM)
If AllanGap not pay attention to this matter,it only show that he is irresponsible seller.. mad.gif
At least he can longer the warranty first until Seagate have the solution for this matter because many people already buy the HDD from him last 2 month..
By the way, i already pin point this matter to him... icon_question.gif
*
it's not fair if you say like that,
the seller mentioned 2 months warranty you agree to it and you buy it.


QUOTE(cloudwan @ Jan 15 2009, 10:24 AM)
Oh farkkk.. I'm using a Seagate 320GB ST3320620AS as my system hdd + personal data hdd...

Man owhh man, i should have kept my WD 320GB for myself instead of giving it to my sis.. Haihhhhh.. sad.gif
*
QUOTE(cloudwan @ Jan 15 2009, 10:54 AM)
Owwhhhh thank god.. But still i kinda still hate my Seagate HDD ah coz since purchase i always notice my older WD 320GB performs much better..
Plus there's always an unidentified ticking noise sounding at random times during operation.. It would just tick then dissappear sweat.gif  sweat.gif
*
320gb is not barracuda 11

This post has been edited by Radeon: Jan 15 2009, 01:58 PM
ZeneticX
post Jan 15 2009, 04:35 PM

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i just checked the details of my replacement HDD after my 1st 1 went dead.the model is indeed ST3500320AS 7200.11,made in thailand,but didnt state OEM on the label and the firmware is SD1A.duno wheter is it affected as well hmm.gif hmm.gif

EDIT:
After some googling it seems SD1A is a newer firmware thn SD15,SD17 and SD18.but i not sure wheter it had solve the problem completely yet bcoz i just used it for 3 days.u can download the firmware and more info here

http://computerappblog.com/2008/12/02/seag...irmware-update/

note : google bout more info 1st before attempting to download and install the fw.

some ppl frm msfn forums reported lower die-ing rates of hdd with SD1A firmware recommend updating to it as well

http://www.msfn.org/board/index.php?showto...t=120&start=120

This post has been edited by ZeneticX: Jan 15 2009, 04:51 PM
s1lencer
post Jan 15 2009, 05:17 PM

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Just spoke to Seagate technical support in Singapore. Nice lady said she had never heard of the problem before and that there was no internal notice out about it. Whether or not that's true is up to you to believe... could be a stonewalling technique or Seagate US is too messed up to tell their AP region subs about it.

Anyhow, they're going to escalate it (supposedly 24 hrs timeframe) and I'll see what happens from there.
fiqir
post Jan 15 2009, 05:30 PM

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i just thinking to get seagate 500GB as my system backup. doh.gif , now currently using WD 320gb for 5 month.. no prob at all.
matyrze
post Jan 15 2009, 06:27 PM

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QUOTE(ZeneticX @ Jan 15 2009, 04:35 PM)
i just checked the details of my replacement HDD after my 1st 1 went dead.the model is indeed ST3500320AS 7200.11,made in thailand,but didnt state OEM on the label and the firmware is SD1A.duno wheter is it affected as well  hmm.gif  hmm.gif
Bro, I also just collected my RMA'ed HDD yesterday at C-zone. And my spoilt HDD was exactly the same as yours.Firstly the computer had some kind of loading applications. And then I shut down. Then next I turned on the PC, BIOS can't detect the HDD already doh.gif
jackster07
post Jan 15 2009, 06:28 PM

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my seagate 500gb failing me last month and already send to RMA.. bought on may last year.. same prob as others bios can't detect... lost all my valuable data in it cry.gif hope they can repair it asap
SUSitanium
post Jan 15 2009, 06:30 PM

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Mine died after 3 months and stupidfarkin disti says RMA takes 2-3 months.
ZeneticX
post Jan 15 2009, 06:56 PM

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QUOTE(matyrze @ Jan 15 2009, 06:27 PM)
Bro, I also just collected my RMA'ed HDD yesterday at C-zone. And my spoilt HDD was exactly the same as yours.Firstly the computer had some kind of loading applications. And then I shut down. Then next I turned on the PC, BIOS can't detect the HDD already doh.gif
*
]ic.guess have to start praying now sweat.gif sweat.gif .based on all the post here,most users cant detect their hdd after they turn on the comp since the last time shutting it down.so if the comp stay on for 24 hrs will it be safer?
Kytz
post Jan 15 2009, 07:18 PM

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I have a SeaGate 500Gb 7200.11 ST3500320AS SD15 firmware since April 08 and I've been turning off my com almost everyday, still working till now
oh and it's Made in Thailand as well, guess I'm lucky I don't have this problem yet
matyrze
post Jan 15 2009, 08:17 PM

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QUOTE(ZeneticX @ Jan 15 2009, 06:56 PM)
]ic.guess have to start praying now  sweat.gif sweat.gif  .based on all the post here,most users cant detect their hdd after they turn on the comp since the last time shutting it down.so if the comp stay on for 24 hrs will it be safer?
*
In my case, well, it was a bit complicated. The computer was responding slowly before I turned off my PC.

QUOTE(Kytz @ Jan 15 2009, 07:18 PM)
I have a SeaGate 500Gb 7200.11 ST3500320AS SD15 firmware since April 08 and I've been turning off my com almost everyday, still working till now
oh and it's Made in Thailand as well, guess I'm lucky I don't have this problem yet
*
Start backing up your data bro, or else will you will regret it. I've lost thousands of favorite songs and movies because of the spoilt hdd. doh.gif tongue.gif
loongking
post Jan 15 2009, 09:00 PM

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st310003 33as scsi
dunno got problem anot this time
if not gonna change again
cheers
Kytz
post Jan 15 2009, 09:11 PM

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QUOTE(matyrze @ Jan 15 2009, 08:17 PM)
In my case, well, it was a bit complicated. The computer was responding slowly before I turned off my PC.
Start backing up your data bro, or else will you will regret it. I've lost thousands of favorite songs and movies because of the spoilt hdd. doh.gif  tongue.gif
*
already did laugh.gif
but was wondering why some fail and some don't
anyways i hope this problem is resolved soon
xelnamikaze
post Jan 15 2009, 09:33 PM

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my Seagate 7200.10 IDE 160GB already send for RMA .. Sri Computers just informed me that my HDD is ready to be collected ..

lets see how does the RMA HDD works ..

will be posting my results soon ^^
SaltyEgg
post Jan 15 2009, 09:34 PM

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Just for sharing, I've got those 1TB SD15 and it failed on me after around 1 month, lost 900GB of stuffs, since cannot refund i am forced to buy another 1TB for RAID 1 mirror. Darn, will save up and buy WD 2TB....
fx_53_xt
post Jan 15 2009, 10:51 PM

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ZOMFG

i just came back from low yat plaza with two pieces of 1TB 7200.11 baracuda.

even though the Firmware and model is slightly different from what you guys chatting up here, i'm afraid to migrate my data onto the new drive.

shit.
ericpires
post Jan 15 2009, 11:05 PM

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QUOTE(fx_53_xt @ Jan 15 2009, 10:51 PM)
ZOMFG

i just came back from low yat plaza with two pieces of 1TB 7200.11 baracuda.

even though the Firmware and model is slightly different from what you guys chatting up here, i'm afraid to migrate my data onto the new drive.

shit.
*
Wow.. you bought 2 1TB seagate hdd??? well, so far mine is okay... using for a month plus... good luck 2 u bro sweat.gif

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