To those who are going to RMA their HDD, please RMA directly from Seagate, this will usually take only 1 week for the hdd to come back.

Refer to the HDD rma tutorial. It's all there.

http://forum.lowyat.net/index.php?showtopi...8954&hl=seagate

Going through reseller or shop will usually take much longer. IF TS reading this, please post this info in the first page.

hmmm my biggest hdd is just 500GB got time will check the firmware version

strange?! http://forums.seagate.com/stx/board/messag...cending&page=17 there is a guy call mle says seagate ask him to use AD14???

This post has been edited by RacingTech: Jan 16 2009, 05:30 PM

Hmm, if Seagate tech support say can, then maybe can? I read on the MSFN forum thread that there might be chance of bricking the drive if you use the AD14/SD14 firmware, since it's actually "downgrading". Regarding the announcement, it's also sourced from German news site + reports of people from Seagate tech support.

by the way, anyone using the WD green cavior 1TB drive? i might want to buy one to backup my current data on the seagate drive.... please advice for a reliable drive for me.... thanks ya!

You can buy any hdd except Seagate now.. now i feel like my seagate hdd is like a ticking timebomb...

nope today i went to lowyat look for hdd
those 7200.11 almost phase out edi bcoz cycom is start selling 7200.12

500gb seagate 3.5"--got forummer sell for rm130..but since everybody said stay away from seagate..will do~

Dono whether after we RMA back, we will get the new 7200.12 or not? hopefully we can all get the new problem free hard disk....

mayb
bcoz the prob seems cant solve by upgrading the firmware
i think its fair u get a higher performance new model as replacement

Hi all,

Please do not simply update your firmware. Latest news now is that Seagate has finally acknowledged this problem and they will be releasing a firmware soon.

http://seagate.custkb.com/seagate/crm/self...sp?DocId=207931

Also, a statement from their spokesman:
http://techreport.com/discussions.x/16246

So those with this drive that is still running, hang in there make sure you have backups before you shutdown each time.

Those with this brick-ed drive and need to get the data back, wait for the news on free recovery.

ok firmware should be out in a couple of days time , so let's just chill

YES! Good to see Seagate's acknowledging the issue finally, and even offering free data recovery services to all uses with bricked drives. Let's hope they don't screw this up even more.

Already contacted Seagate tech support Malaysia about the issue, I hope to hear something good back from them.

*sigh*

if only tis news is out earlier, i wouldn't bought my 750GB WD Green yesterday...

we all talking here about seagate hdd prob not WD (western digital)

What firmware do we need to update? it was not mentioned in the site.

Just share with you guys..

Seagate have acknowlege that harddisk 7200.11 harddsik have some firmware problem.
Please refer to this link below. Seagate say that if your harddsik is on the list below, please send a email to them.
They will advice you what to do. I do send already..waiting for reply.. By the way..I have 500GB 7200.11 and was on the list..

Please check.. better save than sorry..later cannot boot up


http://seagate.custkb.com/seagate/crm/self...sp?DocId=207931

Guys it seems that seagate has admitted that their hdds got problem so their offering free replacements and data recovery services to all previously bricked hdd, and if u send them email with ur hdd serial number, they'll send u an updated firmware.
btw i already emailed them, let see how fast they respond

Techreport

Does this apply to OEM drives??