Somemore need to bring the dinasour bankbook to do the transfer. Really kena tipu kau kau by pbbank online fd facility.

I use PPB online, they have some good features like ability to filter credit or debit transactions and also through PBB online you could top-up your Public Mutual funds.

But their downside is when I use their interbank giro PBB oline charges its quite high, RM2 per transaction. Meanwhile HLB online charges for Interbank Giro just RM1.

And every time you made an FD online, you still have to go to the branch to personally pick up the FD certificate. And if you lost the FD certificate, very troublesome unlike some other bank.

I hate this the most.

That's why don't bother to place a FD with PB.

Previous online placement with Maybank2u was still acceptable whereby you no need to fetch the certificate back and it'll be kept at the issuing branch.

Maybank is a lousy one....Dun encourage ppl to use counter service, but did not provide enuf ATM/Deposit machines...

not to mentioned lousy customer service

They want to be pioneer in automation and paperless system.

But, the infrastructure is not enough!

my vote goes 4 BSN

BSN is wholly owned by the government so the staff treat themselves as civil servant?

maybank and pbb.

i have to wait for 4 hours just to open an acc at pbb jinjang. C.S very slow.

dont knw if this happen to any of u o nt, bt my friend is brought to a police station coz his acc been hacked by sm1. the best things is, the left him waiting without any xplaination till there are no more customer in the bank b4 2 policeman ascort him out wit a ak47 pointed at him. TQ Maybank for treating us like terrorist.

Maybank : Need to make appointment one week before opening a new account.
Alliance Bank: I have been waiting for half an hour for only 2 numbers queue away from me.

Did you all realized that the bumiputera stake company always have these working attitude?
Every work that requested them beyond their job function, the staffs are able to make their own decision.

" Tak boleh"!
" No" "
" Sorry ! you can't do it here"
" Company Policy"
" the law say so"

Guess what? Malaysia " Tak Boleh"

All bank Staff = CEO . Making decision out of their heavy BUTT.

Not really. The local Bank Rakyat Malay lady staff are all very nice. Not sure of the man tho'.

nt quite sure lo... its that normal auto rifle that the police owez carry nwdays i think. bside he told me, it was ak. so if he lie to me, thn that me i just lie to u to lo...

gomen... :sjavascript:add_smilie(":sweat:")weat:

ps: myb the cc think myfriend brought a bom along just incase anything went wrong.
lolz...

I don't have acct with other banks except Public Bank and Citibank. I'm happy with the service by PB but not so with Citibank.

Citibank -- issues I have/had:
1. I have not receive the Debit card that should replace my Citicard. They said 'it will take 2 months' to receive the said card.
2. I went to their bank and personally fill-in the change of address and phone # because I moved. The staff said, my details will be updated in 4 days. After 3 weeks, my details has not been updated. I have to make a follow-up via email and in 24 hours, they did the update. I wasted my time in going to their bank and fill-in the form.
3. I inquire via phone if they have secure credit card (FD pledge). The staff in credit card department said "Please call our credit card department in KL". I'm in Penang BTW. I phone their KL office, no one is available to respond most of the time. After few days, I phone them again but this time, I choose to connect to their "deposit" department and finally, I spoke to a person who have idea that their company, Citibank has secure credit card option.
4. I hate automated response of their phone system (press this, press that thingy). PB's phone line is better (at least here in Penang). Customer Service answers the phone in seconds.

Public Bank issue: No issue with their service. I can only hope that they will add more rewards or promotion for existing customers.

maybank: too many people, staff are fine, do things a bit slow, bad customer organization

ambank: the best so far, people are friendly, the environment is pleasont

stanchart: nice environment, staff are too slow especially the tellers, the bankers are so so

united mechant finance: i dont think this bank exist anymore, but i would say they are doing a good job

But MBB's service is well known to be one of the worst, if not worst. Think the new CEO has a lot to do to improve that Just wonder do he have power and will to do that or not

BSN is no.1

But even PBB also got lousy staff who handle transaction slowly, depends on your luck

Sorry, forgot we still have the flag bearer for bottom bank
Then the best MBB & PBB can get is only 2nd last
PBB is fast, for the branch I went, 10x faster than MBB, but the face look like you owe them 10m

hackwire. i think u shud tke it easy sometimes. dun be too emotional k. dun blame on all those bumiputera stake company because of their employees..have u write complaints to those banks? if u dont, then i think now is the best time for u. lodge a complaint. let them improve. help them to help u. ok? i understand ur prob, bcoz i work in bank oso. and, just stop being childish, be more rational, in facts not all non-bumi stake company r perfect.

although many condemn maybank, they still have the widest coverage of ATM machines and most of us who are condemning maybank have their account...nuff said